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Raymundo R. | Overall ExperienceSelf Storage Units in Covina, CA, 91722
U-Haul Moving & Storage of Covina
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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We use to be able to access our units until midnight. Now we are not allowed past ten. Some of us don't get home til late and we don't have access to our unit. If they allowed us that access to our unit it make a difference in our lives thanks
Carla Christiann S. | First ImpressionsStaff does not make sure you understand that the sliding doors close at 7pm, so that if you are moving large items you can be mindful.
Eon W. | First ImpressionsEasy access
Lisa C. | First ImpressionsGreat service and great off hauling at the Azusa location. Super happy
Jose G. | First ImpressionsThe employees are very informative
Arthur D. | First ImpressionsThe entire crew offers top notch service. Over the years I've rented a storage unit there, they have always been extremely courteous, knowledgeable, and helpful whether renting a truck or regarding the storage unit, or even walking me through the check-in check out process to get in the building because I forget every year or so when I'm back in town! Thank you for everything. Cheers Erik
Erik H. | Overall ExperienceStaff very friendly and VERY, VERY CLEAN!!!
Teresa P. | First ImpressionsEveryone was helpful , friendly , and knowledgeable! Great experience
lisa c. | First ImpressionsInes was so professional ,kind , knowledgable and great customer service.!! Thank you , P.C
PATRICIA C. | First ImpressionsIt was not clear on how we could access the building. We had trouble with our access code. Then, it was very difficult (and it is still very difficult) to open our storage unit. The part where the lock goes does not slide very easily at all! It’s way too hard to get in and out of our unit.
Jessica J. | Online Move InGreat service and helpful
Raymundo R. | First ImpressionsWill go here for all my storage needs
Charles Fearn T. | Overall ExperienceThe employee who checked me out was extremely rude and crass. Lack of customer service and slow in processing. All nib had to do was sign a paper and leave. Itv took him over 45 minutes to help me. He also threatened to bill me if I did not wait even after his coworker validated the cleaning of the unit I rented. He was awful... and disrespectful.
Michelle L. | Overall ExperienceExtremely helpful!! Thanks
Carl Bruce C. | Overall ExperienceGreat experience for the few months I was there. Grateful for the friendly staff.
Oscar A. | Overall ExperienceThe reason I could not follow through with move in is due to a conflict with one of the account holders. I do not know the persons name. A man that was with the woman moving things out misunderstood my friend and my actions. I was showing my friend binoculars and apparently the man thought we were taking pictures of him. He made rude threatening sexually expressive gestures that are inappropriate and appeared to want to start a fight. We tried to explain his mis perception but he drove off in the uhaul truck. In order to avoid future conflict, I immediately approached the office to cancel the order and never even entered the storage area doors. The agent kindly allowed me to cancel and I had explained the situation. I have two disabilities and decided to take the "higher road" to avoid conflict with other customers. I had even sensed something about that man that made me uneasy before the conflict. As if I could see his auro as a potentially violent probably personality disorder type person. I have assets and am very known in my community and decided to leave the situation. My helper that day was upset and stated that he would stand up to the man who threatened us. I was very sickening and disappointing. In a way it was a form of harassment. It happened so fast I didnt realize the depth of how it could have come down.
JAMES M. | Overall Experience