Mahmut was very helpful
Joe B. | Overall ExperienceSelf Storage Units in Madison, WI, 53714
U-Haul Moving & Storage of East Madison
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Warner Park
2701 Packers Ave, Madison, WI 53704 View Available Units3.6 miles from this location -
U-Haul Moving & Storage at Downtown Campus
602 W Washington Ave, Madison, WI 53703 View Available Units4.4 miles from this location -
Sun Grove Self Storage
2775 Larue Field Lane, Sun Prairie, WI 53590 View Available Units4.8 miles from this location -
Park Street Storage
1709 S Park St, Madison, WI 53713 View Available Units
(U-Haul Neighborhood Dealer)5.0 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
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My mom died and I was tryingto clear out her unit. The manager was very rude unhelpful and difficultt to me during a already hard time.
ERIN H. | Overall ExperienceAmazing staff.
LATISHA H. | First ImpressionsWhen I arrived in the store there was no one in the store I yelled out hello several times and even walked back by break room and yelled hello but no response this was for a several minutes. I then went outside and yelled is anybody working here in this store? And went back in and then I went back out and the gentleman was coming in and said he finishing up something. When the agent was trying to move me to a bigger unit it the computer kept throwing him out of system 3 times so it took a while. Then another guy showed up and he took over and got me into a bigger unit. He also said it came with a lock. Then the other guy said since I had another key on my U-Haul I should have a lock on the door and should be able to lock as I was leaving it over night to unload on Saturday. I went to lock it and there was no lock on the U-Haul and the lock that I was given did not work. I went back in the store and told them this and was told the lock was for storage and then I would have to buy a lock. The gentleman that first helped me told the other guy shouldn’t she get a discount on the lock she is buying? And the other guy said she got the lock for the storage. So I paid full price for that lock but then I got to thinking the second guy originally said the storage came with the lock. So I should have gotten a discount or free because I had to wait and literally yell outside for someone to come in. But really I should get October rent for free now that I think about it. Thank god I am a patient person. Just imagine if I was someone who goes nuts over a few minutes they would have gone ballistic!!!!
Angela M. | Overall ExperienceFacility was dirty. Lock was not in the unit as it was first advertised so had to find staff to get one. When attempting to cancel membership due to moving out took about 2 weeks for location to respond to a request made from corporate as they were the only ones to respond to attempts to cancel.
Barbara M. | Overall ExperienceThe storage are had a pile of someone’s old belongings on the floor and there was a musy, stinky smell.
LISA S. | First ImpressionsSuper good experience, just on the original move in there were a lot of dirt and leaves inside. Not a big deal just swept em out.
Michael S. | Overall ExperienceEverything was easy from start to finish!
CAROLYN L. | Overall ExperienceI reserved a climate controlled storage unit as part of a truck rental. When I arrived to unload, my reserved and confirmed storage unit was not available. I was informed that units were given out on a first come first served basis. I was offered a non climate controlled unit that was insect infested, rusty, and damp. I would not pay any amount for that unit and only took it because the first month was free and had no other options. Apparently reservations are not honored by uhaul. I will be moving my possessions to a different facility that offers climate controlled units as soon as possible.
Donald N. | First ImpressionsI could not see where to put my vehicle as I unloaded it.
DORETHA B. | First ImpressionsI am very disappointed that I was asked when I got the locker that they needed one of my keys. Well now they don’t require that anymore but yet I was not told or contacted so that I was able to receive my spare key and now after all this time approximately 10 years I am told they don’t have it. I am extremely disappointed and very upset. I would like to be reimbursed for my lock. Or have U-Haul pay for another key to be made. Any questions feel free to contact me. Thank you 608-658-5635.
CORINNE S. | Overall ExperienceWonderful manager!! Helpful staff
ERIN H. | First ImpressionsThe facility and staff were great but I’m actually writing this review because they have sent me an email every hour for the past few days, feels like harassment and I won’t be using them anymore.
Lucas R. | Overall ExperienceOmar was very informative and took care of me quickly. This is my 2nd experience with Omar in about 12 months and I would rate it 5 stars/5.
Paul H. | First Impressions