Friendly and knowledgeable staff
Deborah G. | First ImpressionsSelf Storage Units in Houston, TX, 77069
U-Haul Moving & Storage of Champion Forest
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Half Price Storage
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Great friendly staff above and beyond service made sure my unit fit my needs. Made sure all my questions were answered for example I asked if the area floods during severe storm etc.
BOBBY B. | First ImpressionsStaff is very friendly and nice professional is amazing staff went above and beyond
Arlana B. | First ImpressionsGoodmorning I just wanna say mental health is real, I was going thru a lot with moving to another state. I met Ms. Ava back in March when I came for a U-Haul storage. The most sweetest, kind, and have a wonderful smile. This woman goes above and beyond to make sure every customer is satisfied. She’s a fast-pace worker I mean did you see her in action taking care of all 6 customers at one time. Thank you Ms. Ava for smiling, speaking and waving and helping out with everyone. Your kindness will go along way, thank you for letting me borrow the dolly, as a single parent moving everything myself you really help me out to the fullest.. I’m not going to any U-Haul but Champions because of Ava..
Brandie L. | Overall ExperienceThe manager was very rude. I wasn’t able to get access into my building and so I went into the office for help. When I went in, being that it was my first time renting a unit I thought I was doing the entry access correctly (which I was). I informed her I can’t get in and she kept asking me if I checked in which I did and then asked me if my pin was entered in correctly which I replied it said thank you Victoria on the small display screen. “Also, am I in the right location?”she asked. Why am I being asked the same question over two to three times? I’m not slow and I tried to gain access but there was difficulties on y’all’s behalf. It just came across as it’s not rocket science. Mind you you’re familiar with your job so you can’t expect for others to already know what to do. You should be open to helping people without the mannerism of someone inconveniencing you. For someone who doesn’t know anything about public storage. I just needed a little help and patience’s . Mind you nothing was wrong on my end. I just couldn’t get access into the door for some reason and she couldn’t find me in the system. So, when she went to go swipe my keycard that she made me it still said access denied. It took three to four swipes for it to go through. She could have had a better demeanor. The customer service lady was amazing and the guy that helped process our refund was also amazing. Need new management! I was thinking about staying but after that encounter I went home and decided I don’t want to rent through this location.
Victoria R. | Overall ExperienceGreat
Andrew J. | First ImpressionsMiss Ava was great
Reggie W. | Overall ExperienceThe 9 months that my things were in storage the staff was helpful and attentive! They also were very patient when it came to my late payments.
Kiana S. | Overall ExperienceMs. Ava and staff were excellent. They made my move out processes extremely smooth and I was able to rent the truck and the material easily. Would highly recommend this location to anyone.
anna h. | Overall ExperienceAva is awesome. Runs a great operation. Very knowledgeable and helpful.
richard e. | First ImpressionsManager Ava is awesome
BRINNY R. | Overall ExperienceStaff was extremely helpful and friendly. Hit a snag when using references for 20' truck rental and had to pay off someone else's account balance in order to rent truck. I do not personally agree with this policy and think it is ridiculous. However staff maintained a professional and courteous experience all In all. Thank you Uhaul!
KYLE C. | First ImpressionsAva and her team are the best!!! My first time having a storage and they made my experience well worth it! Thank you!
Lakeisha H. | Overall ExperienceThe attendant’s were rude and impatient. The lady with the glasses and the lady with the curly Afro were talking about customers and their personal business and situations in front of other customers. My swipe card was not working after walking back and fourth 3 times and the lady with the Afro told me oh well she don’t know what to tell me and went back to the desk. They were super unprofessional and their patience was nonexistent their tone and remarks to customers and about customers was appalling.
Carmen G. | Online Move In