Thank you allowing us to store our things there itcwas safe and customer friendly
DONTE F | Overall ExperienceSelf Storage Units in Dayton, OH, 45406
U-Haul Moving & Storage en Harrison Township
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U-Haul Moving & Storage of Dayton
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This entire team was amazing. I am grateful to have rented here. The team is very diverse in backgrounds and strength and all worked really well together for my several requests, while maintaining professionalism and effective communication. Jeff’s management and interpersonal skills are reflected through his team. I was surprised to meet Daniel unexpectedly as he was present one of the days I visited while helping support the team there that is already very busy. He was very friendly and informative. I was able to book my one way truck without having to call back with concerns. I also really enjoyed working with Ms. Breann, Ms. Belinda, and Jennifer. They assisted me with getting into my storage even after I lost my keys. Their recommendations and access they gave me to the building was top tier. Had I not been relocating, I would be interested in a job here. Keep up the great work guys!
Shawntell M | Overall ExperienceUnfortunately, I purchased my unit online. I was told it was 24 hour access upon purchase but I couldn’t access the unit until the next day! When I went the next day it denied my access then once inside, the alarm went off on me once I opened the unit door. Then, to top it off, there was no lock inside and I had to drive to another location to pick one up myself instead of someone bringing it up me! I hope this will help improve the issues I experienced. I feel as though I deserve some sort of compensation for my inconvenience but I know that won’t happen
Latoya H | Online Move InHad mouse poop on my furniture and totes, couldn't bring my furniture into my new house because of roaches in my unit
evelyn w | Overall ExperienceThe lights could stay on a little longer when going into your unit and putting away your items. Thank you!
Mary J | Overall ExperienceMy only problem my storage unit had MICE in there.Messed up two pair of shoes.Mice poo all in my stuff.
Monica T | Overall ExperienceVery good service
ZELDA G | First ImpressionsExtremely expensive for the size space you get. Alarm is always going off even after I disarmed it so I could move my stuff in and out. I moved out early and I never received my prorated refund.
RICKY T | Overall ExperienceThanks for everything you’ve helped me with
Kenneth K | Overall ExperienceI went to go get my property out of storage and all my belongings was ruined with rat urine and rat feces. I have called the manger numerous of times and left messages about my property and he NEVER called me back. I WOULD NEVER RECOMMEND UHAUL TO NOBODY.
Dayana L | Overall ExperienceThe website says 24hr access but that’s a lie, no where does it state you have to first pay to have 24hr access to YOUR belongings but you also have to have the GM assign it. So in my case, the place closed at 10pm leaving me with 2 car fulls of my belongings. I think it is absolutely absurd that a person, who pays for storage, has limited access to their belongings!
Erica O | Online Move InThe location was not the greatest. i initiated the use of the storage unit before the opening of the unit in Trotwood,OH which was more convient to me . I've moved my items to Trotwood OH which works better.
Valerie N | Overall ExperienceVery courteous and polite! Well rounded team and I appreciate their support
Mike C | First ImpressionsAccess into the facility is very complicated and frustrating
Trina A | Overall ExperienceI am very displeased with this U-Haul location the representative who was working on January 18 around 7pm, should be fired immediately. The store clear who helped me out on 01/19 should be promoted. Never have I been so embarrassed in my life. I’m ready to file a complaint with the BBB and Yelp.
lieko b | Overall Experience