Nothing at this location very friendly and easy to work with….
Matthew McTague
Peninsula Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, VA 23185
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Question 2 is to general, the vehicle was well maintained, the inside cab was not. It was dirty. That has been my experience with several U-Haul rentals from multiple locations.
John TyminskiMake sure when they give you a reservation when you go to pick up and truck us there you’re able to get it. No one had a code and several people told me U-Haul will give you code when get there and these are employees from U-Haul. I had already driven over hour with people to make my move. No code no truck after 45 minutes on phone told me I could go an hour out if my way to get another. I had no choice but my helpers weren’t happy. That was an hour so two hours all together to get another truck. Matt Chapman yelled and screamed at me and hung up on me when all I wanted to do was discuss my unhappiness. He should be fired. He said closing your accent not to call back. In mean time I was waiting for a call back Thursday or Friday from Suzanne or Savannah but not one ever called back. I was given a number Friday to reach Suzanne left voicemail no return back. Matt said some horrible things. Said I destroyed the lock box which made from metal. I did not nor did gentlemen that were there. He slapped with hand which probably hurt his hand I am so disappointed with U-Haul. I will contact headquarters after this.
JENNIFER PRESLEYThis was a pleasant experience. Everything went smoothly, the truck was fine, and I had no complaints.
Janice BaxterThe associates at Ace Hardware were very knowledgeable, helpful and courteous. They matched me perfectly with the appropriate sized vehicle that suited my needs. The whole rental process was quick and easy.
Kevin Willis