Comentarios del cliente para U-Haul Moving & Storage of De Soto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of De Soto

Grado total:

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STEPHANIE P. | Overall Experience |
Grado:

I have rented this unit for OVER a year and there were no rodents, roaches or anything in my belongings; that was amazing in itself but I expect that from that EXCELLENT FACILITY in DeSoto! Thank you!

mayra A.
Grado:

El cliente no dejó un comentario.

justin W.
Grado:

El cliente no dejó un comentario.

Shelby L.
Grado:

El cliente no dejó un comentario.

PAMELA E.
Grado:

Very friendly and knowledgeable..

Ronald P.
Grado:

Great staff, very helpful and professional.

cecil b. | First Impressions |
Grado:

Everything went well and the young lady employee was most helpful and courteous.

Jerry C.
Grado:

We were overcharged makes no sense how expensive it is to rent a uhaul never again

Tracy W.
Grado:

A full tank of gas

Benjamin M.
Grado:

El cliente no dejó un comentario.

Karrissa L.
Grado:

The staff was ready to assist my family and I when we pulled in. They were very helpful and kind. My family and I were very stressed because we missed two appointments that we had in Texas; due to the delay on the highway (blown tire). The tire incident lost us about 3 hours. My family and I want to thank the Desoto team for their patience and help!

Sabrina D.
Grado:

Great company

Mark S.
Grado:

El cliente no dejó un comentario.

Shalandrea S.
Grado:

Make all locations like this

Leroy J.
Grado:

Make sure the reserved truck is available

charles J.
Grado:

Very good customer service. Helped me with choosing what best fit my needs.

Darius W.
Grado:

Started off great. Both of the gentleman helped me find a deal that would save me money. However, I was told I would get my deposit back instantly. Got to the place to drop off and after waiting 20 minutes with Uhaul customer service over the phone he tells me two days before I receive deposit back. Hunh? Note: I needed this hundred dollars as it is budgeted for my food. Two days later, still no deposit. Call Uhaul Customer Service and the lady tells me 3-5 days. Now that is three different time frames I have received over three days. Pros: Clean/improved trucks. Nice employees. Cons: False advice/information. One thing you don’t do is play with hard working peoples money. You don’t know if they have kids or what.

Harrie S.
Grado:

El cliente no dejó un comentario.

Tandalire W.
Grado:

I was very pleased with everything. Thank you

Chester H.
Grado:

El cliente no dejó un comentario.

Richard C.
Grado:

Have somebody in the office when customers come in. Had to wait like 10 minutes for an employee to come and check us out.

Clinten S.
Grado:

I was given a free 30day storage for the rental when I arrived to the waxahachie location I was charged this is very unprofessional. I would advise someone to either be trained properly or follow thru and honor what was told.

veronica S.
Grado:

El cliente no dejó un comentario.

Erik M.
Grado:

Absolutely the best customer service, attention to detail staff, pleasant and amazing !!

Roderick S.
Grado:

El cliente no dejó un comentario.

Robert A.
Grado:

Everything was good.

Rolando D.
Grado:

El cliente no dejó un comentario.

Pat D.
Grado:

El cliente no dejó un comentario.

nina M.
Grado:

El cliente no dejó un comentario.

micheal I.
Grado:

El cliente no dejó un comentario.

Michelle C. | First Impressions |
Grado:

Great Customer Service

Krystal P.
Grado:

Great customer service

Maria A.
Grado:

El cliente no dejó un comentario.

Joshulyn P.
Grado:

El cliente no dejó un comentario.

Shelia L.
Grado:

I will rent again if needed, they were very personal, engaging

Lawrence P.
Grado:

Smiling in eligible staff. Rental equipment was an excellent condition and spic and span. I really liked the short step up to the loading area.

Shemetris D.
Grado:

Manager was very helpful

Lisa G. | Overall Experience |
Grado:

This place is crawling with Rats!!! Rat poop EVERYWHERE in our unit.

michele A.
Grado:

El cliente no dejó un comentario.

Larry S.
Grado:

Kevin Clayton and his Staff are excellent Customer Service Representatives. They are very responsive to Customer needs and are consummate Professionals. I highly recommend this Team and Facility.

Charles V.
Grado:

Sales person Yvonne was awesome. Very efficient and speedy service. I was in and out quickly. Very friendly and very professional. Both staff member were extremely pleasant.

Darin G.
Grado:

excellent service

Aaron H.
Grado:

El cliente no dejó un comentario.

Larry S.
Grado:

Uhaul Dealer in Desoto is Outstanding. Daddy Movers were also Awesome. They were Professional and completed their work in a thorough and timely manner.

Michael C.
Grado:

nothing

TYRONE F.
Grado:

El cliente no dejó un comentario.

Masood A.
Grado:

Gr8 staff. Super helpfull

William A.
Grado:

El cliente no dejó un comentario.

