Comentarios de los clientes para Mills Automotive

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Mills Automotive

Clasificación general:

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Mark B.
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Keep doing what you do.samantha was awesome in helping us.

Sonya N.
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They always go above and beyond for the customer!

Judi W.
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We did not have contact due to after hours drop off that went very smoothly.

Tyler E.
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El cliente no dejó un comentario.

Terri D.
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El cliente no dejó un comentario.

Andrew A.
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We were told our pick up location was moved 45 minutes away from where we originally rented the day before the rental. Although there's a statewide mask mandate the owner didn't where one. She did come in early on a normally closed day to handle all the rentals.

Michael G.
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I can't think of anything they could have done better.

Jason L.
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El cliente no dejó un comentario.

Jonathon K.
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El cliente no dejó un comentario.

William M.
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Nice people

MICHAEL B.
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El cliente no dejó un comentario.

Helena H.
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He was okay, place was okay nothing special.

PETER C.
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El cliente no dejó un comentario.

Todd G.
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El cliente no dejó un comentario.

Juliane T.
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I'm calling again

Jerald C.
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El cliente no dejó un comentario.

Alexis A.
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El cliente no dejó un comentario.

FRANK C.
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El cliente no dejó un comentario.

Jada L.
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El cliente no dejó un comentario.

Alma Delia A.
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El cliente no dejó un comentario.

Sara G.
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There was enough room to back up the trailer. Having more obvious parking spots or lights may be helpful for night drop-offs.

Douglas G.
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El cliente no dejó un comentario.

Samuel Z.
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I'd say it was a pretty good experience overall.. Samantha pointed out our faulty light system and we got it up to par .. she was very accommodating to my needs .. I would recommend this site to anyone wanting dependable reliable equipment..

Maxwell D.
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El cliente no dejó un comentario.

Jordan M.
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El cliente no dejó un comentario.

Sonya N.
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El cliente no dejó un comentario.

Christopher W.
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Just keep being you, I appreciated meeting you both!

Corey K.
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El cliente no dejó un comentario.

jeffery B.
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El cliente no dejó un comentario.

Steven G.
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It was a fast and smooth transaction. Helpful and friendly people. Equipment was in great condition. You just can't ask for more than that.

LAWRENCE B.
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Really nothing needs to be improved for the next customer at Mills Automotive. Their office is clean, their staff is efficient, professional, polite, & personable also. I've rented from them before & appreciate they have a variety of trucks & trailers on hand. Thanks. I recommend Mills Automotive U-Haul Service to others to try

steve A.
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El cliente no dejó un comentario.

Cindy M.
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El cliente no dejó un comentario.

Aubrey H.
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El cliente no dejó un comentario.

Sonya N.
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I left a couple of overlooked wrapped furniture glass shelves in the back of the truck by accident. S—— at Mills Automotive called to tell me, kept them safe, and returned them to me. Service above and beyond expectations!

Thomas W.
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I dropped off the u-Haul after hours and tried to check the truck in on-line. My location could not be found and spent 45 minutes on the phone with U-Haul being on-hold and transferred between three customer service agents. Finally, Isiah (from the Purchasing Department) said all I had to do was turn the keys into the drop-slot. It was a rough time trying to get the truck returned.

Michael O.
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Staff was rude, in fact I was told to just leave by some old guy sitting at the service counter. Not one of the 6 employees I observed wore a mask. I approached the lock box for key delivery and was advised to come in and then was asked for my DL and CC which I stated was previously submitted online to avoid direct contact. One of the shop mechanics told me I wasn't the only one suffering when I restated I did not want to step in for key delivery. I responded by professionally stating that I was wearing a mask for their safety, not mine. Flat out rude! Had I not needed to move my daughter that day I would have went to Penske and paid the extra $50 bucks. Because I'm laid off, cash is tight, hence I had no choice but to follow their request. Seriously, no BS here. It was embarrassing for me to see business associates behave so poorly, and with a complete lack of regard for U-Haul policy and delivery agreement, as well as Wisconsin law as it related to Covid-19 at the date of delivery.

Holly F.
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Friendly helpful personnel

Ozalle T.
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Thanks

William M.
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El cliente no dejó un comentario.

Tim T.
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They were very helpful making sure everything was hooked up.

john M.
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Good communication

john M.
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Kind, courteous and accommodating

Nathaniel P.
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Very little options. VERY TIGHT AREA and expect people to park the rental in a spot that is unrealistic for someone who has a large truck or may not be that sufficient at parking. Lots of extra parts and vehicles laying around making it difficult to access anything. No assistance was offered in hooking up.

Lee L.
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The trailer had 2 tires that were in extremely bad shape, the ratchets for the straps were almost totally locked up, I had to go buy a can of penetrating oil to get them working again. The trailer was covered in some kind of tan colored silt.

Teresa P.
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El cliente no dejó un comentario.

Kaley S.
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Two weekends in a row we used U-Haul One in Janesville for best of Janesville U-Haul and this one both times I feel we were extremely overcharged considering we set up everything in advance and still everything got screwed up we were told we were going to get a discount so if it's still at the end of the day it was $150 for the truck. The place for best of Janesville U-Haul decided to charge $56 Tell me they were going to refund it we have proof and provided the proof that we did not have that much gas in the gas tank when we picked up the truck but still got charged for not putting enough gas in and they only refunded $32 I am very disappointed in the way U-Haul has made things I think next time we'll go budget

William M.
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El cliente no dejó un comentario.

