Customer Reviews for U-Haul Moving & Storage of Naples

10,791 reviews

2001 E Tamiami Trl   Naples, FL 34112
(Btwn Davis & Airport Pulling, In the Tin City area.)

(239) 774-5599

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(239) 774-5599

2001 E Tamiami Trl
Naples, FL 34112
(Btwn Davis & Airport Pulling, In the Tin City area.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

anthony w 
Rating:
5.0

The receipt of the car was flawless and the employee there on Saturday evening was amazing!

Alejandro T 
Rating:
5.0

Short trip but everything was quick.

Richard S 
Rating:
5.0

Always easy to deal with. Fast service.

James V 
Rating:
4.0

Picked up truck at this location . Trailer was not ready and had to drive across town to pick up trailer at another location. Second location had no notice that I was coming .

Joseph P 
Rating:
5.0

You need a bigger parking lot… some old lady almost hit the truck that I was returning it as she was leaving the parking lot.

Douglas S 
Rating:
5.0

Customer did not leave a comment.

oleksii s 
Rating:
5.0

Customer did not leave a comment.

Sandra W 
Rating:
5.0

Customer did not leave a comment.

Michael D 
Rating:
5.0

Customer did not leave a comment.

Kevin P 
Rating:
5.0

Customer did not leave a comment.

Laura Z 
Rating:
5.0

I was very impressed with the efficiency and conpedence of the employees. The store has many items to offer that make packing and moving hassle free. My rental truck was very clean and well maintained. Thanks to Uhaul located at 2001 E Tamiami Trail in Naples, Fl our move went smoothly and we arrived at our destination with no worries. Thank you!

Deana A 
Rating:
4.0

Customer did not leave a comment.

Josue L 
Rating:
5.0

Customer did not leave a comment.

Justin C 
Rating:
3.0

The location didn’t provide me with the dolly I ordered even tho I walked around the truck I wasn’t sure what I was supposed to be checking. The guy left me by myself to help the next customer before grabbing my dolly that I needed. I struggled that day without it. We weren’t able to park directly in front of the door of old place or new place that’s why I ordered all the carts. We had to manually carry one box at a time up and down flights of stairs and across parking lots. It was exhausting and extremely stressful. The windows in the truck were filthy inside & out the wipers were worn down and never cleared the rain that was falling. The noise in the truck rattled the whole way on both trips . I’m glad this was over the gas guzzler cost me $125 extra. The fact that I tried to call my location 20 min after I left the store and couldn’t get through to a live person for more then 30 min on the phone was the most frustrating to report my dolly was not in my truck. Just glad I won’t have to do this again.

Diana D 
Rating:
5.0

Customer did not leave a comment.

George D 
Rating:
4.0

Efficiently run operation and very good customer service. Older trucks used for local rentals are heavily worn, but as clean and well maintained as they can be for having 150k miles on them. (Hopefully newer trucks are used for longer, one way rentals.)

Kenneth F 
Rating:
5.0

Great service.

Richard L 
Rating:
5.0

Also a great experience. Fast and efficient.

Colin S 
Rating:
5.0

Customer did not leave a comment.

William A 
Rating:
5.0

Customer did not leave a comment.

Travis G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dave H 
Rating:
5.0

The transmission was a little sketchy, but it got the job done. Great experience. Staff was extremely helpful both at pickup and drop off.

James S 
Rating:
5.0

All around great experience! A blessing to know the dependability of this facility and great costumer service!

Daphne T 
Rating:
5.0

Customer did not leave a comment.

JAVIER V 
Rating:
5.0

Good guy handled the return and assisted with removal of the trailer.

Daniel R 
Rating:
5.0

Naples location is top notch. Friendly staff go over and above to help out with the beginning & end of your rental!!

Glen S 
Rating:
5.0

Easy in and out

roy b 
Rating:
5.0

Customer did not leave a comment.

Gregory S 
Rating:
5.0

Buen servicio y atención en español sobre todo.