Dessa S. | Overall Experience |
Grado:

No comments

rickey A.
Grado:

El cliente no dejó un comentario.

Tracy G.
Grado:

Stay Perfect!

Machell J.
Grado:

El cliente no dejó un comentario.

Kerry A.
Grado:

El cliente no dejó un comentario.

justin D.
Grado:

El cliente no dejó un comentario.

LAVONNE J.
Grado:

El cliente no dejó un comentario.

leita G.
Grado:

El cliente no dejó un comentario.

Cary M.
Grado:

Suggest to the customer to write down the mileage before leaving and keep up with it .will be no questions.

misty p. | First Impressions |
Grado:

Had no problems the service was great

Marqus S.
Grado:

El cliente no dejó un comentario.

KERRY A. | Overall Experience |
Grado:

Kevin was extremely helpful and provided great customer service rarely seen anymore. I would recommend this facility to anyone.

Bessie A.
Grado:

Everything was good

Mark F.
Grado:

Great staff, equipment and experience.

Michael Y.
Grado:

Very helpful and had just what we needed

gordon J.
Grado:

El cliente no dejó un comentario.

James G.
Grado:

No problem

PAUL R.
Grado:

None. Everything was excellent including all the staff at the Desoto, Tx location. They were all wonderful!!!

jerry J.
Grado:

Nothing happy with service

Susana R.
Grado:

El cliente no dejó un comentario.

Alton W.
Grado:

El cliente no dejó un comentario.

jerome P.
Grado:

No improvement needed.. The workrs was very pilot as i pulled in he was their pointing where to drive truck for final check in drop off..

Corey G. | First Impressions |
Grado:

The manager Kevin Clayton provided excellent customer service during my truck and storage rental!

Reginald C.
Grado:

Excellent service!!

Brian G.
Grado:

The guy I worked with was great!

Barbara W.
Grado:

El cliente no dejó un comentario.

Barry A.
Grado:

El cliente no dejó un comentario.

Shelley G.
Grado:

The only thing that went wrong was my charges. I was given a discount for a trailer since the one I had booked was no in stock. I was give an enclosed trailer for $20 for the day, which that charge was fine. Once I returned the trailer I was charged another $10 charge separate. I have no idea why as I returned the trailer cleaned out. I was very willing to recommend this location to others, but after the extra mystery charge, I will now think twice.

Amanda H.
Grado:

El cliente no dejó un comentario.

Manuel R.
Grado:

Everything was great, great customer service by Angel. The gentleman was very friendly also.

Holly M.
Grado:

Have all supplies loaded and ready

David C.
Grado:

Nothing

LARRY D. | Overall Experience |
Grado:

every thing went find

Lathecia B.
Grado:

El cliente no dejó un comentario.

Laurie L.
Grado:

Know how to do a rental drop off at another location

harlan B.
Grado:

Your new worker Hunter was helpful and understanding. Your manager Kevin was laxadIcle and uncaring. His attitude was poor. He did not care that he did not have the correct supplies for me to have a good conclusion. I had to go to two Walmart’s and came back to his “Ho Hum” attitude. It cost me an entire hour. I am still not a happy camper. I would not recommend The DeSoto U Haul!!!

Myron J.
Grado:

Excellent service

Santana W.
Grado:

The Manager/Owner was very helpful and friendly. He made the process easy and simple, even allowed me to look at the van before renting since it was all that was in stock. He did offer to find me what I originally wanted but nothing was in stock nearby. Thanks for the curiosity and professional service!

Carlotta M.
Grado:

El cliente no dejó un comentario.

charles B.
Grado:

Stop charging people by the mile. I can understand if your vehicle has air brakes and a driver for .79 cents a mile. You are ripping people off with how y’all charge by the mile and no driver.

Jeffrey C.
Grado:

El cliente no dejó un comentario.

James F.
Grado:

Not charge for trailers to be returned after we pay to rent its bullshit

Eddie W.
Grado:

El cliente no dejó un comentario.

Efraim M.
Grado:

Thanks!

Earl M.
Grado:

El cliente no dejó un comentario.

Latrisa R.
Grado:

El cliente no dejó un comentario.

Don L.
Grado:

El cliente no dejó un comentario.

Ezekiel W.
Grado:

everything went well.

Shenedra W.
Grado:

Great from start to finish easy in and out

William C.
Grado:

Friendly staff

Kourtney M. | Overall Experience |
Grado:

Mice butchered my items.

Leonard B.
Grado:

Very good service very good manager and very good employees

Pamela F.
Grado:

Kevin Clayton (GM) was absolutely the best. He offered me another truck to move my stuff. He was very professional and friendly. I really appreciated his patience and his offer to help. Kevin and all of his staff are absolutely the best.

EDDIE O.
Grado:

Just Wonderful the staff was very professional.

Thomas D.
Grado:

El cliente no dejó un comentario.

