Quite a bit more than I'm used to paying! Could NEVER get a hold of anyone by phone! Always on hold. Billing is bizarre...account online shows NO balance due but then assessed a late for not paying! "There was no balance due the 21st. You didn't have a balance until the 22nd. But you didn't pay it so there's a late fee." Well if NO balance is on account why would I pay? If there's a balance DUE the 22nd, then it should show that online from the 23rd of previous month until date due! Seriously?! But it was convenient to home and available when I needed it but I bought a small shed and put up at home b/c it's much more convenient and affordable!

Awesone!!!

Lady was very helpful!

Carts to move items in are very convenient however the entry is so rough the carts will not roll, repairs needed.

Some staff are pleasant and helpful. Other staff have been basically rude especially considering that I have paid them $4700

Made reservations put my bank card on file called 2 days prior to pick up lazey assured me that everything was fine got to the store off of shorter Ave and nothing was correct from Georgia store or Decatur alabama 6th Ave store your employees were mean slow and unprofessional an i still ended up with the wrong storage up stairs dissipated with the service all day

The manager Taylor is awesome and extremely helpful.

Rain water got into storage and i had some water damage to a few items. I believe water came from under the door. I did not purchase any insurance from Uhaul so i just packed up my furniture and left

You don’t do what you say

Very very friendly staff, easy to work with, storage was very clean

Door was falling off at the bottom. Kept rental 2 months, door was never repaired. Access/ egress was bad, in back by gravel alley with trash, & Hugh potholes. Hardly any lights in that area at all.

The only problem - my storage unit leaked. Pictures got ruined. I did not get the insurance, surely I thought the place would be dry. I learned the hard way. Manager paid one month's rent.

Very convenient, easy access, very helpful staff.

Service is great and Facility is clean. Very Satisfied customer.

Used them for 4 years and never a problem