Comentarios del cliente para U-Haul Moving & Storage of De Soto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of De Soto

Grado total:

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Shelley G. en

Grado:

The only thing that went wrong was my charges. I was given a discount for a trailer since the one I had booked was no in stock. I was give an enclosed trailer for $20 for the day, which that charge was fine. Once I returned the trailer I was charged another $10 charge separate. I have no idea why as I returned the trailer cleaned out. I was very willing to recommend this location to others, but after the extra mystery charge, I will now think twice.

Amanda H. en

Grado:

El cliente no dejó un comentario.

Manuel R. en

Grado:

Everything was great, great customer service by Angel. The gentleman was very friendly also.

Holly M. en

Grado:

Have all supplies loaded and ready

David C. en

Grado:

Nothing

LARRY D. en

Grado:

every thing went find

Lathecia B. en

Grado:

El cliente no dejó un comentario.

Laurie L. en

Grado:

Know how to do a rental drop off at another location

harlan B. en

Grado:

Your new worker Hunter was helpful and understanding. Your manager Kevin was laxadIcle and uncaring. His attitude was poor. He did not care that he did not have the correct supplies for me to have a good conclusion. I had to go to two Walmart’s and came back to his “Ho Hum” attitude. It cost me an entire hour. I am still not a happy camper. I would not recommend The DeSoto U Haul!!!

Myron J. en

Grado:

Excellent service

Santana W. en

Grado:

The Manager/Owner was very helpful and friendly. He made the process easy and simple, even allowed me to look at the van before renting since it was all that was in stock. He did offer to find me what I originally wanted but nothing was in stock nearby. Thanks for the curiosity and professional service!

Carlotta M. en

Grado:

El cliente no dejó un comentario.

charles B. en

Grado:

Stop charging people by the mile. I can understand if your vehicle has air brakes and a driver for .79 cents a mile. You are ripping people off with how y’all charge by the mile and no driver.

Jeffrey C. en

Grado:

El cliente no dejó un comentario.

James F. en

Grado:

Not charge for trailers to be returned after we pay to rent its bullshit

Eddie W. en

Grado:

El cliente no dejó un comentario.

Efraim M. en

Grado:

Thanks!

Earl M. en

Grado:

El cliente no dejó un comentario.

Latrisa R. en

Grado:

El cliente no dejó un comentario.

Don L. en

Grado:

El cliente no dejó un comentario.

Ezekiel W. en

Grado:

everything went well.

Shenedra W. en

Grado:

Great from start to finish easy in and out

William C. en

Grado:

Friendly staff

Kourtney M. en

Grado:

Mice butchered my items.

Leonard B. en

Grado:

Very good service very good manager and very good employees

Pamela F. en

Grado:

Kevin Clayton (GM) was absolutely the best. He offered me another truck to move my stuff. He was very professional and friendly. I really appreciated his patience and his offer to help. Kevin and all of his staff are absolutely the best.

EDDIE O. en

Grado:

Just Wonderful the staff was very professional.

Thomas D. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

El cliente no dejó un comentario.

david C. en

Grado:

El cliente no dejó un comentario.

Stephanie D. en

Grado:

I talked with angel and she was so nice, professional and very knowledgeable with all the questions i had. I will definitely be a returning customer. Couldn’t ask for better customer service!!

Lekiesha W. en

Grado:

Angel was excellent at servicing me for my needs of a storage unit. She deserves the best award she can receive and much more!! Excellent customer service skills.

Brad C. en

Grado:

Like the option of being able to drop off after hours simply by using phone and taking pictures.

delphine L. en

Grado:

El cliente no dejó un comentario.

Theresa G. en

Grado:

Awesome

Darrell P. en

Grado:

El cliente no dejó un comentario.

CANDACE N. en

Grado:

Angel and all of the reps at this location are the best....Ive never had a bad experience keep up the 5* service

Jason M. en

Grado:

Everyone was professional, truck was clean. Would recommend and use again if I have to move again!

Martha D. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

El cliente no dejó un comentario.

Michelle j. en

Grado:

Kevin and staff are great

Daniel P. en

Grado:

AWESOME

CHERYL B. en

Grado:

The Manager was extremely nice and helpful.

Michael H. en

Grado:

Kevin The general manager wad OUTSTANDING! VERY PROFESSIONAL! VERY FRIENDLY! Went above and beyond to ensure I was taken care of! Will always rent from this facility!

Adrea M. en

Grado:

I showed up yesterday to the location and found out that someone had taken the unit that I had reserved, put their things in it and locked it. No one knows who the person is, who allowed them to do

LAKENYA S. en

Grado:

It was a pleasure having my things stored there. Kevin went above and beyond to help my family and I. I did have an issue with rats towards the end of my stay. There was a dead mice inside my storage.

Tonia W. en

Grado:

Kevin Clayton is the BEST. Very good customer service skills.

Sue S. en

Grado:

Staff were friendly and accomodating. Kevin Clayton the manager was very helpful and made my experience very stressfree. Thank you !

tammi w. en

Grado:

Very Professional

Shereka B. en

Grado:

The manager at this facility was awesome!!! I wanted to shop around but he made believe this was “ the best” deal. He was so professional and a great salesman! Loved the experience!

Yaritza P. en

Grado:

Thanks for service

Carmela L. en

Grado:

I specifically recommend DESOTO, TX Uhaul. Friendly and helpful staff.

Wednesday A. en

Grado:

Kevin is great I always rent from his location

paulette s. en

Grado:

Excellent customer services

Nina S. en

Grado:

Was not notified about the rodent problem, so when I went to go empty my storage unit rat poop was everywhere.

David M. en

Grado:

It was very good the facility was nice the management good everybody and I would represent I will represent people I know to that facility today is excellent they did excellent me excellent condition.

Kerry D. en

Grado:

This was a great place with great staff.

BETTY J. en

Grado:

After having our items stored for many years the previous Mangers did a trouble job keeping rodents out of our unit.

sharon p. en

Grado:

When I needed them the most they were there. Truly appreciate that and A Special thanks to Ms. Sara Coleman, from my heart you are appreciated.

erica w. en

Grado:

They were always kind and helpful. Times got tough and they were understanding and worked with me. I never thought I would meet such kind people at a business. Uhaul in desoto is the best!

RODNEY B. en

Grado:

Staff was great, but my unit had problems getting in and out of.

ambrosia a. en

Grado:

Came in a little before closing and the treated me like the time didn’t matter. Didn’t rush me in any kind of way. I will recommend and return for more services when needed!

Vern r. en

Grado:

God bless you. Your guys were awesome.

Tarsha W. en

Grado:

Great Staff!

Hope W. en

Grado:

Thank you very much for your help!

Amanda M. en

Grado:

Great costumer service!!!

Natassia G. en

Grado:

Good customer service and manager was very helpful

Latrece R. en

Grado:

I like the fact that you have security cameras, however the entry to the units is ridiculous for and car or truck to pass through. I scraped the bottom of my car moving to the side for another car.

steven z. en

Grado:

Already said it all

betty w. en

Grado:

I was really pleased with the service I received. It’s a family friendly atmosphere.

becky p. en

Grado:

Staff was very helpful. Facility is convenient to where we moved.

dwalla j. en

Grado:

Late fees after 2 days a bit much will NEVER

Olene K. en

Grado:

Kevin was friendly and very helpful i would rate his sevice excellent ...their was a female their who seemed to be confused and very unfriendly ..an older gentleman who was very helpful and friendly.