This did not work out the way I'd planned. I traveled to Pennsylvania in summer 2023 to help sort out the consequences of a death in the family, and was planning to return to Vermont in winter 2023 at the latest, so I'd only planned to have this space a few months. Unfortunately my mother suffered a string of medical issues which required someone to be on-site with her 24-7. I've had no income since moving down here; freelance work hasn't panned out; and I've exhausted other potential sources of funds. I was left with the choice of either being available for my mother or leaving the house to work and earn money, and I chose to take care of her. The managers of this facility knew my situation and made every effort to accommodate me. I'm sorry to lose my items but thank the managers for their help in trying to accommodate me. Take care.
Max S | Overall ExperienceSelf Storage Units in Lebanon, NH, 03766
U-Haul Moving & Storage en Hanover St
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- 4.5 es la calificación promedio de clientes
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The person who took care of us was outstanding. He went above and beyond to make sure we were all set for the move.
kellen s | Overall Experiencewhile the staff was friendly more than 1/2 the people didn't have the experience to solve the card reader issues i was having. i would have to have the card reprogramed every time i went in. I will not be returning, the location sucked to get in and out of. The parking lot was poorly laid out so it was always blocked in some manner.
andrew r | Overall ExperienceExcellent facility. In my opinion the best
JOANN C | Overall Experiencesucked there wasn’t an elevator, but facility was easy to navigate
Christina W | Online Move In2 of your employees we helpful, friendly and showed a general caring attitude. 1 was a miserable, with a couldn't careless attitude. Acted as if I just fell of a banana boat, and was far superior than I.
John G | First ImpressionsExcellent service
Joshua B | Overall ExperienceI requested extended service for 24 hours. I arrive with 6 guys with a 20ft truck that rented from you for move my stuff and the code doesn’t work. I called customer service and they told is a local store problem and they can’t do nothing. So payed for your truck, pay for staff that can’t be able to complete the moving. So really bad service
felix f | First ImpressionsI had knee surgery and wish you would have had an elevator. I had to get fluid removed from my knee because of the stairs.
janet b | First ImpressionsAn elevator should be installed for the basement units and only one thinking conveyer belt is functioning. Not ideal for large and heavy items needing to be stored.
HANNAH H | Overall ExperienceMargaret the GM is awesome
Christine S | Online Move InMargaret and staff are awesome and do a top notch job! Thanks!
Trent J | Overall Experienceexcellent overall experience
Trent J | First ImpressionsWe ended up not needing the storage unit. I’m not sure what we would have done if we did because there was rarely any parking anywhere near the storage unit which was indoors.
Kristen B | Overall Experience