I’m so thankful all your support and professional and staff ❤️❤️❤️
serenity g | Overall ExperienceSelf Storage Units in Frederick, MD, 21701
U-Haul Moving & Storage en Frederick
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- 4.5 es la calificación promedio de clientes
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Cedric was amazing. He was very fast and he helped me and showed me for my storage unit was very helpful very nice excellent customer service
SHINEA W | Overall ExperienceGreat people great location excellent other services
JOHN W | Overall ExperienceThe U-Haul staff and facility were both excellent. The people were both very helpful and friendly. The only problem I had was with the online electronic reservation system, which had my reservation but it was not immediately accessible. Also information that I had entered online had to be re-entered by the staff at the facility. However, they dealt with this problem in a very professional and courteous manner.
jerry a | First ImpressionsWell-run facility but price is too high. I rented a non climate controlled 10x10 unit for over $200 per month. 10 minutes up the road I now have a climate controlled 10x15 unit for $175, and that doesn’t include the promotional discount. They also didn’t stop charging for insurance after I told them my homeowners policy covered storage units.
Matthew C | Overall ExperienceFreddy was so friendly, easy on the eyes too. I was very impressed by how easy it was to do this being it was my first time. Thank you all for your kindness!
travis g | Overall ExperienceAll staff I encountered were very considerate and friendly. My only complaint is about the slightly strange location of the storage facility. Without gps difficult to find.
Kathie B | Overall ExperienceEd has saved my life, just need to get to my car to grab some clean clothes and a few other things . Thank you for everything!! Did the blown tire get replaced, it almost killed me .
GREG M | First ImpressionsThe store manager was awesome!!!
EBONY D | Overall ExperienceThe manager Samantha is absolutely amazing and took care of everything I needed and gave me the best options for everything. I would highly recommend this place to anyone who’s trying to rent a storage unit or a moving a truck.
Umer Z | Overall ExperienceI did the rental for my unit online while I was picking up a truck. Got more storage information along with my unit number. Got back to the location with my stuff to put in the unit at 5pm just as the location was about to close. Went to my unit 1034 and notice there was a U-Haul truck blocking my unit with no space to enter. I rushed back to the office just in time a see all the employees heading to there car I informed them of the situation. The male employee telling me the office is close and there is nothing he could do for me to gain access to my unit. One of the female employee to the time to drive to my unit . While she was gone he kept arguing tell me I need to come back tomorrow because the location was close and there is nothing that can be done for me to access my unit. The female employee came back got the key for the truck that was booking my car bit and moved the truck. Worse customer service I’ve ever received from a U-Haul worker.
KEVIN P | Online Move In