The worst, mis-managed, exsperating, moving experience of my life! Second Uhaul rental this year; long-time customer, never again. Never...egregious, conflicting, plethora of emails, overcharged, contractual obligations unmet by Uhaul during every phase of my move. Condescending, marginalization, ineptitude of reservations, pick-up of 20' truck & tow dolly, teamster 38 yrs, drove through 6 wildfires from CO Springs to LV, NV, almost 1000 miles out of normal route, I-70, closed, Glenwood Springs fire, Grande Junction fire, Cameron fire, 40 West, Dinosaurs Rock Jensen, CO, to Provo, Utah...double gas, driving time, trip sheets don't float! Someone should have alerted me to the fact of the Glenwood Springs Fire from U-Haul prior to, during overcharging me for driving extra mileage for truck & dolly pu. I DID NOT KNOW ABOUT THE FIRES UNTIL I HAD DRIVEN FROM FOUNTAIN TO MANITOU TWICE AND TO CASTLE ROCK, CO. TOO BUZY LOADING 20 FT TRUCK FOR 2 DAYS TO ENGAGE SOCIAL MEDIA OR ANY OTHER SYSTEM RE: CO., UTAH, MASSIVE, FIRES.
NEVER AGAIN...Although reservations were generated 2 miles from me in Manitou, Uhaul changed them 4 times, to 66 miles, 120 miles, etc. for pu. Storage reservation in LV was not available upon arrival, so I have absolutely no clue what their facilities offer. Although Linda Borden reserved a storage unit upon arrival, Uhaul personnel intimated they had no reservation for me after a long, perilous drive. Unfortunate business experience, learned my lesson. NEVER AGAIN WILL I ASSOCIATE WITH UHAUL. Be on notice, disrespecting disabled Veteran's Widows is unacceptable. I never needed to be lied to, cheated, eviscerated, and violated by Paul, Rep West' s assassin, judging me, I will never do business with Uhaul again. Thank you Janella & Tim Manigift for your service, respect, integrity & honor. Every other individual I have encountered in this trip re: August 12, 2020-August ? 2020 with Uhaul has been disreputable, disingenious, and felonious. I suggest you try Penskey, or anyone else but the gouge is on and you the recipient are the VICTIM. Heed my words. I never received the reserved storage space by Linda Borden, per email at 333 N. Nellis, so disregard the, "hate to see you go bs," from Uhaul. Right hand doesn't know it has a left.