I discovered I was assigned a moving van with very low tire pressure in the front two tires a few miles on the road. I turned around and headed back to the office to have the tires filled. The sales rep, Jordan Keast, told me to go to a gas station and fill the tires myself. I expressed that it was his (UHaul's) responsibility to provide a safe and properly maintained vehicle to its customers. He told me that it was his only van, and I could either fill the tires myself, or drive on them as they were. I was very disappointed with his response. I did end up filling the tires myself, having to pay an extra $2.00. I also drove an extra 8 miles round trip to head back to the rental site anticipating that someone from that office would fill up the tires. Poor customer service and a poorly maintained vehicle :(
CYNTHIA P
Discount Mini Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Tampa, FL 33610
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Your service was great thanks
RONALD LEverything was above
EARL MThey were very nice and helpful especially given the circumstances with us having to move everything without notice or a reservation and especially since my mom had just recently had double bypass heart surgery and a total hip replacement and then losing everything but what we had except for what little we had in a storage unit. Thanks again for making this transition a little less stressful 🙏
Pamela MI love doing business with this site there are always a pleasure doing business with them
GLORIA B