This gets a 3/5 because the people at this location are very nice. I rented 2 furniture dollys, but they weren't in the van. I still got charged for them. I also asked to do the text pickup, and the lock was not in the box. I had to go inside and wait in line, which cut into my time to use the van.Taylor B.
Trailer Rental & Towing in Cincinnati, OH at U-Haul Moving & Storage of Walnut Hills
Cincinnati, OH 45206
(S Of Mcmillan St)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Cambio de propano
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Cincinnati, OH 45206
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Physical location is limited in space and congested, which cannot be helped. But better signage on Gilbert Ave. directing customers to the office and customer parking would be helpful. Customer service was excellent; cudos to manager Lisa.STOCKTON W.
Great crew and customer service keep up the good workRODIE A.
easy check in and very easy check outGregg S.
Great service. I called when I got to Cincinnati. The UHaul rep met me in the lot and he took care of the rest. Quick, friendly service.Mark B.
Prices online (reservation pricing) where wrong , reservation location was so incorrect, unacceptable it put me in an impossible situation where given the wasted time I was forced into paying the NEW high rental cost.IAN N.
Staff was very helpful and made sure everything was in place so I could get in and out without any priblems. Thank you.....LESTER J.
Great customer service keep it up. Thank YouCHRISTINE S.
Brand new van-clean a great service - check in and check out.BARRY G.
The person checking me in complained constantly about having to leave but "was staying to help me." He couldn't find my order and the chip reader wasn't working so he had to redo my order and enter my card in manually, all while constantly complaining that he had to leave. He told me only that my storage unit was "across the street." When we got there the freight elevator into the seemingly abandoned building they call a storage facility wasn't working. No one was there to assist us. When we went back to the office for help no one cared or was willing to help. Eventually they begrudgingly helped us. After an hour of employees coming and going, haphazardly hitting one button and claiming it "should work now," we finally got it to work by holding down the sliding door. I had to pay double for the movers, who themselves had to cancel another job. Worst experience with U-Haul I've ever had. I cannot comfortably recommend this U-Haul location to anyone for any reason at all.WILLIAM M.
Self drop off.Emily S.
This is probably not possible, but would be nice to have a 24 cancellation penalty that is something less that the full cost of the move. As it turned out, I only needed the movers for one dresser.Scott H.
Extremely unprofessional group. I was overcharged and was told management would reach out to me and process a partial refund and I was never contacted. They doubled my estimate and could not explain why. I will never do business with Uhaul again.Vincent P.
Lisa and her crew did a remarkable job.. I have used a number of dealers in the past but this was by far our most enjoyable one ever!! Well done indeed...ROBERT B.
Wonderful people to work with At the Walnut Hills location on Gilbert AvenueANGELIQUE P.
Everything went so smoothly. Vehicle was clean and ready to go, and staff were friendly. Lisa Jones especially was awesome in getting us set up and checked in.DAVID O.
I rented 3 furniture dolley. They told me that they have them, but when I arrive I need to purchase because they didn't have to rent.Daniel P.
Great experience overall! I had a terrible experience last time I used UHaul in Columbus and this time everything was great. Only annoying thing was our truck had a dolly and bag that was not removable (if you removed it you had to pay) and was inconvenient for loading things on to the truck at times and took up some of our space. I understand this is an additional way to make money for customers that decide to use it, but when a customer states they do not want it 3 different times and then the equipment is tied to the truck and not removable it adds frustration to the whole moving experience that is already frustrating at times.Andrea C.
Again, Nothing to change it was also an excellent experienceDenise F.
Excellent service, very professional and courteous staff. highly recommended!IVAN I.
Communicate better between staffTYRA P.
One staff person walked right by me without a mask on indoors. Other than that, staff was super-friendly, equipment was brand-new.Robert B.
Very friendly staff.TAO X.
The first truck we were getting smelled of sewer water and had a low tire pressure that could not be fixed by the staff. The staff was very friendly and immediately upgraded me to a larger and clean truck for no extra charge. I could not be happier how they handled it. Their show room was clean and bright as well.KEVIN R.
Founded the self checkout hard to do as a senior citizenREBECCA R.