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Dagan K | Experiencia generalSelf Storage Units in Cottonwood, AZ, 86326
U-Haul Moving & Storage en Verde Valley
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Opiniones de clientes verificados
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Cómo funcionan los comentarios de U-HaulThe hours and accessibility listed in the uhaul site are incorrect, the hours are extremely limited, it is very difficult to gain entry to your items with such limited hours, multi step requirements just to open your y it, no key pad entry, only entry through a staff member and special key during specific hours and staff frequently being off site. I will never recommend this facility to anyone my experience was poor.
Jackie B | Experiencia generalThanks for the good work!
JASON M | Experiencia generalThe staff was great very professional and respectful.’
DIANA E | Experiencia generalJenn was great , patient and knowledgeable , knew all the answers to our questions , she was very friendly with us and we thank you !!!
Ed S | Primeras impresionesThe manager KJ was absolutely wonderful very clean units very helpful staff I would recommend them to anyone and I will be using them in the future thank you KJ
Michael & | Primeras impresionesThey always take care of me been a great experience multiple times
MICHAEL A | Experiencia generalIt was great Great customer service And clean facilities
DIANA E | Primeras impresionesFriendly staff. Don’t need the unit anymore but would use them again for sure if needed.
Michelle O | Experiencia generalI actually hated to leave but medical problems forced me to do so. I look forward to coming back when this is all over, if a space is available.
Jim M | Experiencia generalAlthough I selected vicinity, both vicinity and price-lock secured my decision to rent with your location. Also, your management is very human and relatable - comforting.
MICHELLE W | Primeras impresionesHad to upgrade storage unit on the spot and it was seamless CJ your the best
Krista B | Primeras impresionesEverything went quite smoothly. Very 😊 happy.
MATTHEW N | Primeras impresionesI can't offer anything that is unknown to ownership. Having to stop and get a key each time to access the storage unit is more than frustrating. It's a policy and a choice owners have made. I respect that. The attendant is perfectly competent and pleasant. She recognizes the pain and suffering associated with the legalese of contractual obligation. I can't believe how long the check-in process takes. U-Haul needs to simplify the form. The attendant was kind and apologetic when asking for understanding in the check-in process. But the check-in process must be simplified. The lawyers have taken over. U-Haul really needs to look at how many claims they've had versus the customer satisfaction associated with obtaining a storage unit. My guess is the balance of multiple pages of legal phrases and documents that no one reads or can read on a computer are absolutely useless. Thanks so much for the kind person attending the office. I'm confident these are wasted words but for the happiness of employees and customers is worth stating the obvious.
RICHARD J | Primeras impresionesFriendly staff makde this a pleasant experience!
MARTIN & | Experiencia general