THIS IS FOR THE GEORGIA AVENUE LOCATION IN DC. I showed up ready to move and there was no one at the Uhaul location. I followed the prompts on my phone to pick up the Uhaul truck using contactless pickup, however, my app kept saying the location wasn't open until 8 am even though it was 9 am of the same day. I called the number provided and the person on the phone told me this Uhaul location was closed EVEN THOUGH I WAS ABLE TO RESERVE A TRUCK THAT DAY. Seriously, this is a terrible location and I'm not alone. Look at the Google Reviews. I had to drive 15 miles away to the New Hampshire avenue location where the customer service was mediocre but was able to get a truck quickly. Regardless I had to pay extra for the miles. I will look for another rental truck service in the future at this experience was a nightmare.
Alquiler de camión de mudanzas en Takoma Park, MD en U-Haul Moving & Storage of Takoma Park
¿Te mudas de o a Takoma Park, MD 20912? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage of Takoma Park. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage of Takoma Park
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Takoma Park, MD.
Alquileres de vans de carga y pickup en Takoma Park, MD
Los alquileres de van de carga y pickup U-Haul en Takoma Park, MD son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Takoma Park, MD 20912. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
The interior of the truck was very dusty and dirty. It was evident that it had not been cleaned recently. This was very concerning still dealing with COVID.
It would be nice to have more directions regarding dropping off the truck. I asked how to return the truck when I picked it up and was told that would be guys around outside that I could ask when I got back. When I tried to get more clarity, I was told the same thing. There are many guys milling about the Uhaul property but it's hard to tell if they are employees and if not, if I could get correct information from them. I ended up dropping off using the app to drop because I was confused about where to take the truck and it seemed like there wasn't any employees around to ask. When I put the key in the drop off slot, it fell on the ground inside the store. Since I had already paid via the app, I just left it there without checking that someone would know to come get it.
Did not receive the 2 dollies that were ordered. Did not inform me about needing a actual bank/credit card and not a debit card to avoid the deposit.
Good service truck was ready and clean. Easy drop off thank you.
Poor customer serviceðŸ‘ŽðŸ¾
I was struggling with the app for after hours drop off. One of the workers or their friends took the time to help me out even though they were off the clock. That made a frustrating experience much better.
Extremely long line for pickup. The virtual pickup was unavailable due to there not being a QR code available to scan.
Windshield was not clean plus pickup bed was full of leaves. Some pick up trucks had bungie cords in the back bed but personal said that the pickup I had did not come with one. The insurance I paid was 25.00 per day. I only used the pickup for about three hours. I feel the insurance rate should have been pro rated. Thanks for your time and help.
Absolute disaster. No one had face coverings on while inside and non-contact pickup did not exist. My truck was ready 4 hours prior and no one called me to let me know.
Th seat of the Uhaul was covered in dog hair and the woman helping me was very rude. She was incredibly slow and condescending.
Get rid of the 25 people loitering around d the entrance.
I was charged for a furniture dolly that was not in the truck.
When I reserved a uhaul online, I reserved a 26' truck and when I got there it wasn't available. The women handling the store at the time had no idea on how to assist me. After she left the store to find out what was going on, 20 minutes had passed so I went out onto the lot to find her. She then told me that the truck wasn't available and maybe â€œsomeone didn't return it.â€ When I asked her how I should proceed, she said â€œI don't know try calling customer service to locate another.â€ There have been many occasions where I was running around looking for a truck I reserved and I didn't have the time to do that today. So I asked for any truck available. Due to the fact that I had to rent a smaller truck, I had to make multiple trips in order to move my items out of my house. I called customer service about the $50 credit of my reservation wasn't fulfilled and she then told me because I got a truck she couldn't do anything, but will report it to her managers. I'm still waiting for something to be done about this. Customer service was horrendous in the Takoma park store
They have me a van that was blocked in and then the girl started walking outside to unblock it without saying anything or responding We just assumed and followed her. Then she just got in and moved the van and left us assuming that it was ready. Clean van, unorganized and lack of communication
Felt harassed by a lot of people outside calling me names. Those people that ask fir jobs in your parking lot. Custom rep I felt did not have a positive attitude and the way she dope to me was not professional. Had to finish her personal text I had to wait until she finish her social media
From of the truck was clean, the back was filthy with dirt and dust everywhere
Takoma park location is full of ghetto, low class, disgusting animals who â€œworkâ€ there. No one knows what they are doing. Corporate needs to do better when hiring workers. The cashier's long eyelashes almost blew me away. Way too long for u-haul. Maybe nice for Halloween or a strip club.
Average customer service. Staffers didn't appear to be customer focused.
Don't let it rain when i am picking up my trailer. Seriously, everyone was friendly and helpful Much appreciated+
The truck was way out in the back 40, not where it was pictured by the app, and there wasn't any info to tell me where it was on a 5-acre lot. Also, there were no instructions on how to pick up the dolly and the blankets I'd reserved, so I ended up going without them because the line was so long at the desk
Over all good experience. Thanks
The personnel were terrific but the rental experience, dreadful. I pre-reserved, pre-paid, pre declined insurance and had to go over the same questions again when I came in to pick up the van. Then they could not find the key, then the one I got was clearly not clean and tires needed inflating and oil change light on throughout. The staff were amazing but never again will I use u-Haul to rent anything.