Treat them just as good as you treated meEric W.
Moving Truck Rental in Tuscaloosa, AL at U-Haul Moving & Storage at Skyland Blvd
Tuscaloosa, AL 35405
(Half mile from Interstate 20)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Tuscaloosa, AL 35405
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Told that after making the reservation on-line that there was no truck available. Then told I would have to drive to Bessemer, AL to get a truck. Finally I was called back and told that a truck had mysteriously appeared in Tuscaloosa. The girl who answered at the Tuscaloosa store said it happens all the time. She gets cussed out frequently because there is no truck. Said a reservation is guaranteed but not a truck. When I came to pick up the auto transport the person at the counter was asleep on the counter. I asked for help hooking up the auto transport and loading the car. Took the person 25-30 minutes to come out and help. I was told that I would be charged additional $25 for asking them for help in hooking up.Becky H.
The fuel level information on the contract was incorrect as if the person rounded up to the nearest line. Also, when I arrived with the truck to load, there was food spill and trash in the back of the truck. I had to pour pine-sol down and use some clothing from the storage room to mop up the mess. I disposed of those clothes afterwards. Besides those to discrepancies, my experience was satisfactory.Asia L.
Good jobCB W.
I did not expect nor was aware the trailer leaked, and totally destroyed a large dish pack box.CYNTHIA C.
Absolutely horrible first off the reservation process had me go to a location that didn't have the vehicle and it didn't have my information updated in the workers system. I was given a bigger truck that was supposed to be the same price that's turned out not to be true and I only found that out after the final bill came in on my card. The staff at the location was absolutely unprofessional and I stood in line while there were three people behind the counter and only serving One customer. I waited in line for over 20 minutes to just get a spot to have to endure all that I have done said earlier in this comment. Only to have to wait another 45 minutes get got overpaid for truck in the first place. So overall I would never recommend this company or especially this location to any human being. I was late buy 2 hours on my appointment to pick up my items because of all the whole mishap and laziness of staff and in the end I ended up paying way more and I was supposed to. Stay far away from U-HaulWilliam A.
The pick up was quick and easy and so was the drop off.Granville H.
Make sure equipment is availableNakosha B.
Nothing that I would improve. Customer service was excellent from pickup to return. Keep up the great work!JUDGE B.
Cars charger ports did not work none of themReginald B.
Great Job...JESSE S.
Customer service is a must! Ignoring paying customers is rude and disrespectful. I rent here all the time and this experience by far was the worst. When a paid customer is waiting to be serviced it is unacceptable to walk away from the customer multiple times. Then when they approach the desk inside, you still refuse to help them. The last with the dreads needs to be fired this is ridiculous! Do your job!ELIZABETH D.
Excellent attention I recommend it to everybody keep smiling everybody and be safeDAVID P.
Have the equipment ready for pickup.ANGELIQUE M.
The lock on the truck was broken and I had to purchase a lock to use overnight.BENITO M.
If a customer parks a uhaul and come on the inside to turn it in. Don't tell them to go back and move the truck, or you can't park hereJeffrey C.
I received a auto transport and it had a bad strap and the one they replaced it with it had a bad strap as wellLashaun P.
The person that checked me in was very rude and was trying to cause trouble when I first arrived. I would not recommend this location to anyoneJEFFERY J.
Make sure nobody left a turnip in the door pocket we had a good laugh over that. At least it wasn't rotten.Linda E.
THE WERE BETTER THAN THE ONE IN NORTHPORT WHERE I RENTED LAST. CHARGE FOR MILAGES I DIDN'T MAKE, NEVER GOING BACK TO THAT PLACE I JUST DO WITHOUT. SKYLAND THAT WHERE I WILL BE FOR NOW NO. ALL GOOD NOTHING NEED TO CHANGE. KEEP TREAT CUSTOMER WITH CARE.Delores K.
No comment at this time.GREGORY I.
People look very tired and no smile at all. Seemed to me that they don't understand the service industry. Truck was really bad. It was clean, but driver side door made huge wind side, side mirrors are badly shook that I could not see back. It was really dangerous to drive. Truck bumped badly. If I did not tight all my furnitures well, they would get damaged. I guess shock observer was all gone. Anyway, it was a worst truck I ever had from the U-haul. I usually do not fill the survey and no complain to U-haul. However, it was really terrible experience I ever had and I decided to let you know. It was not worth that I payed. I was relied on my life on such horrible truck. Imagine that how scare I was!!!Yun K.
I was planning to visit the location again tomorrow to file a complaint but this will do I suppose. I tried to do the mobile check in and was unsuccessful so I had to enter the store and wait. My 9am reservation turned into almost 9:45am. I rented the truck for 6 hours. Six hours from 9:45 is 3:45pm. I called the store around 2:45 bc I felt I would be about 15 minutes past the 3:45 return time. Upon calling the gentlemen answered and said "Yeah, Mrs. Matthews I've BEEN trying to call you and your phone kept going to voicemail....you need to bring MY truck back. I have someone waiting on it." I said well it's not due back until 3:45 and he said no it was due back at 2pm". I let him know that wasn't possible and read to him what my contract/reservation stated. He said well I don't know what your paper says all I know is my computer says 2 o'clock. I let him know that I would just be there at 3:45 and he was obviously displeased with that. I was so upset with his tone that I just hung up on him. I ended up bringing the truck back at 3:41. I asked to speak to him but the evening shift said the morning shift was already gone for the day. I don't know his name but there were only 3 people there that morning and his voice sounded like the one who initially "helped" me. He was a tall black man and wore rings on both of his pinky fingers. He was so unprofessional on the phone and really truly upset me and caused more stress to an already stressful moving day. I honestly hope I never have to utilize U-Haul's services again.ANGELA M.
Was charged 4 extra days because the drop off point I went to didn't check the vehicle in. I lost my job due to the extra days, and I wouldn't have even rented a truck had I not been moving from a corporate apartment to another corporate apartment.George G.
We reserved a appliance dolly only to receive a utility dolly. The store stated they didn't have enough equipment to fulfill the reservations.TRACY S.