Everything was just great - staff are very friendly and helpful. Although not the fault of the facility, but the truck I was assigned was horribly, grossly and nauseatingly marijuana stench infused from the previous renter. That should’ve been addressed before I was assigned the vehicle during post-previous renter inspection. The staff did take immediate action upon my complaint and rectified the issue…so for that I am thankful!
Harrison A. | Overall ExperienceSelf Storage Units in Naples, FL, 34112
U-Haul Moving & Storage of Naples
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U-Haul Moving & Storage of South Fort Myers
11401 S Cleveland Ave, Fort Myers, FL 33907 View Available UnitsFew Rooms Left. Reserve Today!
30.8 miles from this location -
U-Haul Moving & Storage at Colonial Blvd
4457 Kernel Cir, Fort Myers, FL 33916 View Available Units32.2 miles from this location -
U-Haul Moving & Storage at Colonial Blvd
4340 Kernel Cir, Fort Myers, FL 33916 View Available Units32.3 miles from this location -
U-Haul Moving & Storage of Cape Coral and North Fort Myers
16901 N Cleveland Ave, North Fort Myers, FL 33903 View Available UnitsFew Rooms Left. Reserve Today!
40.3 miles from this location
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.0 Average Customer Rating
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When I got to the front desk, the person couldn't find out my reservation. When she tried to make another reservation didn't have available the storage with the measurements I needed (10×10) However, I agreed to have the storage unit they offered me instead (8x8) But they gave me a unit that was already occupied. So, they have no control over the availability of units
Diego F. | First ImpressionsDan or Danny really deserves a raise in pay.. Very costumer friendly, He really made our UHAUL EXPERIENCE A GOOD ONE !! Again the supervisor should realize, a gentleman like Daniel is one of a kind !!! UHAUL AGAIN, Give him more money . I sold my business in Cleveland and bought a house in Crown Point , 44132 .. I probably wouldn’t ever had sold it but to find 42 employees like Dan , UHAUL , good luck, and you know …. ITS ALL ABOUT ; cleanliness , organizing , and never loose a guy like him !!!!
John M. | Overall ExperienceThe storage unit was fine. The flood from Hurricane Ian was not your fault but how I was treated afterwards was not cool. I had to go down and go through my stuff no dry way to repair (not your fault) was told I could leave my key and I would be contacted when the drywall was replaced in my storage until. 3 months later not contacted and needed stuff out of the unit went and got my key and the dry wall was never replaced. They did cut a hole in the dry wall as I had to clean up the mess when I moved out. That was another thing if you went in and did work on dry wall you should clean it up not me.
Krystal W. | Overall ExperienceEl personal es excelente y muy profesional con muy alto dominio de su contenido de trabajo y las instalaciones de storage están excelentes muy buena limpieza y organización muy buena seguridad y protección, en conjunto personal e instalación son excelentes
Virgilio mario R. | First ImpressionsWe had multiple difficulties with getting a rental and storing our stuff in that facility.
CARAMILE E. | First ImpressionsLovely staff and great experience services . Love you guys 🥰
Tamarra M. | First ImpressionsOverall I was very pleased with the facility. The one issue after storm Ian damage was the increase in cost without any communication. I have disputed this change but without any response from UHaul Naples location or head office, after multiple calls to try to resolve. Regrettably this latter experience negated all of the great work done after Hurricane Ian. Thank you
Niall B. | Overall ExperiencePlease provide door stoppers for the entrance doors to prop open when moving in or move out of storage units.
carole a. | Overall ExperiencePeople in the office are very rude, had to wait in line to get access to our unit as they kept door locked, spent an hour waiting for them to unlock a door to allow access, they were very rude to people waiting we had a code to get in but the system was down so they made everyone wait in line to get them to open the door very inconvenient for people storing tools and work tools in a storage unit, I’ve used uhaul all across the country by far the worst uhaul ever
Charles S. | Overall ExperienceGreat customer service with a Clean and bright atmosphere.
jason p. | First ImpressionsI took this storage and I asked for insurance, then hurricane hit I lost everything and was informed I had no insurance
Carmen P. | Overall ExperienceThe lady that check me in was very patient with me, she gave me all the options and was very personable with me. She’s an outstanding employee.
kevon b. | First Impressions