Make sure details are fully explained such as how much money it's really going to cost. I was blinded when I got an email from U-Haul this afternoon about a new charge on my bank cardchristopher S.
Grizzly Quick Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Wadsworth, OH 44281
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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The truck had one functioning windshield wiper. It had a message indicating low tire pressure and there was another indicator lit up on the dash that I could not identify. I question the dafety of this vehicle. For the price and paying for every mile, this truck should have been pristine.,,I only needed it for 28 miles- I would have thought U Haulvwould have waived at least the mileage charge if not more. I will not rent from U Haul with these issues again.walter S.
Checkout process was not explained accuratelyJoanne H.
This convenient store employee was limited in the English language, and I had a hard time explaining to him that I wanted to drop off the truck. He thought I wanted to purchase gas with the presented key (although they do not sell gas at this location). He told me to come again another day. Finally, he found an English-speaking woman (not sure if she was a manager or co-worker), who understood what was happening. She asked if I could back the truck into a very crowded place in the small parking lot. This was a challenge for me, who sometimes can't back a car into a parking stall :-). But with a friend's navigation, that task was accomplished. (Glad I purchased SafeMove for the parking experience!) Perhaps better training for the staff, or some type of alert that can't be missed that a vehicle is on its way? My move was successful, and all's well that ends well.Lori L.
The truck was clean and looked fairly new but it smelled of cigarette smoke and had ashes in the door handle cubby. GrossCarol C.