I had to drop off at this location instead of my originally selected drop-off location because the other location was roped off and had multiple police vehicles around it. Thankful to U-Haul to let me drop it off here instead.Arnold B.
Customer Reviews for Grizzly Quick Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Chris K.
It was all good . Great experience. Thank you.connie W.
El cliente no dejó un comentario.Erica G.
El cliente no dejó un comentario.Cara P.
El cliente no dejó un comentario.Josh V.
I was charged for services I didn't request or receive (pads and a dolly). You're on line ordering process is complicated and slow. Too much of a pain to deal with you. Won't be renting againPaul S.
El cliente no dejó un comentario.Kristy S.
Small convenience store. Used the app and dropped off keys inside.James M.
El cliente no dejó un comentario.Catherine F.
El cliente no dejó un comentario.Megan H.
I can't think of anything. Everything from start to finish went smoothly. Truck was clean and road nice. I will be going here from now on when I need a uhaul.Jennifer J.
El cliente no dejó un comentario.Dennis S.
Good pplZachary W.
El cliente no dejó un comentario.Daniel S.
Appliance dolly had a faulty wheel Everything else was fine. Gracias.John S.
El cliente no dejó un comentario.Jeremy D.
El cliente no dejó un comentario.STEPHEN C.
El cliente no dejó un comentario.Mark B.
Be a little quicker, but how fast it took to get it wasn't bad for something you probably don't do all day long.Matthew L.
El cliente no dejó un comentario.Jacob H.
The lady was extremely friendly and professional. I was in and out and she didn't waste timeJAMES F.
El cliente no dejó un comentario.EDEN P.
Truck was dirty and there was no side mirror, checked in online however had to wait a long time in the location getting checked in. Was given a different drop off location than originally. Charged for gas when I filled it back up to where it was when I got it.Rebecca S.
El cliente no dejó un comentario.CHRISTOPHER M.
El cliente no dejó un comentario.MARCC N.
Great customer service at this location. The rental was clean and in good condition. Friendly staff. Highly recommend!Jordan P.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Thomas S.
Very disappointed in a $15 damage or missing charge. There was nothing wrong or changed with the truck. Very lightly used.kevin L.
El cliente no dejó un comentario.Ernest E.
El cliente no dejó un comentario.David S.
The man shut the door on me said he was closing and for me to put keys in box he didn't have time for me !!!Debra M.
El cliente no dejó un comentario.Jon P.
Cab was a little dirty and needed wiped down - especially during a pandemic.Steven G.
El cliente no dejó un comentario.Melissa P.
Took a long time to pick up the van; might be because I was late by a few minutes. Costs more than the original online reservation.Devin S.
Gentlemen just asked for keys back. Gas was filled back up but got charged 26$ for that.Jeffrey K.
El cliente no dejó un comentario.Shannon M.
El cliente no dejó un comentario.Heather J.
El cliente no dejó un comentario.trish D.
Staff was very friendly and helpfulBillie Jo H.
El cliente no dejó un comentario.allyson R.
Don't change anything!! They made my move hassle free!!!bryan B.
El cliente no dejó un comentario.Pamela S.
Nothing! Owner came in early to get us going ??Tracy E.
El cliente no dejó un comentario.Devon K.
The drop off went well and the owners were friendly and engaging. Very pleasant experience after a 200 mile move.Kimberly T.
El cliente no dejó un comentario.Clare T.
I picked up the truck there. the equipment need swept out and had blankets in it. My perception was that the gas gauge was not correct. Then i picked up a trailer at another location. and it ended up equally as bad. He hooked up the trailer, but it did not look like the diagram on the truck. Then we he entered the truck that was being hauled he could have explained it would not fit on the auto transport trailer.Stacey J.
El cliente no dejó un comentario.susan A.
El cliente no dejó un comentario.Richard K.
I was not given the correct size truck. I reserved a 15' truck and got a 10' truckNalini M.
Awful experience. Awful customer service from Corey. I will never use your company again. Rental location in Wadsworth, OH should no longer do business with U-Haul. Both are a jokeStephen H.
