Everything was fine with the truck and the location. However, my reservation was screwed up three different times. I was doing an 8:00 am pickup using my mobile phone. I called the day before to ask a question and found out that wasn't what they had me scheduled for and now they didn't have a truck for me. Finally they transferred me to this wonderful person who got it all straightened out and I had a truck. It doesn't matter how good the truck or location is if you get there and your reservation is wrong. I will not rent from them again.
Stuart D
Westerville Mini Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Westerville, OH 43081
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulAll was good. Process was easy for the most part. After hours checkout was a little tedious but better than having to bring the truck back during business hours. Like the things I was able to do online instead of spending a lot of time at the store. Location was perfect for me—a mile from one the move spots so didn’t waste time and gas/mileage just getting the truck.
Donald TThis location could definitely benefit from customer service training.
Aaron VSo freaking understanding and helpful. Glad they were able to help me out in a stressful situation!
Rodney MThank you for being so accommodating with the return of the vehicle.
Karim K