If I can give these people who own this business a -5 I would. I rented two units and because I complained about the constant smell of marijuana from one of their family members, the harassing started. And even though my payment for both units was set on auto pay each month, they proceeded to put extra locks on one of my units as if I didn't pay....not once but twice then had nerve to laugh about it when I complained and also got smart offering me to leave.....well I am gone now and with pleasure! The owners may be quick to rent out those units to someone else, but I am so glad it is not my money they are ungratefully taking.
Cydalise G | Overall ExperienceAmerican Storage Winchester
2700 Winchester Rd NE, Huntsville, AL 35811Comentarios de clientes
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- 3.0 Average Customer Rating
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If I can give these people who own this business a -5 I would. I rented two units and because I complained about the constant smell of marijuana from one of their family members, the harassing started. And even though my payment for both units was set on auto pay each month, they proceeded to put extra locks on one of my units as if I didn't pay....not once but twice then had nerve to laugh about it when I complained and also got smart offering me to leave.....well I am gone now and with pleasure! The owners may be quick to rent out those units to someone else, but I am so glad it is not my money they are ungratefully taking.
Cydalise G | Overall ExperienceEveryone I spoke with was kind and knowledgeable. The ease of access to the unit was wonderful and the whole experience was pleasant.
Jennifer M | Overall Experience