Everything worked out great and I got moved in.
Douglas J | ReservationColorado Springs Self Storage North
330 Karen Ln, Colorado Springs, CO 80907(I-25 Exit 145 go East off I-25)
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- 4.0 Average Customer Rating
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Everything worked out great and I got moved in.
Douglas J | ReservationGreat customer service!
TAMARA S | ReservationFound the help at storage to be a great help.
ROY J | ReservationEverything was awesome! Michelle was extremely helpful and courteous. She escorted me to the unit and gave me relevant information about the facility. Absolutely will recommend to friends and family. Thanks Michelle!
Marcus M | ReservationThe "lady from Chicago" assisted me both times - check in and check out - very friendly, helpful, and courteous. This facility is easy to get to (in and out) and I recommend it everyone.
Mark D | Overall ExperienceMy items were filthy when I moved out. If they had not been wrapped, furniture would have been ruined. I expected some dirt due to items being stored however, what I found was excessive. I have used alternate storage units in the past, for tge same amount if time, and did not have 3/4 th of the dirt on items then. When completing the final sweep out, I found the seal at the bottom of the unit to be cracked which allowed for this to occur. Regular checks on the condition of the unit, to keep items free from excessive damage, obviously were not completed. I had to use my car headlights and phone flashlight for light when going to remove tge lock after clean out due to the poor lighting in the complex. I went by the office during listed business hours to find out how to close my account out, only to find a sign indicating- we are out of the office with a phone number to call for emergencies. They will not refund your money if you move out prior to tge last day of the month. There are better and also cheaper storage companies in the area who will give a refund on days not used and who do not increase their rates almost every four months as this facility has done over the past year.
Susan T | Overall ExperienceThe only problem was that a lot of dust and dirt collected in the unit. The door perhaps needs to be checked for good sealing. Otherwise, all went well with the 3 units we rented over the past 7 years.
BILL B | Overall ExperiencePrice went from $55/month to $85/month for outdoor 20foot trailer, too much increase
Landmark A | Overall ExperienceI enjoyed the years that I had my belongings in self storage. My belongings were safe and secure despite the inclement weather that Colorado Springs brings. The staff is amazing and were always available to me to help and very supportive. I would highly recommend this storage facility!
michelle p | Overall ExperienceEverything from start to finish went smoothly at this facility. Thank you.
amalya c | Overall Experiencesomeone broke into our boat and took EVERYTHING and storage did nothing about it. They said park it at your own risk
SUE B | Overall ExperienceGreat people!
ROBERTA W | Overall ExperienceI have had different units at this location for more than 20 years. Unfortunately you keep raising the rent. There is no power, no lights in the units and limited access times. I found a much better deal with lights and power and gated 24 hour access.
KEN C | Overall ExperienceI really appreciated the support of the staff in renting our unit. Our move out was last minute and I had to complete the reservation and contract from out of town and the staff was very helpful and made moving in easy.
Kerriann H | Overall ExperienceGreat People and Great Service!
Brandon F | Overall ExperienceEasy access to location. Staff was always friendly and accommodating. Improved security several years ago.
CHARLES M | Overall ExperienceEverything including the low prices was a great service to me. Very professional!
david m | Overall ExperienceThe security of the facilities was what I expected and I felt safe storing my items there. However, I do have one major complaint. Your facility is next door to a pet cremation. The levels of ash I found inside my unit, completely covering my belongings was horrible and sad. Everything in the unit needed to be cleaned and somethings were ruined. I would have loved to be warned about this issue because it is preventable. You could have told me (or any costumer) that pet ashes entering units is a common issue and then I (and other costumers) can take measures to prevent this issue. For example by covering cracks in the door.
morgann f | Overall Experience