Rep at the counter was courteous. I got what I needed and the vehicle, a 10 ft Cargo Van was in excellent shape, and easy to drive.John B.
Super friendly and professional. Reviewed everything and offered suggestions. Quick and thorough. Very very nice!!Maureen Z.
Speedy and friendly service.Jacquiline M.
I have rented uhauls before but never from a location with this exceptional customer service ! If I rent again in the future it will definitely be from this location!BRIAN B.
El cliente no dejó un comentario.CHAD S.
Sandi does a terrific job at Grizzlie Mart in Wadsworth! Always very accommodating and very helpful with what ever I need. I have rented many time for various needs in moving my family, friends and work items. I HIGHLY recommend renting here!glenn F.
Was charged additional $24 more when I returned the truck. Was to be refunded the additional money but never was!Edward R.
I have already recommended this location to many people. I appreciate the service here. The store personnel are very nice and helpful!!LINDA H.
El cliente no dejó un comentario.Timothy K.
The gentleman helped me open the back Dior of the truck. It was frozen shut. He poured buckets of hot water on it!??Laura P.
Great experience! Thanks for making it an easy process! Will rent again!steven B.
El cliente no dejó un comentario.bryan C.
El cliente no dejó un comentario.Nicholas H.
Nothing, it was great!TIM W.
El cliente no dejó un comentario.Kevin H.
Had no problems returning the truck.Anthony M.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.sylvia H.
tow dolly dealer says it is customer's job to install and connect the tow dolly and not his job as dealer.RODOLFO O.
El cliente no dejó un comentario.Tim B.
Excellent customer service and very friendly! Sandy is a great guy and cares about his customers!glenn F.
El cliente no dejó un comentario.Roxana R.
El cliente no dejó un comentario.DOUGLAS J.
El cliente no dejó un comentario.Darren F.
The fuel pump was going out. We drove from Ohio to North Carolina and had to pull over several times because the truck was having issues. Our normal 10 hour trip took 13 hours. The truck was not clean. The service engine light was on. They didn't have the truck ready for us we had to wait an hour before someone who knew how to get us in the rental and he didn't go over the reservation before running my card for 40 more than what I agreed to online.Kelly L.
El cliente no dejó un comentario.Sonja D.
El cliente no dejó un comentario.Aaron K.
El cliente no dejó un comentario.Rob T.
My original drop off location scheduled was 8775 wadsworth rd, wadsworth ohio. I could not enter their facility because the driveways were roped off. There were no places I felt comfortable turning around at in the dark in a large truck. Very frustrating getting charged and using gas to drive out of my through no fault of my own to get back to town. I had to call Uhaul to change my return location to the grizzly quick mart in wadsworth. Upon pulling in someone came out and said I could not park there even though I talked to Uhaul less than 10 min earlier. After Grizzly mart was unable to contact Uhaul to find another location again they were made arrangements to get me parked in their lot. I understand their frustration as they were having construction work done so I appreciate and thank them for working with me. Overall i had a good first time experience and will consider Uhaul in the future. Thanks.Christopher M.
Ordered 12 blankets. Six were available.James N.
Working as both a convenience store and a UHaul location makes parking a little difficult; however, the service was excellent, even at 9pm!RALPH A.
El cliente no dejó un comentario.Charlie D.
El cliente no dejó un comentario.Chad K.
They told us there was a dolly in the truck and it wasnt thereJon K.
El cliente no dejó un comentario.Nickolas K.
El cliente no dejó un comentario.
El cliente no dejó un comentario.Timothy C.
El cliente no dejó un comentario.alice J.
The truck was very clean and service was outstandingAL W.
Nothing to improve. Helpful, organized and very friendly. Thanks.joana A.
Great friendly, reliable while making sure truck was ready and went over all details of rental. I would rent from this business, if needed to rent u-haul again. Excellent customer relations. Easy and quick service. I recommend this place to anyone. Thank you for a great experience during my move.judy A.
El cliente no dejó un comentario.Freddie M.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Lindsay T.
The place is a den filled with alcohol, smoking materials and bongs. The guy was friendly but not too swift. The truck was good except the interior was a sticky mess. The truck was in good shape and ran well.Bryon P.