Kathleen R.
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El cliente no dejó un comentario.

Lana A.
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El cliente no dejó un comentario.

Thomas F.
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I'm the first to pay a compliment when one is deserving, as I appreciate a friendly environment. To be respectful, I'll simply say I'm unable to offer one for my pickup site. On the other hand, the gentleman on the return side at a different location was very friendly and provided fantastic customer service.

Michael L.
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El cliente no dejó un comentario.

Joan L.
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How they charge me too much on my credit card

Pamela L.
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El cliente no dejó un comentario.

Robert B.
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Forgot to tell the agent, drivers side wiper blade needs attention . Just loose rubber on the blade but still cleaned ok,

Kate B.
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We expected to pick up in Delavan Wi. The morning of the P/U, Mass confusion. We were rerouted to Whitewater Wi. Whitewater threatened to leave before we could p/u because she had an appointment. She said she left us a VM the night before but I received no call. In conclusion we would not use or recommend either location.

TERESA P.
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El cliente no dejó un comentario.

Randall M.
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El cliente no dejó un comentario.

bradley C.
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El cliente no dejó un comentario.

Kenneth S.
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El cliente no dejó un comentario.

RODNEY D.
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Very nice people easy to work with

Albert P.
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El cliente no dejó un comentario.

ANNA F.
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El cliente no dejó un comentario.

John T.
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El cliente no dejó un comentario.

Patrick D.
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El cliente no dejó un comentario.

Andrew B.
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I got a personal call a couple of days ahead of the pickup which was very helpful. I got answers to my questions and the pickup went very smoothly.

Wesley F.
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Similar to the pick up location I was directed to a different location for drop-off despite my Order Confirmation showing the address. You guys need to get on the same page. There appears to be a disconnect between pick-up/drop-off sites listed online (Order Confirmation) and what actually is reality. Very frustrating.

Kim C.
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El cliente no dejó un comentario.

Miao-ching L.
Clasificación:

Pick up and drop off were quick and easy. Staff was not particularly smiley but gave clear instructions. I dropped off the vehicle after hour and received the final receipt via email shortly after the office opened the next morning. The only thing was: the site did not have any furniture dolly that I requested in my reservation. It resulted in inconvenience for me and my roommate (both short females) to move large items of furniture, to say the least.

KAREN H.
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was a very easy and convenient transaction. I would use Mills Automotive again if I need a Uhaul in Whitewater

Tom H.
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El cliente no dejó un comentario.

Ashley K.
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El cliente no dejó un comentario.

Judy S.
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El cliente no dejó un comentario.

Ken W.
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El cliente no dejó un comentario.

DON S.
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El cliente no dejó un comentario.

Scott N.
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The cab was filthy. Dust, dirt, and grime covered most surfaces. It had not been a smoke free environment either. The previous renters left the cargo space in similar conditions. It needed to be swept before we could load our belongings.

Nicole L.
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El cliente no dejó un comentario.

Mike O.
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El cliente no dejó un comentario.

Joel F.
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Staff not very "warm and friendly".

Mike P.
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Nothing , the people at the facility couldn't be any better to work with!!!

Justin N.
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Very friendly trustworthy service.

DIMITRI Y.
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El cliente no dejó un comentario.

jim M.
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Personable staff

Thomas B.
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El cliente no dejó un comentario.

Cathy W.
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El cliente no dejó un comentario.

Gerald W.
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Very friendly people!!!! Great experience.

Chris A.
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The wait was a little long due to the way this particular place schedules pickups on Saturday. I would suggest if they are going to schedule in this manner that they have another person available to help move the line along.

James L.
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1)Dead Bug residue on windshield ....... 2)MPG read ~10 mpg in transit,topped off fuel & it equaled about 6 mpg. For just a 90 mile rental, suspect it wasn't full when I got the vehicle.otherwise ok.....do i need to top off the fuel before i drive it anywhere? that's a nusance.

Ken K.
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Samantha was very helpful deciding what equipment to rent.

Jeff O.
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Dropped trailer, did not see anyone, location was convenient for our purpose.

Silas S.
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El cliente no dejó un comentario.

Jocelyn C.
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The website said that the cheapest option was available, and when we came in on Tuesday we were told the $19.95 one was available for Wednesday. Come to find out AFTER we had already agreed to pick up that only a $39.95 was available. Plus there were hidden fees that we weren't told about. The truck also was started BELOW the quarter tank mark, meaning we had no choice but to put gas in it. I had enough money in my account JUST to pay for this truck. Now I can't eat for the next week and a half because of us being lied to about price/availability. 0/10 would not recommend.

Chad J.
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El cliente no dejó un comentario.

Allan S.
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El cliente no dejó un comentario.

Kenneth H.
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The gasoline gauge as recorded on the contract was inaccurate by nearly a quarter tank, and the mileage was recorded one mile less than what the equipment read. This was told to the business and adjustments were made. Well done.

Kari R.
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El cliente no dejó un comentario.

Paxton B.
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Mills and Samantha were very helpful with getting me a vehicle, making sure everything was taken care of, and explaining any questions I had.

Lena W.
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The person doing the rental was rude, short and had an attitude. The truck was in awful shape and didn't shift gears very well.

JoBeth E.
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Mills went out of their way to get us into a trailer. We didn't have a lock for our hitch lock and they got the hitch off--with a lot of sweat equity and put a ball and hitch on for us? They definitely went above and beyond

GUSTAV W.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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