1. Booked the truck several weeks before moving date, for Aug 1st 9 am. Called about 5 days before moving date to confirm, Niagara street ignored my question, booked me a new truck for 3:15 and said “the truck people will be contacting youâ€. Man was very short, rude and dismissive. 2. Called same city location, Hagar st. This man was helpful, but still very short and rude. Confirmed the earliest time available was 3:15. 3. Called Niagara street back for answers, He gave me some sort of customer service number to call. 4. Called the number provided, a lady kept on repeating herself “sir, I have nothing from you here prior to today, you must've called the wrong numberâ€. No matter what I said, this lady kept repeating this over and over. No genuine apology, no hint of sympathy, just AGAIN rude and dismissive. At this point, I've accepted 3:15 is my only option. 5. August 1st comes, after arranging about 8 people from different cities to come help move, while I'm on my way to get the truck, I call them to confirm, and they tell me the truck is at the Niagara street location, and will not be ready until 4:30. Forcing me to tell all my friends to sit and wait. 6. Finally get the truck, complete the move and return. The man questions whether or not I filled the gas tank, despite the meter being right in front of his face, and then tells me I have to back up the truck in this tiny corner of the property, between a fence and a building. I finally return the key, and leave. Overall, VERY VERY poor experience. I have rented from u-haul in the past and have not had an issue.
Alquiler de camión de mudanzas en Welland, ON en Hasty Market
¿Te mudas de o a Welland, ON L3C1L8? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Hasty Market. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Hasty Market
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Pickups Trabajos pequeños -
Vans de carga Trabajos pequeños -
Camión de 10 ft De estudio a
dpto. de 1 hab. -
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab. -
Camión de 17 ft Casa de hasta 2 hab. -
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab. -
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Welland, ON.
Alquileres de vans de carga y pickup en Welland, ON
Los alquileres de van de carga y pickup U-Haul en Welland, ON son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Welland, ON L3C1L8. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
Características
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
great place to rent a truck i had a few delays and a simple call to them for a couple extra hours with the truck after the return time and they had no problems and 100% help ful thanks uhaul and the hasty market for all your help
Good service overall , keep up the good work.
I had originally booked a 27 foot truck to be picked up on Hagar St. In Welland. I received an email a few days before my scheduled pickup that a 27 ft truck was not available in Welland and that I would have to go to Dunville to pick up a 27 ft truck. I called uhaul and made arrangements for a smaller truck that was available in Welland. I think it is important to provide your customers with what was promised/ booked.
Good location, no problems happened.
Customer service team was very rude and could not answer my questions properly. They made me pay a deposit even though I had a credit card on file when i reserved online. They also would not give me any deposit back.
The system for U-Haul was down and did not reflect my intended rental.
Quick and efficient. Thank you!
Windshield washer fluid not working after it was filled ( pump ). Truck needs a tune up not running very well.
Upon return I immediately took the truck the wash station on site the wash the truck bed. Before I could finish an employee was waiting for me. I felt rushed. He wanted the milage reading. I had time still available on the clock to wash. I asked the attendant if he was satisfied. He said yes and asked me to park the truck (I still needed to fill it and as the attendant, and had a non response as he walked away). I did as I was told and when I walked in it was then requested that fill the truck. No problem I replied I was just about to do that but you asked me to park. So I filled the truck. The attendant then retuned and asked me to clean a bit of mud out on the interior floor. There was no floor mats, and I will also add that the truck dash was reading it was due for an oil change. I used the squeegee and some water to clean the mud out. It was a down pour so, the mud was unavoidable. The truck floors were now cleaner then when I recieved the truck. The attendant then came out and with out an inspection insisted I return to the wash station and power wash the interior. I insisted it was cleaner then when recieved, and replied if you insist, but will not be held responsible for damages that maybe caused by pressure washing the interior. He responded that it must be done to avoid a 30 dollar cleaning fee. I did as requested. A women was now parked where they would have liked the truck positioned, back in I went to then be told to return the truck to the original spot. Attendant asked the women to move. Over all poor experience. Will likely never use this location again. All other experience with U haul have be wonderful. Thank you for your service. Denise Manintveld
There were inconsistencies from the information given online to the person working at this location. We ended up calling customer service and they clarified that what we read online was correct and this man was misinformed. However, I will say that the person working was very friendly and nice during our pickup.
Super easy and convenient ! Friendly staff as well :)
Everything was good Dan Moccia
The inside and outside of the vehicle was clean. However, I believe it should be mechanically check because there is pulling to the left and the transmission felt like it was slipping.
Vehicle had service lights flashing
Nothing thank you.
Will give 0 star if possible really poor customer service and tried to tricked customer by hundreds dollars without any explanation.
The cargo van had a strong horse manure smell. THe ABS light was on , also two other check engine lights were on continuously. The attendant when asked about these issues said that the van was safe to use, not to worry. He was rude and dismissive, will NEVER go there again!!!
Staff didn't have advice or answers for not only me re ting a uhaul but for anyone who came in and asked a question???? Something came up that stopped my process from a previous rental and I was told to call the number it will take 1-2 hours....... when I was assured by the uhaul representative on the phone it would in fact be 5 min! I only used it for an hour and drove only 15 Kml and topped up the gas to full as required and was told it's not “full fullâ€!!! It's all that it would allow me to put in because my gas barely moved. It was an overall unfriendly, un explained Awful experience. I will never rent a uhaul again from this location and will tell anyone I know to avoid at all cost.
The gentleman at cash was extmeely rude and demanding and also when droppoing off did not review the fees or receipt he just said 77$
Have the correct vehicle available instead of a replacement! I reserved a pickup truck and I got a cube truck! It was extremely inconvenient for us! Not happy????
I did not receive the moving blanket rented
I had a very negative experience with a male clerk at the Welland Hasty Market location. The male clerk was condescending and confrontational when I wanted to rent a truck from this location. I recommend the Hagar Street location in Welland instead.
Work on making the rates lower. We appreciate that you were available on weekends during the Pandemic yet there was no price break which made it harder on us when we had to move unexpectedly.
Good fast service.
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