Very friendly staff. Nice clean, facilities. However, I reserved the largest possible storage unit, but there was a mix-up, and I got a smaller storage unit that led to some severe inconveniences as I was in the process of moving.
Leo H | ReservaciónIrving Storage
555 W Airport Frwy, Irving, TX 75062Comentarios de clientes
Unidades disponibles (todos los tamaños son aproximados)
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- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulVery friendly staff. Nice clean, facilities. However, I reserved the largest possible storage unit, but there was a mix-up, and I got a smaller storage unit that led to some severe inconveniences as I was in the process of moving.
Leo H | ReservaciónTruly pleased with the time spent at Irving Storage. I would highly recommend them and use them again if needed.
Curtis B | Experiencia generalThe staff at Irving Storage is great. They are easy to work with and kind. They get busy because they also handle U Hauls rentals. The units are clean, with a light inside. Great staff, great experience.
SHEILA b | Experiencia generalTop tier customer service
DESTINY A | Experiencia generalThe unit I was supposed to take was locked and I could not move in today. I was told the employee who’s assisting me today was new but that doesn’t justify the blunder that happened to us. We had to take everything back to my old apartment and redo all the unloading and loading. I believe we deserve a fair compensation in some form for this blunder. Thank you.
Vivek R | ReservaciónCain was amazing. Very professional & nice
NaTasha K | ReservaciónGreat location, very secure, and friendly service. I'll rent here again if a future need arises.
Jonathan B | Experiencia generalBecause of my lack of great communication, I ended up letting a clean, empty unit go unaccounted for, racking up $215 in fees. I paid, called to move out -- and got it all refunded. Literally changed my month. I was able to get fresh groceries!!!
Taylor H | Experiencia generalIt would be even better if customers could access their storage unit 24 hours.
Yaira V | Experiencia generalDon’t be late by 1 day or you still pay for the next month till your due date Would not recommend this facility
David S | Experiencia generalI would liked to have seen a ramp at the door where customers load and unload.
Lisa M | Experiencia generalThe process of needing a storage unit was made simple and convenient here. Staff were friendly and helpful. Facility was clean and in good working order each time we came. I highly recommend this storage facility to anyone who finds themselves in need.
Carol C | Experiencia generalI had stalls at this facility for almost three years. My property was kept safe and in a good climate controlled environment. I never had a single problem or other issue. Bill payment was easy by using the online payment feature. I highly recommend this location for storage needs. The only reason I did not give the location an excellent rating was due to the homeless people hanging around the area. However, that is not the fault of the facility. That is to be blamed on the City of Irving's lack of proper enforcement of state law (i.e. trespassing).
Brownie B | Experiencia general