THere were rats that were dead . Ate through and pooped everywhere. Couldn't get into storage with code to gate like we supposed to have .Gm johnson kept avoiding Calls and appointment to resolve storage issue to close account.. my wife was in the account and then said she couldn't close accountbwithout my approval called and tey to talk to Shawn Fullerton. Marketing supervisor .took off our lock 2 months ago but they wouldn't resolve the issue in timely manner instead wasted our time money. Storage 289.he never called back . Left many messages through customer service. .it was a overall bad experience. It had oil and grease spills in storage before we moved in .and they didn't clean it before we moved in.door was extreme hard to lift up and down was stuck.
TOBY T | Overall ExperienceSelf Storage Units in De Soto, TX, 75115
U-Haul Moving & Storage en De Soto
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Almacenamiento en interiores
-
![Example storage unit layout]()
Small
5 ft x 7 ft x 8 ftAlmacenamiento variado
Guía de tamaños- Tarifa:
-
$89.95
Por mes
- Interior
- 1.er piso
- Al nivel de la calle
- Sin control de temperatura
- Tarifa:
- $89.95 por mes
-
![Example storage unit layout]()
Small
5 ft x 7 ft x 8 ftAlmacenamiento variado
Guía de tamaños- Tarifa:
-
$99.95
Por mes
- Interior
- 1.er piso
- Al nivel de la calle
- Control de temperatura
- Tarifa:
- $99.95 por mes
¡Queda 1 unidad!
Depósitos de almacenamiento
-
![Example storage unit layout]()
Medium
10 ft x 10 ft x 8 ftCasa de 2 o 3 dormitorios
Guía de tamaños- Tarifa:
-
$184.95
Por mes
- Acceso en vehículo
- 1.er piso
- Nivel exterior
- Sin control de temperatura
- Tarifa:
- $184.95 por mes
¡Queda 1 unidad!
-
U-Haul at Camp Wisdom
7015 S RL Thornton Fwy, Dallas, TX 75232 View Available Units6.5 miles from this location -
Local Truck Parking (Lot 4 & 5)
4701 Cleveland Rd, Dallas, TX 75241 View Available Units7.4 miles from this location -
U-Haul Moving & Storage of Duncanville
1022 S Cedar Ridge Dr, Duncanville, TX 75137 View Available Units7.7 miles from this location -
U-Haul Moving & Storage of Cedar Hill
1090 S US Hwy 67, Cedar Hill, TX 75104 View Available Units8.3 miles from this location
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Rats ate my Expensive coach purse
Pasty D | Overall ExperienceWykethia is amazing! Great at her job and overall a positive human being!! Rented here for several years.. never had an issue with the storage, nor renting trucks. Staff helpful and friendly.
KATHRYN S | Overall ExperienceThe store manager Keda and her team are wonderful very helpful and go above and beyond to help their customers, the facility was clean and they also helped me when I lost my key to my storage. Thank you very much keep up the goodwork, storage facility in Desoto.
Rachel W | Overall ExperienceMrs keda is great ,has great character, personality, respectful, kind,and on point . I used to be a manager for years and no longer but to listen to how she speaks to customers and has straight forward answers rather anyone likes them or not very straight and I have always looked for that in people when I used to hire one they get the job done correctly but politely. Thank you Mrs keda (Desoto off 35 )
CAROLYN A | First ImpressionsMice chewed on my belongings and nothing was done by uhaul. Never will i use nor recommend this location
Valencia A | Overall ExperienceThe unit I had there was rat 🐀 eating on some of my things.and the light was not good by the unit I had.snd I moved out on 9/28/2024.
CASSANDRA s | Overall ExperienceRats problem everything else was okay
LaMarique J | Overall ExperienceWykethia Johnson WAS VERY RUDE & BIG !!! HAS NO GOOD CUSTOMER SERVICE AT ALL !! SHE HAD A ATTITUDE THE WHOLE TIME LIKE THIS ISN’T HER EVERYDAY JOB. HAS A VERY SMART MOUTH WHICH IS BEYOND ME LOL IF YOU DON’T LIKE YOUR JOB QUIT BOO YOU APPLIED HERE NOT ME . UHAL FIRE THIS LADY ASAP , will be my last time using this service I would not recommend this place at all
Juanita J | Overall ExperienceGreat service at the 1245 S I-35 De Soto, TX 75115 location
JEVAUGHN S | First ImpressionsThe manager and staff were all very helpful to me and offered solutions to accommodate me on moving out .
Monica M | Overall ExperienceThe rates are to price to high
marlyin j | Overall ExperienceThe staff was professional and general manager was extremely helpful knowledgeable and overall professional
WILLIE J | Overall ExperienceThis representative to go above to fix my problem I’ve been having since I started my reservation
DEMETRICE T | First ImpressionsContinue the great customer service!!!!
jeffery b | Overall ExperienceThank y'all so much for the opportunity.
Jeree R | Overall Experience