The manager Trevante was excellent. There was a problem with my 7 to 4 pin adapter which he diagnosed. He sold me a new one and problem solved. Very professional and courteous as well. Kudos!!Jeffrey B.
Moving Truck Rental in Ypsilanti, MI at U-Haul Moving & Storage of Ypsilanti
Ypsilanti, MI 48197
(Mi E Of Us 23)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Ypsilanti, MI 48197
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Windsheild wipers were bald. i had to turn around to have them replaced and then the tech bent the middle to the new blade and said oh i will be fine.April W.
On not have the light out in the truck were they can drive it at night an to get it back early then the time it was gone back as well it should have been more money back if all of that was gone on.CURTIS MAE W.
Even though they were swamped when I got there with employees, the two workers did well in being efficient and organizing us all properly. I think his name was Tre, he was great. -DrewANDREW LORENZ H.
lube up all moving part. anytime we rent a U-haul we have to lube up all the ratchets. (tie downs)STUART ALAN K.
I rent from you folks twice a year, and give you the same complaints and nothing happens so why bother accept to tell you that your survey is a waste of time. This is my last one, thank you.JAMES MARTIN C.
Due to extended hold times, it was virtually impossible to connect with a person on the phone to confirm anything prior to arriving, for 2 days. My rented truck was not located where the app nor the Clerk said it was in the parking lot. When I arrived, there was confusion on what I understood and what the clerk stated for my reservation. 24 hrs vs 4 hrs. She was unapologetic and condescending. The customer service from this experience was subpar, lacking empathy and the fundamental concern of guest loyalty, satisfaction and customer appreciation. â€œPeople will forget what you said, people will forget what you did, but, people will never forget how you made them feel.â€ Dr. Maya Angelou I feel like I should have used a different company and will next time! Don't piss on me and tell me it's raining! Make today Great!Larry W.
Odometer & gas was off by alot. Staff addressed it when I showed it to them. It was busy, all good.JOSEPH ALFRED L.
The store manager when i checked in and out was super professional, very helpful and seemingly a nice gentleman. I believe his name may have been Tre. Anyway, great experience leasing my equipment yesterday. No muss, no fuss!David D.
Signed up online and didn't want the extra insurance. Went inside to pick up the uhaul and they ended up charging me another $15 for the insurance I didn't want.JOSHUA ADAM L.
Keep up the good work.PRAKASH C.
Everyone I meet were very helpful professional and efficient. The tool op door on the trailer was jammed on the left.VINCENT ALAN Z.
Stop refusing to serve customers that choose to not wear a mask. These policies are simply ridiculous and unnecessary.Timothy A.
Please Tell someone they could get taxed 20 dollars for dropping in the drop box... ??? Which is standard operating procedure to most customers...Instead of just leaning on your fine print. Poor management at this store only eager to rip people off. Not community friendly at all... very swindling, and poor customer service. Sad to see business run like this. This 11 mile trip which should have been seamless was embarrassing for your staff and company.MICHAEL STEPHEN S.
Excellent service. The manager does a great job. The staff were exceedingly helpful.Jay M.
Please call me to reviewKEITH CORBIN M.
I felt bad for the guy working at the counter. He was the only person at the desk and there were 20 people in line. He did really great though. He kept his cool and was polite and worked as quickly as possible. Hire that man some help!ALLISON CHRISTIN P.
Had an issue with the trailer not being available at the last minute the team at this location made it right and gave me a discount on a moving truck. A classic example of a company "making it right", even though the trailer not being available was unforeseen.THOMAS JOSEPH A.
Not charge me 2p.for cleaning something you are already cleaning will not be using you againNICHOLAS ROBIN T.
After hours drop off convenientPhyllis B.
Got charged for 2 doley. I only had one.ARTUR VITALEVICH S.
Nothing. But I would like to say Tre was very helpful and professional. He should be recognized for thatKURT JAMES J.
There was broken glass in the back of the trailer but the staff was very apologetic and addressed the matter promptlyBenjamin B.
Very disappointed in our experience and would never recommend!!!!!Brian D.
Excellent experience with the staff at Uhaul when I went for a pickup. Very friendly and everyone was wearing masks correctly.NIKKI ANASTASIA N.