They did not know how to properly hook up a trailer. They insisted on hooking it up however the nob to tighten against the jaw was 3 turns loose they twisted the saftey chains which is illeagle in ks. They did not cross the saftey chains. The break chain was not properly hooked up. Once i fixed all that i opened the back end of the trailer to find all kinds of trash and dirt and corn on the floor I had to remove befor use.i had to wait for several min. While the owner called somone who was not at the location to come check it out to me. All around it was a very poor customer service and a bad experiance.
Moving Truck Rental in Ulysses, KS at Franks Service Center
Moving to or from Ulysses, KS 67880? Get FREE truck rental rate quotes at Franks Service Center.
Get FREE moving truck, pickup truck and cargo van rental quotes at Franks Service Center
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ulysses, KS.
Cargo vans and pickup truck rentals in Ulysses, KS
U-Haul cargo van rentals and pickup trucks in Ulysses, KS are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ulysses, KS 67880. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
doing the contract over a phone will cost you more money. uhaul operators will make costly mistakes. my contract was for one way,and drop off.got calls looking for trailer. and more money for wrong drop off location. costly lesson learned. terrible
We paid full price for a trailer to haul across the state that had no right tail light/ blinker. Couldn't reach anyone to swap out the trailer because it was a Sunday so had to drive across the state of Kansas, hauling a highly valuable classic car, risking a ticket/accident bc we couldn't signal our turns.
nothing I can think of, I used the app to do the check in, then we found an employee to give the rental contract to.
Be honest in all transactions. They were not.
The location we selected had the vehicle we needed and the young gentleman in the office was kind and courteous made sure we had what we needed.
The lady who first helped me (think her name was Jill) was awsome! Beyond that not so much. When it was time to return the trailer I called to check hours of operation. A guy ( sounded older ) answered the phone like I was bothering him. His tone was very off putting. He proceeded to speak condescending like I was supposed to know by memory his hours of operation and the process of leaving which documents in a drop box. I arrived 11 minutes past the time they were supposed to be closed but the bay doors were open and customers standing around. I thought "oh good I dont have to leave docs in a drop box and can physically speak to someone" unfortunately it was the same grouchy old man. I was having trouble getting the hitch off so I asked what to do. He said " you know, we are closed but I guess we can wait on you" then turned his back to me uttered something in Spanish to another guy and walked away.Not thx for your business sir, please come again sir, nothing. Worst customer service in a long time. NEVER GOING BACK THERE.
Initial reservation was ok. Very helpful and knowledgable. Pickup was another story. Only one non-english speaking person was in the facility. They said 10-15 minutes. I waited 20. I then called the number left on a voice mail indicating my pickup time was almost over due. She helped me check out and confirmed hookup by pic. There were various individuals in and out and when I went inside to let them know I had completed checkout by phone the individual (a different person than above) was non-chalant, like ok we let people come and take our trailers without helping or asking questions all the time. Not necessarily a bad experience, but definitely different than what I have experienced in more urban locations.
I've used them a couple times and they are always very nice to work with. But none of the uhauls in the area had the bigger truck I actually needed. So I wasn't able to get all of my stuff moved. I wish they had the can or pick up trucks at these locations as well, many times I needed one but they weren't available. So them I had to find an alternative.
The folks in Ulysses were extremely helpful. Mackenzie offered excellent service. I highly recommend Franks Service Center for any of your service or rental needs.
This wasn't the original pick up place. It was to be in Garden City, but uhaul made it right. Have no complaint's at all.
The truck steering is very loose. It also pulls to the left a lot. That was hard to deal with for a 23 hour drive. I have blisters from trying to keep the truck straight.
Keep a better inventory locally so people dont have to drive 1 hour out of their way to rent equipment.
Very kind and helpful, Great experience.
Excellent customer service!
Make sure the lights on the dash is not flashing and the abs lights are not on. The brake lights turned on going down the road at 60 to 65 miles an hour. I called and drove back to the location they checked it out at hugoton ks and they said everything should be ok as long as the lights are flashing. Go ahead and drive it to Iola ks which was 7 hours from there and then Iola will put it in the shop. I drove it to liberal ks where I lived and then to Iola. Lights on buzzing noise and it was hell. Also if someone orders a truck over a week in advance there should be one in the town you are in. I am not to happy with your services this time
Nothing you all did a very good job taking care of my needs.
The truck needs to be cleaned. It was unnacceptably dirty.
Lady at the desk was a sweetheart!
I was sent to a "shop" 20 miles from my house in Augusta. There was a uhaul store 4 miles away. The woman did business on a laptop out of her car that reeked of pot. This place is not good for uhaul.
We had to drive an hour out of the way in order to pick up the U-Haul. We were not notified until the prior day when we had originally made the reservations 2 weeks prior. We are not reimbursed for gas time or finding another driver to take me there.
Truck was in rough shape. Drivers side window was broke and rattled the whole time. Truck did run well and had very cold A/C which was nice.
Nona they doing just fine too.
Truck cab reeked of cigarette smoke. Location did not have the pre-ordered dolly available. This made moving much more difficult and time consuming.