Deybi L 
Rating:
5.0

I have used this location multiple times and I have always been treated with great service, usually expedient and always in a helpful manor. The young ladyv at the front desk was most cordial and JR out in the yard was spot on in checking me out and back in.A great crew!!!!

bruce m 
Rating:
5.0

I have been renting from U-Haul for years. Great service. My only beef with U-Haul is how you guys handle reservations and charges. Here's what just happened to me: I reserved a truck for two days and got moving help via U-Haul. The original reservation got messed up somehow and they thought I had only reserved the truck for one day, so when that one day was up U-Haul started calling me, wondering where the truck was. I had an email receipt from U-Haul showing I had the truck for two days. This was annoying, but not that big of a deal. However, what happened next was beyond annoying. I turned the truck in, after hours, and left the key in the key drop slot. Then needed another rental truck the following weekend. I used the portal to reserve the next truck. When I went to pick it up I had to wait in line for well over 30 mins then I was told that I was on an "E-List," which is essentially a restricted users list for those who are not allowed to rent from U-Haul. The attendant helping me wasn't allowed to know what had gotten me on that "naughty" list, nor were they allowed to help me solve the problem so that I could move on with my day, and get the truck I had reserved. I was given a toll-free number that I had to call and wait on hold for over 30 minutes. So now I'm an hour late. When I finally reached a human they told me I had leftover charges from my rental the week prior, and they helped me correct this by giving me a total and then charging a new card I gave them. The whole thing was handled poorly because I wasted hours and your staff did as well. Here's what should have happened: 1) You should have never allowed me to make the second reservation without forcing me to first take care of an outstanding balance. 2) The attendant/receptionist who was helping me should have been able to see that I had an outstanding balance and they should have been able to help me pay the balance, right then and there. This isn't rocket science. Taylor

Taylor T 
Rating:
1.0

Customer service is inefficient, and ineffective, wastes a lot of time.

Ernesto V 
Rating:
5.0

As far as I'm concerned this location has been operated almost perfectly. I have used this Uhaul business many many times. I am treated very well and computer usage to book and change reservations makes life simple. The current Staff, Daniel, Ivan JR andTim did a great job handling my account. It's a pleasure doing business with Uhaul at Tamiami East Trail

Bruce M 
Rating:
5.0

Customer did not leave a comment.

Steven L 
Rating:
2.0

I rented a 9 foot van for one day. While there was no large debris in the van it looked like it had never been cleaned; it was dusty, dirty, grimy and gross. I would have mentioned it to the staff but they all gave off a strong sense of disinterest so I figured it would be a waste of time. Overall bad experience.

Kevin S 
Rating:
5.0

Customer did not leave a comment.

Randy E 
Rating:
5.0

Fast, professional and helpful, a well run operation. Too bad the whole rental wasn’t like this

Marty Q 
Rating:
5.0

Customer did not leave a comment.

Russell M 
Rating:
5.0

Customer did not leave a comment.

louis c 
Rating:
5.0

G

Michael B 
Rating:
5.0

Customer did not leave a comment.

Estelle B 
Rating:
5.0

Great service!

MICHELLE M 
Rating:
3.0

Over 75 minutes to wait. Not locations fault, customer refused to move aside. Nightmare. Rep was professional, but other workers did not help in any way.

Mary S 
Rating:
5.0

The only problem I had was when I checked in to drop off trailer. It indicated I dropped off trailer somewhere in NC a day late and wrong location and I was charged. That was an error and still waiting for my refund. Apparently two trailers had the same number. But I want to know who rented the other one. And why it only came up in my name

Lisa G 
Rating:
1.0

I’ve had issues with this location every time I’ve had to rent a trailer. This time they said my reservation had been cancelled and that they didn’t have any trailers available; however, 30 minutes later they miraculously found a trailer available onsite. Plus, I had to use a 6’x12’ instead of the 4’x8’ that I reserved which cost me a lot more money in gas to get home. Your company is the only place to rent trailers so customers are between a rock and a hard place when needing to rent.

Lou A 
Rating:
2.0

I actually requested a rental from another location, using contactless pickup. I was directed to this location and had to wait in a line for over 40 minutes to obtain my rental. The entire time I was waiting, there were at least 10 separate people in line waiting and only one person working the rental desk. Have more people working, and if a customer requests contactless service, allow it to be used to expedite long lines.

Jaime C 
Rating:
4.0

Customer did not leave a comment.

Charles M 
Rating:
4.0

Customer did not leave a comment.

