I love this facility! The Mgr Jessica is super awesome. I was pleased with my experience.
Arlene N | First ImpressionsSelf Storage Units in Calumet City, IL, 60409
U-Haul Moving & Storage en River Oaks
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My storage unit was good. However, when I removed my belongings there was mice droppings in my couches.
marla w | Overall ExperienceThe woman who worked behind the counter when I closed my unit was absolutely amazing and such a joy to see people care about their job. Thank you so much!!!
Patricia G | Overall ExperienceJennifer was wonderful to us on our business with u haul thanks
Ronnie J | Overall ExperienceI feel as though there could have been better management and communications. I was constantly billed for a unit that I was vacated. Had vacated in June had let everyone know that the unit was empty and somehow or other. There was a lock on it. It is not my lock And I kept getting these letters and these bills which I dispute all. So , I just feel like I won’t use your storage area again.
SUZANN A | Overall ExperienceEasy transactions. Plus nice & clean units.
MOENISHA B | First ImpressionsJessica was amazing! Always helpful and very great service.
AISHA S | First ImpressionsWorst store associate Very unprofessional
kyana C | Overall ExperienceThe manager is amazing and I will keep on coming back and refer people to this facility because of her professionalism and she goes above for her customers!!
Stacy D | First ImpressionsThe customer service was excellent she made me feel like she been knowing me for everything it made me feel comfortable great experience.
melvin s | Overall ExperienceOnly issue is one door to the other side of the facility stayed broken and that was on the side where my unit was.
Marissa T | Overall ExperienceJessica and staff are the best
LATONYA P | Overall ExperienceThis storage place I would not tell anyone about it! The manager there find ways to make money off of people! #1 I paid $50 for my lock being cut! Because she said housekeeping found my storage unit lock was in the wrong hole! But it was secured and locked! How housekeeping see that and my unit is one up in the air tight, not on the lower level! Then she want to put a lien on my storage for 40 some dollars for insurance I never had! And tell me my rent was late and I had to show her I had a receipt and my account was on Automatic payment! This lady kept trying to get money out of me for nothing! This the worst situation I ever had! I work all the way in Wisconsin and had to keep running back to Illinois to try and save my things! I move out! She try running a scam on the customers! I appreciate you thank you!
Dinah C | Overall Experience