I wish I was sent to this drop off location first, it was fine. I selected "yes" on the question, "Were the personnel helpful?" but I did not interact with anyone, returned using APP. I have rented many times from U-Haul over the past 5 years, and they keep changing the drop off location to one other than I selected. On this rental, the first location, which is one that I did not select when I booked the trailer, had no place for us to back in the trailer. U-Haul should stop trying to get customers to move their trailers and instead pay someone to do it. It took me three phone calls to finally get moved to this location on Nash ST. I wish I could review the original location I was sent to.
Brian B
Amoco Gas Station
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Wilson, NC 27896
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Tamarra handled the transaction very well. Was able to answer all my questions and got me set up. Overall good experience.
LOREE LNeed put block under trailer. Can’t lift or pick up to hook truck. Too heavy. No one can’t help me
Daniele BThe trailer was backed into some brush, and had no tongue jack. Therefore we had to pull the trailer away from the brush then lift tongue by hand to connect to truck. This is something that was almost impossible for 2 people. There was no help from personnel at this location. How was a single person supposed to do this?
Chris MWhen reserving the rental tax should be shown, don’t want until the unit is picked up and then add it to the bill. Start advertising the true rental rate, include the cost per mile. What your doing now is deceptive.
William S