The key card to access the facility never worked but thankfully I always came during open hours to have someone unlock the door for me. The staff was very helpful and the place was clean and temperature controlled! I would use it again.

Excellent customer service... Thank you Sergio!

Sergio is always professional and treats customers with great respect! He deserves 10 star....

I did not mean to hit poor it was a mistake

If I ever need storage again I will definitely be back to this location, thanks.

I was over charge . I did drop on time problems with your app ,called customer service told me to come to store I did and got charge 20 because it was late and now I just check my account and was 150

Thank You.

Great service

Awesome place would be great if it was 24/7 access but the current times work as well!

Jeremy, the manager, runs a tight ship. Ronnie Aqil and the closing shift are professional and dedicated to making the customer happy and satisfied. The best UHaul facility in the San Gabriel Valley

Very friendly

I signed up for autopay and U-Haul made an error and did not do my autopay and charged me $30. Customer service said they’d deduct it from my next bill, they never did. The Covina manager is VERY RUDE

Thanks so much

Great staff no hassles good service

we were not given our employee discount at the time of check out for our DC from California to san Antonio

Shaun was Awesom couldn't have done it with out him so help Best ever thank you ....

Excellent staff..professional, personable and caring. Thank you Shaun Harvey!

I love the team at the Charter Oak store, they are very nice and helpful.

very well kept

I had a great experience with U-Haul of Charter Oaks. The staff was helpful and friendly and set me up quickly. They answered all my questions and I felt mostly secure storing my stuff there.

Great service 👍

Service was great. Everyone was very helpful and nice.