The restroom in the storage facility was locked. I had to walk over to the office which was a mild inconvenience.
Ronald W | Overall ExperienceSelf Storage Units in Lafayette, LA, 70503
U-Haul Moving & Storage en Lafayette
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- 4.5 es la calificación promedio de clientes
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Staff was very helpful and friendly.
Mark L | First ImpressionsI was very impressed with the young man that checked me in and also out. Sorry didn’t get his name.
camille s | Overall Experiencevery unprofessional place communication is not there. Gas was not in the truck and they tried to charge me and also was trying to charge me saying that I left trash in the unit and I did not come back and do not recommend this place to anyone
HENDERSON C | Overall ExperienceThe staff was extremely friendly efficient and they did their job. Well, I am very well satisfied.
FRANK W | First ImpressionsSebastian the work at uhaul storage was an excellent customer service care he was very nice an helpful
Longelle P | First ImpressionsStaff was helpful, capable, and professional. They made the whole process easy!
Perry N | Overall ExperienceFriendly and helpful staff
Randy G | Overall ExperienceStorage unit rained in it which caused water roaches. My queen mattress was replaced with someone elses mattresses management has never contacted me on how they would like to handle the matter. I would NEVER rent anything or refer anyone to U-Haul due to the horrible service I have received from this location and the lack of customer service from management. Since I've rented it has been nothing but a headache !
Farren O | Overall ExperienceAlways a line of customers waiting for an employee, there about 30 minutes to discuss something that takes a minute. Unit’s overpriced
Annette M | Overall ExperienceUnbelievable service!!! The staff Truly Cares about what you care about!!!!!!
Stephanie B | Overall ExperienceYou need to provide invoice at closing date
BENJAMIN J | Overall ExperienceEverything was amazing. Very nice if we ever had to call or go inside. I was at ease knowing my belongings were taken care of.
Hannah M | Overall Experience