Bruce G 
Rating:
5.0

Customer did not leave a comment.

maria p 
Rating:
5.0

Customer did not leave a comment.

robert b 
Rating:
5.0

Z

Paul S 
Rating:
5.0

Customer did not leave a comment.

RONALD E 
Rating:
5.0

Greay experience!!!! At 10+

Charles B 
Rating:
5.0

Customer did not leave a comment.

Manuela B 
Rating:
4.0

Customer did not leave a comment.

emma j 
Rating:
3.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

Customer did not leave a comment.

Kenneth L 
Rating:
5.0

Location is very popular and busy at thr end of the month, needs more office staff for processing equipment rentals at this time

lerron s 
Rating:
5.0

The most complete Uhaul facility I've ever done business with; they are an asset.

Maurice G 
Rating:
5.0

Smooth transaction from picking up to returning the vehicle. Super easy, thanks!

Gerald G 
Rating:
5.0

More stock of trailers

John R 
Rating:
4.0

Sent me to wrong address cost me another $45 Uber fee. Trash left in the truck. Needs noting the truck itself was excellent.

Richard L 
Rating:
1.0

Booked online for 24-7 pickup. Van was changed to truck store didn’t open until 9:00 am no 24-7 . This was a shit show. Get it together. The online and phone support was god awful. Congrats on being this bad!

Daniel H 
Rating:
5.0

great company to rent from . Thank you very much

SELMA P 
Rating:
5.0

Customer did not leave a comment.

george R 
Rating:
5.0

Trailer wheel well was pretty damaged when we picked it up. The trailer was very clean though.

Gregory C 
Rating:
5.0

A pleasure doing business with U-Haul…

Claire M 
Rating:
4.0

Customer did not leave a comment.

Tracy W 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
1.0

The customer service representative was unpleasant and difficult to deal with. She was constantly argumentative and disrespectful to each customer I observed her dealing with (including myself). It got to a point where the manager had to come out and take care of my rental along with at least one other person who was trying to check out. This woman has worked at this location for a long time and I cringe every time I walk in the location. As do others. She needs to go!

Mark S 
Rating:
5.0

Nice ppl

dario j 
Rating:
5.0

Always use u haul when I need to rent a trailer or a tow dolly. You're the best.

DONALD M 
Rating:
4.0

Customer did not leave a comment.

Dwight C 
Rating:
2.0

I was charged 30 dollars for bringing back the same fuel level as when I left. Rediculous! I use uhaul more than often and this is my Thank you.

ARTHUR S 
Rating:
3.0

When you call to book a reservation they should tell you price for the day. I ordered it from 3-10. I booked mine @ 3:00 and returned it by 10:50 was charged for another day if I knew that I would have kept it for another day what a rip off but besides that customer service was very good at location.

Samantha F 
Rating:
5.0

Customer did not leave a comment.

Christopher M 
Rating:
5.0

Muy bien

jose m 
Rating:
5.0

Customer did not leave a comment.

mike m 
Rating:
5.0

Very kind

Marcos G 
Rating:
4.0

Customer did not leave a comment.

jerome c 
Rating:
1.0

My boyfriend left his wallet in the truck. When he realized it a few hours later and went back to the store, he was told there was no wallet that was turned in. One of the employees stole it.

Elizabeth Z 
Rating:
5.0

Excellent service, very fast and courteous service. Little Noise on the Rentals drivetrain, I told them, guess it will be fixed properly !

Gustavo R 
Rating:
5.0

Customer did not leave a comment.

Dennis Q 
Rating:
5.0

The two employs I dealt with were very helpful and knowledgeable, they also were very friendly and very nice to do business with.

Andrew c 
Rating:
5.0

Manager and staff were awesome. Thanks!

Timothy C 
Rating:
5.0

Cindy is always more than helpful.

Mike G 
Rating:
5.0

Customer did not leave a comment.

Eric B 
Rating:
5.0

Office and lot personnel were great!

William M 
Rating:
5.0

Customer did not leave a comment.

Jean-Denis L 
Rating:
5.0

Customer did not leave a comment.

Luis E 
Rating:
5.0

Well done.. I was in and out on the pickup and return.. very easy and much better on the price than Home Depot truck rental.

