Comentarios de los clientes para Westerville Mini Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Westerville Mini Storage

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JOSEPH L.
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El cliente no dejó un comentario.

PATRICK O.
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Check engine light was on which made me nervous

Dana W.
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The folks there were supper helpful, even advising about equipment I had rented might not be useful for this move so they took it off the bill! Great to work with, I'll use them again.

deborah B.
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My rental experience was wonderful. Anthony assisted me with my rental from start to finish. He was very professional and very knowledgable of what I needed for my move. Anthony made my moving experience great! Promote that young man!

jennifer N.
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El cliente no dejó un comentario.

Curtis W.
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El cliente no dejó un comentario.

Shana M.
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The truck was not ready in time. I was supposed to pick it up at 9:00 but didn't pull out until 9:45. Part of the reason was that the door was frozen, but I did not expect a 45 min delay. Also, you should rent straps. The location was great and the guy working was nice.

ANTHONY D.
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El cliente no dejó un comentario.

Jeanette F.
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El cliente no dejó un comentario.

Stephanie S.
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Everything was great and very easy. I overestimated my mileage use and my refund was posted immediately. Very friendly and efficient!

Jim O.
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Charged me for moving blankets that I did not receive, When there is a service failure and an order is not fulfilled correctly, notes should be made on the customer's account and the returning office should not charge for missing items that were never received. My time is valuable - don't make me work so hard to clean up a problem that you created by not fulfilling my order correctly and you not communicating with each other, This is painful...

MBIYBEH T.
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Excellent customer service and professionalism.

Michael H.
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El cliente no dejó un comentario.

Mike C.
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El cliente no dejó un comentario.

Bianca T.
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El cliente no dejó un comentario.

Bryan M.
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Very friendly and helpful. Covid safe. Easy and simple. Would rent again in the future. thanks

JASON M.
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El cliente no dejó un comentario.

Christopher D.
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I've used this location twice now and it's fantastic!

Mark H.
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El cliente no dejó un comentario.

Patrick G.
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They made it easy and handled things quickly!

CAROL B.
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El cliente no dejó un comentario.

Carol K.
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El cliente no dejó un comentario.

Nicole F.
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El cliente no dejó un comentario.

Joel P.
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Perfect experience

LAURIE B.
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Thank you so much for making my move so easy. This was a very stressful time for me and you all made it so easy and convenient. Great customer service from both employees!!

Patricia G.
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Wonderful woman st front desk

Stephen C.
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My truck was located inside the the locked gates of the storage area... I waited an hour before a patron of the storage unit let me in. Then I had to find another customer of the place to borrow their key code to get the truck out of the storage garage area. What a nightmare to start my moving day.

Gina S.
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Absolutely nothing. I shall return the next time I need to rent, which will be soon.

Priscilla M.
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The woman at the counter was professional, helpful, and most definitely focused on customer experience. She was great.

Ted B.
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The place was closed when I returned the truck. There are only a few parking spots, so it wouldn't been helpful to have signage or some kind of information with instructions. The 24 hour return site was a horrible experience. It froze out kicked me back to the beginning several times.

Linda M.
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El cliente no dejó un comentario.

Curtis T.
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The staff was very friendly. The process was very efficient and organized. Thank you

Marquis R.
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El cliente no dejó un comentario.

David P.
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El cliente no dejó un comentario.

David W.
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El cliente no dejó un comentario.

BERNARD N.
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Great service and an easy process from reservation to pickup and delivery

ILIR T.
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Customer service at that location it's excellent as I have previously pick up rentals from them. Very helpful very efficient even brain the covid-19 time.

Tyler K.
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El cliente no dejó un comentario.

Michael L.
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El cliente no dejó un comentario.

Tyler O.
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It took about 5 minutes for me to get the mobile approval so that I could get the keys. I would like to see the other check list information during that time. Such as what to inspect on the vehicle so that when I am approved I'm ready to drive away.

richard S.
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El cliente no dejó un comentario.

CAROL B.
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El cliente no dejó un comentario.

Jennifer T.
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El cliente no dejó un comentario.

Steven N.
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The person working was awesome. The truck itself didn't have a full tank but she made sure to make me whole.

rachel S.
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El cliente no dejó un comentario.

Nancy Y.
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Make it clearer where to drop off the key if there is no one available when returning a rental truck. Otherwise we had a great rental experience!

Robert S.
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The female who rented me the dolly was very helpful, helping me load it in the car and coming out quickly, without being asked, when I returned it to help me unload it.

Robert S.
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El cliente no dejó un comentario.

Ronda H.
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El cliente no dejó un comentario.

Lia C.
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It was an easy process with simple instructions for the mobile pickup and drop off. I would rent from here again!

MICHAEL C.
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Great customer service professional Thank you

James H.
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Quick and easy! Columbus to University of Cincinnati and back 3/4 tank. Will come back again.

Ryan B.
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This location was closed when we returned the vehicle and it was after hours but an employee came out and was very kind and helpful. Would 100% use this location again if needed for a move.

