The staff was perfect the supervisor was fat and lazy and rude and she doesn't do her job and she's a liar
Lynette R. | Overall ExperienceSelf Storage Units in Columbia, SC, 29223
U-Haul Moving & Storage en Spring Valley
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Unidades disponibles (todos los tamaños son aproximados)
Depósitos de almacenamiento
Ubicadas en el exterior, las unidades de almacenamiento con acceso en vehículo brindan comodidad a los clientes. Al igual que un garaje en casa, puedes ir con un vehículo en cualquier momento durante las horas de acceso para cargar y descargar rápidamente tus pertenencias.
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CA02, 5x10.png)
Pequeño | 5 ft x 10 ft x 8 ft
Acceso en vehículo, 1.° piso, al nivel del exterior, sin control de temperatura
Casa de 1-2 dormitorios (hasta 1,200 ft²)- Tarifa:
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$84.95
Por mes
Cerrojo gratis con
Alquilar ahora
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CA03, 10x10.png)
Medio | 10 ft x 10 ft x 8 ft
Acceso en vehículo, 1.° piso, al nivel del exterior, sin control de temperatura
Casa de 2-3 dormitorios (1,200-1,600 ft²)- Tarifa:
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$114.95
Por mes
Cerrojo gratis con
Alquilar ahora -
CA04, 10x15.png)
Medio | 10 ft x 15 ft x 8 ft
Acceso en vehículo, 1.° piso, al nivel del exterior, sin control de temperatura
Casa de 2-3 dormitorios (1,600-2,000 ft²)- Tarifa:
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$149.95
Por mes
Cerrojo gratis con
Alquilar ahora
Contenedores U-Box® para mudanza y almacenamiento
Nosotros te entregamos contenedores U-Box, tú los empacas y nosotros los almacenamos en nuestro depósito seguro. ¡Cárgalos a tu propio ritmo! Simplemente llámanos cuando desees que recojamos o entreguemos tus contenedores U-Box.
¿Qué es Múdate/Alquila ahora en línea?
Otros servicios de U-Haul
Comentarios de clientes de almacenamiento
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- 4.0 es la calificación promedio de clientes
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Rates a little steep and I was unable to use my discount at this location. Also double charging late fees is a bit extreme .
Rebecca B. | Overall ExperienceMy reservation for the trailer got cancelled in Monroe, GA. My reservation for storage was cancelled in Columbia, SC. Finally, even after the U-Haul employee walked with me to confirm the unit was empty my contract never got cancelled causing my bank account to overdraft. To sum it up in one word... INCOMPETENCE
Thomas D. | Overall ExperienceAfter making reservations I had to go to another store to pick up the truck. I also had to switch storage rooms due to leaking ceiling.
'Renee F. | First ImpressionsThe staff at this U-Haul place was remarkable.
Thomas D. | First ImpressionsIt was always an issue with them
ebony h. | Overall ExperienceI was never given access to my storage unit ever!!! The key was never at the facility and promises to contact me when my key would be available over happened. I had my unit from 2012 and was told I had until March 3rd to pay I came on March 2nd and all my Belongings were sold the day before. I was treated poorly by the manger and shut down. Then a general facilitated letter was placed as the one sent and it was not the same one I got also it was verified in a phone call that o had unto 3/3/22. Also in person on the 3/2/22 the days were counted and I had until 3/3/22. I'm very unhappy and disappointed that a long term tenant would be treated this way. I'll never use nor recommend this company. Prior to this incident there was another big problem with management. I'm devastated. And had to be hospitalized due to the upset and mistreatment of not having access to my unit and not being given an opportunity to make my payment on 3/2/22.
MAUREEN M. | Overall ExperienceThe staff here is very friendly
vancleff m. | First ImpressionsIt took 3 tries to get a useable storage unit. Either the insulation was falling down of the door latches were malfunctioning. It took 45 plus minutes to drop off the trailer due to being understaffed.
Richard N. | First ImpressionsExcellent customer service
Michael T. | First ImpressionsI received a free month email offer after renting a truck. I went online to reserve a unit at one location, entered my code for the free month at checkout BUT DID NOT COMPLETE THE CHECKOUT. I decided I wanted to use a different location, but when I got to checkout and tried my code, it was rejected. So I called customer service. At first the guy acted like he didn't believe I had a free month, asking who sent me the email etc. Finally he took my information to reserve a unit at the location I chose. When I got to the location, the woman saw the reservation but said they didn't have any units available of the size that I had selected on the reservation. I had chosen the largest unit, but she said all they had was a couple of the second largest and several of the ones below that. So I chose the second largest. She got to where she would complete the transaction and it still denied my free month code. She ended up working around it, and gave me the card for the gate. The receipt had zero information on it, which confused her as to why, but she hand wrote everything in. When I got to the gate, the card did not work. So I returned to the office. When she looked up my account, it did not show I had rented a unit. So she tried to do it again, this time her system said there were no units of that size available. So fine, I accepted an even smaller unit. Apparently she was new, and the ENTIRE TIME the more seasoned employee was at the station next to her but never offered any assistance. After about 10 minutes of her trying to figure out my reservation issue, he finally offered up the idea that she should just treat me as a walk-in customer. So that worked. But then at checkout my free month code still didn't work. Again, she fumbles around until she finally asked him and he said to just give me the month without the code because he always has issues with the codes. After that, all worked out fine. A process which should've taken 5-10 minutes ended up taking over an hour of my time. 1)Your website system should not be completely voiding the free month offer codes if the transactions are not completed. 2)your new employees need better training. 3)your existing employees should not ignore a new employee who is obviously struggling. And might I mention, the customer behind me in line had the EXACT SAME ISSUE with a free month code.
Cynthia B. | Overall Experience