Only thing was told there was going to be a lock in unit ! Luckily I had one with me !
William S | Online Move InSelf Storage Units in Merritt Island, FL, 32954
U-Haul Moving & Storage en Merritt Island
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The AC unit went out and we pay monthly for a climate controlled unit. It was never fixed. The alarm went off every time we opened our unit. It could never be fixed. The unit we still have is the unit that the AC is broken. The on site staff is not helpful. She is rude at times.
Jacob C | Overall ExperienceThe only improvement that I can see is that the lights automatically go off in certain parts of the building even when you’re in there. Everything else was great for the years that we were there thank you.
Synthia S | Overall ExperienceThis was so easy and painless and didn’t even need to speak with anyone!
Heaven S | Online Move InThe facility on Merritt Island was top-notch. No issues with my belongings stored there. Easy access to the building, climate controlled. I will use U-Haul again. Thanks.
Joesph C | Overall ExperienceEverything was clear and easy to do on line and I had access to the unit immediately without any problems.
Evelyn R | Online Move InGood place 👍🏻
Tonya R | Overall ExperienceStaff was very unprofessional
Kenya H | Overall ExperienceIt would have been helpful if staff were on site. It took me 4 hours to get everything working and 4-5 phone calls to uhaul for support. However, once I was transferred to a person who serviced this location (Dustin or Justin) I received wonderful phone support and he was able to get things working for me after a few phone calls. All of this could’ve been avoided, however, if there was staff on site.
Amanda J | First ImpressionsSuper nice customer service
STEVEN B | First ImpressionsGreat staff, very helpful.
MICHAEL M | Overall ExperienceNone
Troy M | Online Move InMoved in last month. My unit had oil on the floor. It was not cleaned out. I had to go out of my way to clean it up before moving my things into the unit. The unit I was assigned was in the newer area which did not have AC working which made my move even more challenging. The floor is not finished and very bumpy in this area. The day before my move out I called the Rockledge office and the person was not professional or helpful. He didn t even answer the phone as Uhaul. I had to ask him if it was Uhaul I was calling. He did not answer my question and did not care to help me. Very frustrated and stressful to have to deal with a person who doesn t want to take the time to help I will not be coming back to Uhaul or using them.
CARMELA M | Overall Experience