This location closes at 1:00 Saturday afternoon and is closed on Sundays. The truck had to be returned by 9:00 am Sunday. I was then told to leave the truck at the gate lock the doors to the truck and put the keys in the box. Simple right? Wrong! To leave the truck at the gate your partially in the street. You must park parallel and hope you don't get hit by passing traffic while you do this. This is not acceptable! I expected more from U-Haul. Then I was charged more for miles since there wasn't a closer drop off! This is a racket!!Alya P.
Ventura U Rent
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Ventura, CA 93004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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We had issues renting both times. We will not be renting from them again. I would like someone to g8ve me a call.Jesus P.
Perhaps not make people wait out in the cold to pick up a truck in a stinky fertilizer-filled yard.Stephen M.
Check in wasn't easy had to call the customer support. Check out was easy.Rajesh P.
Only reason it's poor is because the address is wrong. There should be a direct contact information too. Other than that, service was great and the person there took care of me.Richard Q.