Terry M.
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Staff was friendly and professional

RAYMOND H.
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Everything was ready as scheduled and equipment worked great. Customer service was helpful and efficient. Satisfied repeat customer.

Bernard N.
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Overall, a really great experience

JAMES R.
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The location as a lot too small for the trucks to park there so I had to park in the lot next to it. The real problems have occurred since. I turned it in after hours on the same day I rented the truck when I had a 2-day rental. I also had 139 miles and uhaul was supposed to add some for the additional distance to the new facility. When I turned in the truck they tried to charge me $33 for an 8 additional miles. Then the next day they tried to charge me $40 for an additional day. I am currently trying to challenge the charges.

Michael O.
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El cliente no dejó un comentario.

MICHAEL C.
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Excellent, personable service; very helpful with quick check-in & return service

sarah R.
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everything

Tammie H.
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Thank you for the last minute accommodations!

Steven C.
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El cliente no dejó un comentario.

Marina R.
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I have quite possibly received the worst customer service ever. I called the office after being on the road for 5 mins stating that I believe they had incorrectly marked how much fuel was in the truck. Looking at the gauge and looking at what was marked was 2 different things. I replenished the gas to where it was when I left the facility. I was charged a fuel charge! I go in person to plead my case. Samantha Young was nasty with me, raised her voice, talked over me, had an attitude and said I should have said something before I left. Well, I did call like 5 mins later stating my concern. The point is, I attempted to make them aware that the amount of fuel differed marked on the paperwork vs what the gauge said. Do not use this facility unless you enjoy being disrespected.

John M.
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Thanks goodness staff was there even though a Sunday supposed to be closed. Uhaul return online didn't work. He took care of us Thanks should go to him

FELIX G.
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good experience, good staff, easy return. thanks.

Steven S.
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Nothing really

Denis S.
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El cliente no dejó un comentario.

Adam D.
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El cliente no dejó un comentario.

WILLIAM H.
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El cliente no dejó un comentario.

JAMES P.
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We have rented a storage unit from Westerville storage for 2 yrs. and just recently purchased a home, when we needed moving equipment we decided to use Uhaul as we were moving everything out of storage anyway. Samantha made the experience. GREAT service and representation for your company. We will definitely be back!

Rebecca G.
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El cliente no dejó un comentario.

Brandon M.
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El cliente no dejó un comentario.

HAROLD J.
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Samantha is always pleasant to deal with, very organized, personable, very efficient.

Tom M.
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El cliente no dejó un comentario.

Orly A.
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El cliente no dejó un comentario.

OFELIA I.
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Nothing everything was great lady was super nice great customer service

DOUGLAS S.
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This was the cleanest and friendliest location I can ever recall using. Wonderful job!

Ellen K.
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You did great. I just told my friends about great your service is.

Daniel G.
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El cliente no dejó un comentario.

Juanita C.
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Keep Samantha (Westerville Mimi Storage)... she is a absolute asset to your business.

Catharine W.
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I've called and opened a ticket, I was overcharged for a cleaning fee because of a bottled water, two hangers and a box. Please contact me to discuss. Thank you!@ 614-394-4641

Paul D.
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Very difficult to accessing the key even with support from employee on line. We would not have gotten the key if an employee had not show up at the showroom.

Judy D.
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Customer Service was personalized, store was clean, I felt safe. Great job!

Jessica M.
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Thank you for working with me on adding extra time to my reservation!

Steven C.
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Nothing. Very straightforward directions.

Brenda S.
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El cliente no dejó un comentario.

Matthew J.
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El cliente no dejó un comentario.

scot T.
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Dog hair and dry mud inside interior

Brian R.
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El cliente no dejó un comentario.

Richard C.
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El cliente no dejó un comentario.

Michele W.
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El cliente no dejó un comentario.

Robert W.
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these guys (and lady) were great, helpful, and very personable. I would recommend them to everyone.

Jasherrell S.
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The employee at the front desk just seemed really unsure of himself and any decisions he was making. Please let him know to keep that to himself as all it does is induce anxiety in customers that need help but cant trust the help being given to us since its being made so obvious that you barely have a clue to what you are doing.

Marsha S.
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El cliente no dejó un comentario.

Robert L.
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Got a smaller truck than wanted had to make two trips which put me over mileage that I quoted then upon inspection on truck check engine light was on told guy where I picked up truck was told that was only truck available and I was already being charged for truck and never drove off lot. Was told drive truck but if it breaks down call the number on side of truck. Thankfully nothing happened other than having to make two trips instead of one

Keith S.
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El cliente no dejó un comentario.

Angela C.
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El cliente no dejó un comentario.

David H.
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Samantha was INCREDIBLY helpful! Went above and beyond!! Moving is NEVER Fun or Easy but she made this part a breeze! Thanks again!!

Brian R.
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El cliente no dejó un comentario.

Steven C.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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