Best Storage Area Ever!
Jacqueline A. | Overall ExperienceSelf Storage Units in Jacksonville, FL, 32244
U-Haul Moving & Storage en Westside Jacksonville
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Unidades disponibles (todos los tamaños son aproximados)

Contenedores U-Box® para mudanza y almacenamiento
Nosotros te entregamos contenedores U-Box, tú los empacas y nosotros los almacenamos en nuestro depósito seguro. ¡Cárgalos a tu propio ritmo! Simplemente llámanos cuando desees que recojamos o entreguemos tus contenedores U-Box.
¿Qué es Múdate/Alquila ahora en línea?
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1.1 millas desde esta ubicación
U-Haul Moving & Storage of Wesconnett
6805 103rd St
Jacksonville, FL 32210Limited Units Available. Act Fast!
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1.3 millas desde esta ubicación
U-Haul Moving & Storage of Oak Hill
7052 103rd St
Jacksonville, FL 32210Limited Units Available. Act Fast!
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2.7 millas desde esta ubicación
U-Haul Moving & Storage of Argyle
8115 Blanding Blvd
Jacksonville, FL 32244Limited Units Available. Act Fast!
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3.2 millas desde esta ubicación
Argyle Forest Self Storage
6648 Youngerman Circle
Jacksonville, FL 32244
Comentarios de clientes de almacenamiento
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- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Fast and courteous service. Very knowledgeable.
John M. | First ImpressionsHad bugs and rodents and openings in the storage unit. Had to move my furniture and other belongings out only after 3 days of being there. The manager was extremely rude, unhelpful and unprofessional.
Yvan L. | Overall ExperienceAlways helpful and they remember you and greet you whenever you come in. Wait time is never over 10 mins to see what you need.
SALOMA E. | First ImpressionsGood job
Randy W. | First ImpressionsExcellent run facility!
ALAN W. | First ImpressionsMade it so easy and fast. In and out service just like the way it needs to be.
AMADOR T. | First ImpressionsCustomer service was not given and we are incredibly unhappy with the miscommunication and bad attitude of multiple employees.
Jason R. | Online Move InI had reserved an outside drive up unit but it wasn't available when I arrived. However the inside unit will work just not what I was expecting.
BRANDI S. | First ImpressionsExcellent
shawn m. | First ImpressionsI told u months ago I couldn't afford it anymore and just get rid of stuff. I was told they were going to auction off months ago. I still was charged and they just auctioned off on 11/11. Even called months ago and they said they were going to auction stuff off. Why was I still charged and it took so long. I'm on disability and can't afford it.
Tony C. | Overall ExperienceAll my furniture and clothes boxes was filled with mold, rat feces and roaches! I was told I move into the facility in July when I moved in April 30 with mandatory insurance and I want all my ruined property reimbursed as the facility took pictures of some of the items but mattresses, ruined artifacts and clothes were ruined! This needs to be addressed immediately!!!
Linda R. | Overall ExperienceI am not sure why I continue to business with Uhaul. The Storage facility at Blanding/Westside was great and the store Manager Jacob was beyond helpful. Also the gentleman who manages the Normandy Store was incredible. These 2 men are your saving grace. The Uhaul customer service is horrifying. No one is on the same page, I have know clue how your customer service computers don't interface with the actual stor computers. Information is consistently incorrect. Uhaul caused a lot of challenges and financial loss when my husband I moved to Florida January 2022for my daughter's medical emergency. We reserved a unit on 103rd street from your customer service. When we finished our 14 hour drive with our truck and car hauler the unit not only didn't have storage but they didn't even have the size we ordered on the lot. This store sent us to Normandy after once again Customer service reserved another unit. When we arrived we learned that particular store wasn't even open for bussiness and was still being set up and built. This is important to remember because this store will definitely be referanced again in my complaint. Please know the store Manager was amazing and truly cared about helping us. Your customer service only read from a script and told us we were incorrect and Normandy had our unit available. The insisted we were wrong and all but called us lies. From Normandy we were directed to the Blanding Westside store. They had one unit available but it was too small and not the size we originally reserved when we proactively prepared foe this big move. So feeling defeated we took it unloaded after drive all day and then had to rent another unit with another company just so we could fit our items. Remember my reservation was for you biggest unit but Uhaul never delivered on what they promised. So I was paying an extra 100 a month because Uhauls customer service systems don't jive with the actual store. After this debockal all was well until 3 months later and we get a call from your customer service agent stating we were late on our Normandy unit. If you are following me you know that the Normandy Store was not open for business and we were sent to Blanding Westside. The CS agent insisted we had a unit on Normandy and told us we owed the money and we were wrong because her computer showed we rented it. Pull the call, take a listen, I'm embarrassed for your company for this atrocious interaction. She told my husband we had to pay and he explained everything twice our whole debockal. She still insisted he was wrong and we needed to pay for the unit. Finally after many call backs your customer service agent finally excepted we didn't have a unit. Moving on, I had enough and decided to call and discuss my unsatisfactory service over the last several months. For your information your CS manager was beyond unsympathetic to our challenges. My child had 9 surgeries and contacted gangrene and was on a ventilator in an induced comma. I was a bit emotional. The whole reason we moved is to make sure she had the best care. Uhaul added so much more stress and I felt so defeated from every angle. Your CS Manager did nothing but interrupt me to correct me on my experience because obviously her computer was as correct and how could I possibly be experiancing all these issues. I had to retell the story so many times. All while juggling the children's hospital, and everything else that goes along with moving 800 miles away. Please understand I give credit where credit is due . Your in store managers at all 3bstors were wonderful but your call center agents an management is sub par, disappointing, poorly trained and lacks listening skills, empathy, common courtesy, and the ability to think beyond what the computers tell them. I'd love to talk to someone who actually cares about our overall experience with your company. I hope you are out there. I managed call center supervisors for 18 years and had pride in their ability to give white glove service. You know how that happened? Not by giving away the bank but by listening actively to our customers, reiterating what they understand, taking notes so the customer did not need to repeat themselves, empathy, sincere appreciation for our customers accounts. My teams drove satisfaction by simply being good humans that thought for themselves. They didn't react like programs, zombies or script readers. So call me I want to chat with you. There is no reason your call center service agents are not high quality. Or maybe you don't care, maybe no matter the NPS scores or ESATS don't affect your revenue. What do I know I'm just a number and $ amount to Uhaul. However, if NET promoter scores do matter, I will never recommend Uhaul to my friends or family. You get a 0 or 1. 1 is the lowest. Call me, lets catch up. 717-496-6037 Shewon2019@yahoo.com Sincerely, Mrs. Tiescha Lohman ( former customer)
Brian L. | Overall ExperienceHelpful and friendly staff and truck rental availability when I needed it. Used storage facility for 12 months without issue.
ROBERT D. | Overall Experience