I thought it would be convenient being an outside storage but unfortunately that whole area is where vans are stored and near equipment returns so once I moved items in and it was always a task and time consuming to get trucks or vans out of the way in order to access my unit. There were times I had to park on the side and walk up because of overnight returns and even times where I just left because it would take about 30 min for them to clear my storage. Most of the staff were very helpful and pleasant especially Ms. Lee but i just think it’s a waste of time and bad business to have that area blocked 90% of the time but offer it to people.
JOSHUA WALLACE | Overall ExperienceSelf Storage Units in Gaithersburg, MD, 20879
U-Haul Moving & Storage of Gaithersburg
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7831 Beechcraft Ave, Gaithersburg, MD 20879 View Available Units0.9 miles from this location -
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Jonathan was flexible and very helpful! Thank you.
Marie Ramos | Overall ExperienceStaff was always courteous,helpful and easy to work with. Very clean facility. Always . No complaints at all .
grover williams | Overall ExperienceBe hind all the trucks It needs to be more secure . We were there in the dark , when we first checked in and folks were wandering the lot , trying to enter facility
Heather Dyson | Overall ExperiencePerdieron mis pesas
Rodrigo Ortiz | First ImpressionsKirvin was the person who set me up and was super helpful, respectful and patient while I was going through a tough emergency and he worked well with me to make sure I reserved my storage unit and the process was smooth and easy. Also the GM Jonathan was super helpful and responsive when I had to call him after hours for a quick fix. I appreciate the team at the location. They deserve a raise.💯
Davon Thomas | First ImpressionsExcellent Customer Service and Friendly staff
Angel Carrion | First ImpressionsVery attentive and helpful staff/crew! Thank you for taking such good care of my things! All the best!
IVEY PATE | Overall ExperienceStaff not friendly and disorganized.
Marie Isaac | First ImpressionsThe associate helping me was very professional and very helpful.
CRINA TANASIE | First Impressions