First of all, if a business is too busy or will not hire enough employees to do their job and do the job of renting out UHAUL's, then they should not take on the responsibility of renting out UHAL's! When we went to pick up our UHAUL, we were constantly being told by Mary to wait until she helped other customers that came in after us to purchase gas or store items from them, as if because we were only getting a UHAUL, we WERE NOT "customers"! We waited patiently. But when we went to drop the truck off, we were exhausted and just wanted to turn our truck in and leave, and demanded to be treated fairly like any other customer. Mary was then very rude, and told us that the other customers who were buying from the store came first, and that was that. I tried to check out online, but it did not work, so exhausted I just had to stand aside and wait to get checked out by this rude person! UHAUL needs to put a requirement on who can rent out their trucks. If you don't have the staff to do both jobs, then you shouldn't be taking on UHAUL!!! This wasted my time and energy on a day that I had neither. I will definitely be posting my reviews on every site I can find of my "very" disappointed experience with this particular business, and that I will not be renting from UHAUL again either!Karan S.
Amoco Gas Station
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Wilson, NC 27896
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Truck i reserved on UHaul Web site Was not at location (not returned on time) had to rent a larger more expensive unit I did not want or need..Be wary using Uhaul web site...better to deal with pick up location directly.PAUL M.
Service was excellent .Tammie was very professional and friendly. Charlie Vick Jr.Charlie V.
Nothing. The service was great.Steve W.
Staff at Amoco were the bestPAUL M.