Thomas M 
Rating:
5.0

Excellent service 👏

Koena N 
Rating:
5.0

The equipment was clean and in excellent condition. Friendly, accommodating staff in the office and the lot. Spectacular customer service. Would certainly recommend.

Eduardo P 
Rating:
5.0

In site staff was wonderful. A woman (?) kept us informed on when to expect the trailer, when it arrived , etc... very helpful.

Michael D 
Rating:
5.0

Qwik drop off…easy in and out!

Mark S 
Rating:
5.0

Customer did not leave a comment.

JORGE G 
Rating:
1.0

Guy tried to rip me off and overcharge me for gas and mileage even though I was no where near what I told the pickup lady

brandon t 
Rating:
5.0

Great 👍

JEANNETTE H 
Rating:
5.0

Customer did not leave a comment.

Robert S 
Rating:
5.0

Customer did not leave a comment.

Robert S 
Rating:
5.0

One of the best experiences. No issues and very helpful

JOHNNIE M  |  First Impressions 
Rating:
1.0

Hi ! The manager was very rude to me , for not letting me pay half the money I have to keep my stuffs in the storage . He keeps all my stuff and keep me out off the lease without my agreement . All my documents and my stuff stealing is not fair !

Tamarra M  |  Overall Experience 
Rating:
3.0

the staff helpful and friendly, some employees are excellent but 2 were very rude.

MARTHA G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

grant e  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

bob b  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anthony P  |  Overall Experience 
Rating:
5.0

Alex and Daniel are professional and courteous. Alex was super helpful, thank you Tim also. Everyone was great!

Anthony P  |  First Impressions 
Rating:
4.0

Everything was just great - staff are very friendly and helpful. Although not the fault of the facility, but the truck I was assigned was horribly, grossly and nauseatingly marijuana stench infused from the previous renter. That should’ve been addressed before I was assigned the vehicle during post-previous renter inspection. The staff did take immediate action upon my complaint and rectified the issue…so for that I am thankful!

Harrison A  |  Overall Experience 
Rating:
2.0

When I got to the front desk, the person couldn't find out my reservation. When she tried to make another reservation didn't have available the storage with the measurements I needed (10×10) However, I agreed to have the storage unit they offered me instead (8x8) But they gave me a unit that was already occupied. So, they have no control over the availability of units

Diego F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kiana C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa C  |  Overall Experience 
Rating:
5.0

Dan or Danny really deserves a raise in pay.. Very costumer friendly, He really made our UHAUL EXPERIENCE A GOOD ONE !! Again the supervisor should realize, a gentleman like Daniel is one of a kind !!! UHAUL AGAIN, Give him more money . I sold my business in Cleveland and bought a house in Crown Point , 44132 .. I probably wouldn’t ever had sold it but to find 42 employees like Dan , UHAUL , good luck, and you know …. ITS ALL ABOUT ; cleanliness , organizing , and never loose a guy like him !!!!

John M  |  Overall Experience 
Rating:
2.0

The storage unit was fine. The flood from Hurricane Ian was not your fault but how I was treated afterwards was not cool. I had to go down and go through my stuff no dry way to repair (not your fault) was told I could leave my key and I would be contacted when the drywall was replaced in my storage until. 3 months later not contacted and needed stuff out of the unit went and got my key and the dry wall was never replaced. They did cut a hole in the dry wall as I had to clean up the mess when I moved out. That was another thing if you went in and did work on dry wall you should clean it up not me.

Krystal W  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

pamela d  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

randy w  |  Overall Experience 
Rating:
5.0

El personal es excelente y muy profesional con muy alto dominio de su contenido de trabajo y las instalaciones de storage están excelentes muy buena limpieza y organización muy buena seguridad y protección, en conjunto personal e instalación son excelentes

Virgilio m  |  First Impressions 
Rating:
4.0

We had multiple difficulties with getting a rental and storing our stuff in that facility.

