The storage area was clean, the restroom did not get cleaned after my first visit to load the unit, granted it was not horrible but the trash was still overflowing
STEVEN M. | Overall ExperienceSelf Storage Units in Beaver Falls, PA, 15010
U-Haul Moving & Storage of Chippewa
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Maverick was very kind and explained everything exceptionally.
GENNIFER D. | First ImpressionsMaintenance almost every month. The garage doors were constantly blocked off, the sliding door was constantly blocked off because of maintenance. Do better.
MICHAEL F. | Overall ExperienceKelly was super friendly from the moment I walked in the door. She was very personable, not with just me, but also the customer ahead of me. She made the process very simple and explained everything very well. She was incredibly kind to a stranger when I just needed kindness that day. Who knew renting a storage unit could be an emotional moment. She's a quality human being and I was lucky to have crossed paths with her in that day. Thank you Kelly!
DALE B. | First ImpressionsThe staff was very helpful, showing me how things work and where the nearest entrance and exit to use also how the key pad works.
Michael T. | First ImpressionsI reserved a 10x10 unit online. The instructions when arriving could definitely be a little more clear. But besides that fact. When I arrived I found I was given 2 5x10 units not one 10x10. I saw a worker in the hall I asked about my situation they said they consider it the same because it's the same square footage. Which I understand. But I had several large awkward items that required a 10x10. She told me to go to the office. I go to the office and explain that I need a 10x10 and the woman behind the desk couldn't have had more attitude. She explained that my units were side by side I said that wasn't even the case they were around the corner from one another and she began arguing what unit numbers I was given. I then showed her on my phone that she was incorrect but she still insisted she was right even though I went to the units and found my tags. It turns out a 10x10 was readily avaliable so why I I not just given what I reserved in the first place? Not only that but when checking out it makes no mention that you may be substituted with two 5x10 units instead of one 10x10 and it doesn't ask if that is acceptable. That needs to be corrected. And the employees need a little more training in customer service. If I wasn't in a pinch I would absolutely left and stored my belongings elsewhere.
Lucas L. | Online Move InEmployee was extremely nice
STEFANIE D. | First Impressions