Location failed to report the trailer as turned in for more than 24 hours after the return. Caused me unnecessary aggravation.
Paul P.
EZ Mart 1
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Wilmington, NC 28401
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The customer service person Mo, was super helpful and was very pleasant to work with. The location is just down the street from my house which makes my life easier.
Kristina H.First of all, this location is a gas station / convenience store. I was left with a strong impression that the U-Haul portion of the business is an after-thought, at best. Parking for trailer drop-off was not readily available. I had to move a couple of other trailers by hand in order to create a space to back in the rented trailer. Further more, I received a bill for $124 for 4-day late turn-in. In FACT, I turned the trailer in after 32 HOURS of the initial rental (less than 2 of the allocated 4 days). I speculate the receiving location did not process the paperwork for 6 days AFTER turn-in. My advice if returning equipment in Wilmington, it would serve you well to return equipment to the larger single-business U-Haul location on Market St.
Terry E.The young man was very nice
Eric T.Moving blankets were soaking wet. Uhaul was not clean - cab was covered in dog hair and smelled like urine. Gas level on contract was a quarter tank higher than the gas level in the truck.
Athena K.