A bit more transparency on pricing would keep the experience at a higher level. I can only speak to my personal experience, but I can't imagine that it is unique. The rental fee is $29 and a certain amount, $0.89/ mile, over so many miles, 100. So the man says "we should take the commercial rate instead" because it would only be $0.39/mile over the 100. Here it comes, that rental fee is $89. This is the old bait and switch, not an unreasonable sales process, just disappointing. Most people are gonna end up falling into the commercial trip range, just offer that and downsize them if they're only using it for a short trip. This would give a better overall experience for more people, most of the time. Uhaul, if you're intrested, I'll be happy to teach you this process.JOSHUA W.
Moving Truck Rental in Covina, CA at U-Haul Moving & Storage of Covina
Covina, CA 91722
(Btwn Covina & Cypress)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Covina, CA 91722
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I used your online option and I must say it was a little tricky cause I was in a hurry and would miss-text something's but overall it was great!!! Very convenient and easy to use!Ana C.
The representative and I had a miscommunication and I was charged an extra day. Even after explaining myself so help was given.ARMANDO O.
Great customer service. Easy late check in- thank youRobin B.
Double-check their reservation's drop-off location. Don't switch their drop-off location to a place 20-30 miles away without telling me and then try to charge me $200 later for â€œnot dropping it offâ€. Fucking ridiculous. Horrible Experience. I can't wait to tell corporate about this :)ALLAN C.
Thank youSHEREE A.
Alejandro was great!GARY V.
Thank you everyone at Uhaul in Covina, CA you took away a lot of stress in my moving plans. Excellent Customer ServicesSHEREE A.
Everyone was really friendly!Jerimie G.
I will recommend this location to any other customer. The service was great, the people are very nice and helpful.JEROME H.
Having to give out a second persons phone number and then you guys calling them to make sure they will be a contact is the most disgusting and horrible thing that you can do a to a person. You are putting people in places that they don't need to be in. You have a credit on file and the ID of the renter. Horrible.KOWSIGAN M.
Incredibly slow service. Truck was in poor shape. Worst Uhaul I've used in California in recent years.Donald Patrick M.
A little faster service would be great but consider the restrictions still lingering I have no complaintsEdward L.
Everything was well organized and all employees were nice and friendly.JAIME D.
Van could have been cleaner inside and out. Windshield in particular was dirty and not great to see out ofâ€¦KERRY S.
nothing - went exactly as expected Alejandro was as good as it gets.WARD L.
Clean. Friendly and helpful staff!Michael P.
Nothing specific to this location but just in general...Please ensure all of your systems are up to date so there is not another hour and a half computer delay; we are renting moving vans so you obviously know our day is booked and mapped out already. Therefore, a delay throws everything off. Also, I believe that Uhaul can speed up some of its processes, systems and maybe better team training overall. It should not have taken them more than 5-8 min to deal with a customer who already has a reservation with ID and card ready to go.DEJONAE C.
Customer did not leave a comment.Rose Lou S.
Now I feel really bad about what happened today about the U-Haul truck in about what happened to my apartmentREGINA H.
I used the mobile phone pickup/dropoff service but was very disappointed at the user experience. The site didn't have a clearly labeled area for scanning the barcode (I'm not sure why that is even necessary). There was a QR code and a UPC code in two different posters and neither of them was recognized by the app. I dropped the keys off and took lots of pictures before leaving the truck. I then called uhaul the next morning and waited for 40+min before speaking to someone who was able to confirm my truck was received. I tried doing this on the mobile site but it didn't recognize that I had completed my order. Please do better.CHRISTIAN B.
Next timeJun H.
Easy, start to finishRory P.
Keep up the good work!ANDREW V.
More training to the employees about trailer measurements. The check-in attendant said the 4' x 7' Utility Trailer bed width has the same bed width as the 5' x 9' Trailer w/ Ramp. He was wrong! The latter is wider.Reynaldo G.