CARAMILE E  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jack B  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Justin K  |  Overall Experience 
Rating:
5.0

Lovely staff and great experience services . Love you guys 🥰

Tamarra M  |  First Impressions 
Rating:
4.0

Overall I was very pleased with the facility. The one issue after storm Ian damage was the increase in cost without any communication. I have disputed this change but without any response from UHaul Naples location or head office, after multiple calls to try to resolve. Regrettably this latter experience negated all of the great work done after Hurricane Ian. Thank you

Niall B  |  Overall Experience 
Rating:
4.0

Please provide door stoppers for the entrance doors to prop open when moving in or move out of storage units.

carole a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeri F  |  Overall Experience 
Rating:
1.0

People in the office are very rude, had to wait in line to get access to our unit as they kept door locked, spent an hour waiting for them to unlock a door to allow access, they were very rude to people waiting we had a code to get in but the system was down so they made everyone wait in line to get them to open the door very inconvenient for people storing tools and work tools in a storage unit, I’ve used uhaul all across the country by far the worst uhaul ever

Charles S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lorraine W  |  Overall Experience 
Rating:
5.0

Great customer service with a Clean and bright atmosphere.

jason p  |  First Impressions 
Rating:
1.0

I took this storage and I asked for insurance, then hurricane hit I lost everything and was informed I had no insurance

Carmen P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSAN G  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

george c  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Susan H  |  Overall Experience 
Rating:
5.0

The lady that check me in was very patient with me, she gave me all the options and was very personable with me. She’s an outstanding employee.

kevon b  |  First Impressions 
Rating:
5.0

Everything was as needed and as expected. RoseMary, the agent at the warehouse was extremely welcomed.

Jose B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ed Y  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Niall B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jose B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tanya G  |  Online Move In 
Rating:
5.0

We had our storage unit about 10 months during our home remodel. We were in and out of our unit many times during that period. We also rented 2 trailers to haul to and from Illinois. All first class facilities, trailers and service.

tom m  |  Overall Experience 
Rating:
5.0

Rosemary very courteous and pleasant.Tom very helpful with showing me the unit and explaining the entrance and exit procedures.

carole a  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniela A  |  First Impressions 
Rating:
5.0

They went above and beyond to help me. When I lost the keys to a lock, they saved me a locksmith visit. They are awesome!

Mike W  |  Overall Experience 
Rating:
4.0

Good location,very nice people.

Archie M  |  Overall Experience 
Rating:
5.0

The people who work here are awesome 😎

MARIE P  |  Overall Experience 
Rating:
3.0

The staff at this location are all friendly and very helpful. The biggest detractor from this site is that it is extremely difficult to bring anything in a truck or trailer as the entirety of the two months I used this storage I was barely able to park anywhere near the only doors into the building despite having three sets of doors that were always locked effectively doubling the time it took to load and unload storag items. Also it should be noted that the font parking of the storage is so packed with uhaul trucks that my family and I had to park halfway onto a busy road while unloading and this is incredibly unsafe as I saw ample storage space for the fleet trucks in the back.

Larry R  |  Overall Experience 
Rating:
5.0

The BEST Uhual location I've used yet!!!! So grateful to them! Returned the truck trouble free and got a storage unit too. Staff was fantastic!!! Can't brag on them enough

MARIE P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan H  |  First Impressions 
Rating:
5.0

Great service great people

Larry R  |  First Impressions 
Rating:
3.0

Found the unit I moved into missing a light bulb, so no light. Saw a large rodent trap in far corner of unit and a few dead insects in the hallway outside the unit. Definitely different from the unit I moved from in Maryland.

Barry C  |  First Impressions 
Rating:
1.0

I reserved two conditioned spaces and they had neither when I got there. Very unprofessional and the lady at the counter should have been fired for her inability to understand and take control of a situation where a customer comes in with a reservation and is upset about not having a place to unload the truck. She was indignant when I asked what was the point of making a reservation if they don’t reserve the units. This was not a good experience and I will never recommend nor use Uhaul again!!!

Melba R  |  First Impressions 
Rating:
1.0

They block the entrance with moving vans. So you have to reverse in off the highway. So instead of an in and out it’s just like a space. This was so annoying. .

nicholas e  |  Overall Experience 
Rating:
5.0

Place is clean and the staff are happy and friendly. I have nothing to complain about.

Jonas M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen T  |  First Impressions 
Rating:
3.0

Competition much less expensive and new. You would be my second choice.