Mark S.
Grado:

El cliente no dejó un comentario.

david C.
Grado:

El cliente no dejó un comentario.

Stephanie D. | First Impressions |
Grado:

I talked with angel and she was so nice, professional and very knowledgeable with all the questions i had. I will definitely be a returning customer. Couldn’t ask for better customer service!!

Lekiesha W.
Grado:

Angel was excellent at servicing me for my needs of a storage unit. She deserves the best award she can receive and much more!! Excellent customer service skills.

Brad C.
Grado:

Like the option of being able to drop off after hours simply by using phone and taking pictures.

delphine L.
Grado:

El cliente no dejó un comentario.

Theresa G.
Grado:

Awesome

Darrell P.
Grado:

El cliente no dejó un comentario.

Michelle j. | Overall Experience |
Grado:

Kevin and staff are great

Daniel P. | First Impressions |
Grado:

AWESOME

CHERYL B. | Overall Experience |
Grado:

The Manager was extremely nice and helpful.

Michael H. | Overall Experience |
Grado:

Kevin The general manager wad OUTSTANDING! VERY PROFESSIONAL! VERY FRIENDLY! Went above and beyond to ensure I was taken care of! Will always rent from this facility!

Adrea M. | Overall Experience |
Grado:

I showed up yesterday to the location and found out that someone had taken the unit that I had reserved, put their things in it and locked it. No one knows who the person is, who allowed them to do

LAKENYA S. | Overall Experience |
Grado:

It was a pleasure having my things stored there. Kevin went above and beyond to help my family and I. I did have an issue with rats towards the end of my stay. There was a dead mice inside my storage.

Tonia W. | First Impressions |
Grado:

Kevin Clayton is the BEST. Very good customer service skills.

Sue S. | Overall Experience |
Grado:

Staff were friendly and accomodating. Kevin Clayton the manager was very helpful and made my experience very stressfree. Thank you !

tammi w. | First Impressions |
Grado:

Very Professional

Shereka B. | First Impressions |
Grado:

The manager at this facility was awesome!!! I wanted to shop around but he made believe this was “ the best” deal. He was so professional and a great salesman! Loved the experience!

Yaritza P. | Overall Experience |
Grado:

Thanks for service

Carmela L. | Overall Experience |
Grado:

I specifically recommend DESOTO, TX Uhaul. Friendly and helpful staff.

Wednesday A. | Overall Experience |
Grado:

Kevin is great I always rent from his location

paulette s. | First Impressions |
Grado:

Excellent customer services

Nina S. | Overall Experience |
Grado:

Was not notified about the rodent problem, so when I went to go empty my storage unit rat poop was everywhere.

David M. | First Impressions |
Grado:

It was very good the facility was nice the management good everybody and I would represent I will represent people I know to that facility today is excellent they did excellent me excellent condition.

Kerry D. | Overall Experience |
Grado:

This was a great place with great staff.

BETTY J. | Overall Experience |
Grado:

After having our items stored for many years the previous Mangers did a trouble job keeping rodents out of our unit.

sharon p. | Overall Experience |
Grado:

When I needed them the most they were there. Truly appreciate that and A Special thanks to Ms. Sara Coleman, from my heart you are appreciated.

erica w. | Overall Experience |
Grado:

They were always kind and helpful. Times got tough and they were understanding and worked with me. I never thought I would meet such kind people at a business. Uhaul in desoto is the best!

RODNEY B. | Overall Experience |
Grado:

Staff was great, but my unit had problems getting in and out of.

ambrosia a. | First Impressions |
Grado:

Came in a little before closing and the treated me like the time didn’t matter. Didn’t rush me in any kind of way. I will recommend and return for more services when needed!

Vern r. | Overall Experience |
Grado:

God bless you. Your guys were awesome.

Tarsha W. | Overall Experience |
Grado:

Great Staff!

Hope W. | Overall Experience |
Grado:

Thank you very much for your help!

Amanda M. | Overall Experience |
Grado:

Great costumer service!!!

Natassia G. | Reservación |
Grado:

Good customer service and manager was very helpful

Latrece R. | Reservación |
Grado:

I like the fact that you have security cameras, however the entry to the units is ridiculous for and car or truck to pass through. I scraped the bottom of my car moving to the side for another car.

steven z. | Overall Experience |
Grado:

Already said it all

betty w. | Reservación |
Grado:

I was really pleased with the service I received. It’s a family friendly atmosphere.

becky p. | Overall Experience |
Grado:

Staff was very helpful. Facility is convenient to where we moved.

dwalla j. | Overall Experience |
Grado:

Late fees after 2 days a bit much will NEVER

Olene K. | Overall Experience |
Grado:

Kevin was friendly and very helpful i would rate his sevice excellent ...their was a female their who seemed to be confused and very unfriendly ..an older gentleman who was very helpful and friendly.

No reviews have been submitted for this location.

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