The 8x10 unit with unlimited access was exactly what I needed to bridge the time gap between my expired lease on rented house and the construction completion of my new home.

Not enough room to comment

Checking in at the Gilbert Ave location and getting a storage unit (for free no less) was seamless. Lisa who assisted me is a gem! She was professional, funny, and just a delight to work with. Thank you again.

Jasmine and Dorothy are great workers

The only problem I had was the inconvenience of moving the ladder to get to my unit.

Sebastian was very nice and helpful. Thanks to him I learned gow to operate the elevator. Nice guy

I was not notified about the terms of the one month of free storage. There must be more transparency about this policy such as when the cancellation must be submitted to prevent a charge for the subsequent month of storage.

Lisa was so helpful. She really knows her stuff and explained things so well. Love her!!!!

We had a space that was unlit so hard to see inside. Used for three months and when we moved out, our stuff had mouse poop all over it.

Everyone was friendly and helpful but the experince was not as easy as renting the truck. We were assigned a unit and then moved the truck. We waited one hour for our turn at the elevator. The first unit we were assigned was to small so we had to switch units. This was our mistake due to ignorance of what we really needed. The staff was very accomdating. The next unit required a different elevator. There was no wait this time but it was not on the ground floor so the staff had to come out and lower it. They were were happy to do that for us. The unit we were assigned was already rented so we had to go back and get another unit. Once again, the staff was pleasnt andaccomodating. The third unit was available, dry and clean. So it worked out in the end. However what we thought would be a 30 minute unload and store turned into a 3 hour comedy of errors. The elevators were the biggest hassel. Through it the staff was very pleasant and helpful.

Lisa was great she helped us out so much

When Lisa took over as manager things changed for the positive. She's a gem. also kudos to Daman (sp) who helped so much on the move out.

When I originally rented my storage suit I reserved a truck and storage unit. Truck rental went smoothly until I showed up to my storage unit a half hr before close to get my things set up and was turned away because “I have to be there 45 minutes ahead” even though the website says after hrs access. I then was charged an extra day rental and extra miles for my truck. I started a dispute and was never contacted back, every time I called in the person I needed to speak to was “out of town”. Not happy with my service received.