John B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kari A  |  First Impressions 
Rating:
3.0

Long lines , need more front desk personal

Richard K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dan H  |  Overall Experience 
Rating:
5.0

The owner of the facility made our rental a pleasure.

Dan H  |  First Impressions 
Rating:
3.0

The woman inside was very nice and helpful. The man outside when we arrived Sunday 6/14 Before closing to drop off our car transport was just nasty and unhelpful. So unnecessary.

MARK R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JUSTO R  |  Online Move In 
Rating:
5.0

I called ahead because we had a one way rental from Colorado and needed storage. I spoke with Doug and he said storage was available. Once we arrived I found that the storage wasn’t large enough (I wasn’t told which sizes were available) and had to get two units. Had I known this, I would have chose a different drop off. Fortunately Joshua was super helpful and made it less stressful and provided the best customer service. We had just driven 2,200 miles so I appreciated his helpfulness and kindness.

Elizabeth P  |  First Impressions 
Rating:
2.0

Many times access to storage was blocked by U-Haul trucks with no place to park. Door to storage doesn’t stay open and therefore smushes as you walk through with items. Also, can’t open double door for oversized items. Concrete guards surrounding storage door entrance were very annoying and obtrusive. . Also, on many occasions, door to storage was locked and had to wait and find an unfriendly employee to open.

DAYNA W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denise j  |  Overall Experience 
Rating:
2.0

> Training is desperately needed. What should take 5 minutes took nearly 18 minutes > an occasional smile would be welcomed The ONLY reason I would ever use this location again is if I have no other choice.

joe s  |  First Impressions 
Rating:
2.0

Petty, lazy help.

Michael M  |  Overall Experience 
Rating:
5.0

Cindy is the best Customer Service person I have encountered in a long time!!! Superior Service!!!

Tuesday O  |  Overall Experience 
Rating:
2.0

While the employees where friendly and knew there jobs. The facilities was very crowded, needs to be a larger area there is no room to make a u turn. The drop area and pick up area is a pain..

Patrick C  |  Overall Experience 
Rating:
4.0

Helpful and friendly service.

george m  |  Overall Experience 
Rating:
5.0

Great place and service..

Pete D  |  First Impressions 
Rating:
5.0

Great experience!

Lisa B  |  Overall Experience 
Rating:
5.0

The employees were amazing with all of their help I received. They provided help with every question I had, and welcomed me to the area. Such friendly, kind staff.

Sheila F  |  First Impressions 
Rating:
5.0

I would recommend to a friend.

BROCK W  |  Overall Experience 
Rating:
2.0

The three workers I dealt with were very nasty. I was pretty shocked at their attitudes. The manager was great. The guy who I dealt with initially when returning was so rude and inappropriate. Bad

mario c  |  First Impressions 
Rating:
4.0

Cindy and the staff provided excellent, helpful service during my move-out on 01-29-19.

SHERRY T  |  Overall Experience 
Rating:
5.0

The staff was very busy, and when I was next in line they apologized for the wait and treated me as the only customer on a very busy day. They were extremely knowledgeable, helpful and professional.

Gordon M  |  Overall Experience 
Rating:
5.0

Very good equipment and service in both locations.

jeff w  |  Reservation 
Rating:
1.0

Worst customer service experience! We were told that there is over 15,000 UHaul locations and they are one of the top 100 busiest! Is that an excuse for not caring about your customers?!

pj h  |  Reservation 
Rating:
1.0

Poor coordination within the facility. Poor planning. Unreachable managers for customer problems. Very disappointed

John H  |  Overall Experience 
Rating:
5.0

Thank you

Joseph M  |  Overall Experience 
Rating:
5.0

Staff super helpful and pleasant both when moving in and when moving out. Upon moving out, even while in the middle of repainting parking spaces moved their trucks so we could get closer to our unit,

DICK S  |  Overall Experience 
Rating:
5.0

Friendly, helpful staff.

Shirley C  |  Overall Experience 
Rating:
3.0

Mixed response to this place. Love the keycard. Facility is old, but clean. Physical space in parking lot minimal. Sometimes the wait in the office for service is too long!!! Good for short-term.

Cathryn S  |  Overall Experience 
No reviews have been submitted for this location.

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