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Betty P. | Overall ExperienceSelf Storage Units in East Brunswick, NJ, 08816
U-Haul Moving & Storage of East Brunswick
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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It was fine once we got in but when we arrived with all our belongings, after hours but we'd already rented a unit online, the unit (on the first floor) was locked. No one could help - we had to rent another unit online (this time only available was upstairs) and move our stuff there and then talk to someone the next day to cancel the first unit. No one seemed particularly surprised or apologetic about the experience. So no, it wasn't great and we'll be cautious about renting from Uhaul again.
Jonathan B. | Overall ExperienceI got 10 text messages about filling out this survey, 4 of which after I asked the text messages to stop. I even got an 11th text while filling this out. That is insanely annoying and the reason I am giving this a poor rating, no one wants this many texts about a dumb survey.
Christine B. | Online Move InSo far, terrible. We got there and there was a lock on the unit. We'd registered in advance and paid so we arrived after the office was closed but while the facility was still open. UHaul customer service could only suggest renting another unit which we did (so we've now paid for a unit we couldn't access and a second where all our belongings have been stored). We'll call this morning to request a refund on the first unit.
JONATHAN B. | Online Move InStaff was very helpful and knowledgeable
Yigal O. | First ImpressionsOverall I was very pleased. No hidden charges
Conchita C. | Overall Experienceneed a restroom in storage area due to after hours restroom break. Other than that, it was great
Ilya H. | Overall ExperienceGreat. Staff crew
DWAYNE C. | Overall ExperienceVery helpful staff
david s. | Overall ExperienceThe customer service was excellent, everyone was really nice and helpful. However, we had more stuff than we thought for the storage unit we rented. Once we called back to cancel the unit and get a refund, the customer representative was very helpful as well. Thank you all.
Cloyd C. | Overall ExperienceI've been with them for 5yrs and they've been great working with me on times of hardship. Thank You!!
elaine l. | Overall Experience