Love this location. Everyone was helpful and friendly!
Samantha H | Overall ExperienceSelf Storage Units in McKinney, TX, 75071
U-Haul Moving & Storage en West McKinney
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¿Qué es Múdate/Alquila ahora en línea?
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U-Haul RV, Boat and Trailer Storage of West McKinney
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U-Haul Moving & Storage of East McKinney
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- 4.0 es la calificación promedio de clientes
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when my stuff was sent to storage either the employees or cops took all of my valuables and was left with a comforter and a tv and a box of trash. when confronted of this they had no knowledge of what happened but yet they knew what items i was refering to.
Saul M | Overall ExperienceIn my opinion. The space needs to be bigger. A lot of wasted space for the hight of the storage. No one his or able to stack that high.
Jeff S | First ImpressionsThe team were very friendly and professional. The individual who worked with me should be given a one time award. I think it was Adam Avery, which was on my receipt.
DAVID D | First ImpressionsThe move out date is INCORRECT !!! I moved out of the storage unit September 29, 2024 after hours. I called U-Haul to inform them because I kept getting notifications of uhauls attempt to process a payment and now I’m getting past due notices and addition charges notifications. Your cameras should see that I moved out around 6:00-6:30 pm on September 29, 2024. I don’t own any LATE FEES OR ADDITIONAL CHARGES. Not even the log out charge of $10 because it was BOGUS ! Because I shouldn’t have to log out fives times before the system accepts it when it only took me one time to login. Once I found out that was going on I put my code in once to sign in and five times or more to sign out! Seems to me that’s something purposely done.
ronnye w | Overall ExperienceTo expensive
Edward M | Overall ExperiencePest control was an opportunity. Mice chewed through documents and most of items was covered in feces.
Perry W | Overall ExperienceWater damage to clothing and furniture… moved to a new location away from water. New location had rats… rat poop…!
Fredrick W | Overall ExperienceFriendly staff.
Jamie C | First ImpressionsClean facility, access to moving carts was very helpful, access to a nice clean restroom was very nice. We didn’t realize our storage was inside of the main building so maybe a map would be helpful but otherwise we had a really great experience.
Daniel O | Online Move InIt was a great 10 years! Thank you for storing our family’s needs thru multiple stages of life.
JENNIFER Y | Overall ExperienceWe were using the unit to store belongings while our home was being renovated. As we tried to move belongings back, we found our unit was severely infested with bugs. It was so bad, many of our belongings had to be thrown away. Absolutely everything we kept had to be unpacked outside the house then cleaned and sanitized. I talked to a manager who promised call backs and other actions that never took place. We handled the bugs on our own. When we returned again to move more things back to our house, we found there had been a major rodent infestation. Books, pillows, and clothes were chewed through and ruined. Even reusable plastic water bottles were destroyed and there were mouse and rat droppings everywhere in our belongings. I informed the staff. They shrugged and said they’d let the manager know. We closed the unit and will NEVER use another UHaul storage system again. We had other units with other vendors in the area. No bugs, no rodents, no problems.
Kristy S | Overall Experience