Just had a rat issue, I had rat poop on all my stuff but they did have a lot of traps out so no complaints.
Kathy N | Overall ExperienceSelf Storage Units in Jacksonville, FL, 32244
U-Haul Moving & Storage en Westside Jacksonville
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Very friendly and helpful
Travis G | First ImpressionsDead 🐀 in 152
LESTER B | Overall ExperienceStaff in the past were always very rude and not friendly except for the last time I was there to empty the unit. This uhaul location is infested with roaches and rats inside the indoor part where people store your items. The outdoor units have tons of bugs. I have seen both there. They need to be spraying the place for the roaches and place poison out for the rodents. A local Pest Control company could do the job very easily every month to maintain. They make enough money just from one customers large storage rent to pay for Pest Control each month. They have not done anything to make this place any better in many many years. Sad.
Cory A | Overall ExperienceMy unit had mice . I have to open and check each box outside to make sure I didn't bring any back with me. The lighting was terrible. Even if the motion lights are triggered, they don't stay on long enough even if you're moving around.
Katrina H | Overall ExperienceExcellent service and great location.
JOHN F | Overall ExperienceVery convenient and safe. Friendly staff too. Thank you Uhaul
Nekoe S | Overall ExperienceI only had storage for a month went to retrieve mi belongings and my furniture was damp and mildewed I am very unhappy it’s ridiculous I put stuff in storage so that it would be safe n protected from anything … contacted uhaul told me she can only put in claim n someone will contact me 2 days later still no contact made…. Do not use this storage ‼️
SHEVONTA S | Overall ExperienceThe young lady was very kind & helpful. Explained everything I needed to make an informed decision.
Donald H | First ImpressionsGreat location and good staff 👍
Kathy L | Overall ExperienceGreat staff
Anthony W | First ImpressionsI will always come back.. My things were in storage 2018-2024. And everything still looks good 😊
frances b | Overall ExperienceThe staff members were very helpful and nice
Marcus B | First ImpressionsThey were rude. And they had rats. Literally went there between 5-7 and we saw 2 HUGE RATS!! Alive, crawling from storage to storage
Michelle S | Overall Experience