I had no idea how to actually get the truck at the start of my rental reservation. There was no email or notification describing the steps of checking with the app and then getting the code for the key box. When I tried going to their office it was locked and no one answered the phone even though the listed hours said they were supposed to be open. Overall lack of communication added unnecessary stress to my move day.
Alyssa O
Mills Automotive
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Whitewater, WI 53190
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Excellent customer service and very accessible and willing to work with my crazy schedule.
JOHN SHave the equipment ready for the customer don't just say we don't have it your on your own
KENNETH KThis was a drop off location was after hours- no staff available
Gerd GThe issue was not the location - the U-Haul app itself was non functional, the location was advertised as open by U-Haul and it was closed. Staff came in during closed hours to assist with the issues caused by the U-Haul app.
JOSEPH B