I needed the rental to haul some 16-foot deck boards, for which I specifically asked if they could be laid across the bottom of the truck. I was told a 17-foot truck would be perfect for this purpose. I confirmed my reservation for pickup of the boards after checking out my truck and went all the way to the hardware store only to find out that the bed was too short. Upon return, I was assessed full charge including mileage due to not reporting the issue in advance. When I tried to call customer service after learning my haul wouldn't fit, I waited on hold for 2 hours and gave up. So, not reporting the issue in advance wasn't for lack of trying. The service representatives showed no empathy, understanding or willingness to work with me on the company error whatsoever. Do not use this location.
Alquiler de camión de mudanzas en Tacoma, WA en U-Haul Moving & Storage of Spanaway
¿Te mudas de o a Tacoma, WA 98444? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage of Spanaway. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage of Spanaway
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Tacoma, WA.
Alquileres de vans de carga y pickup en Tacoma, WA
Los alquileres de van de carga y pickup U-Haul en Tacoma, WA son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Tacoma, WA 98444. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
People in spanaway u haul were very helpful and easy to work with I had a Excellent customer service very professional
Make sure the trck is actually checked out as it was given to me with a flat tire
nothing except power windows and cruise control. perfect otherwise
Make sure the truck is clean and ready for the next customer. Cargo space smelled like Marijuana. It was very strong and smelled for most of the move. I rented the truck for 48 hours but returned it at 25 hours but still got charged for the full 2 days. $210 for 60 miles and 1 day use seems a bit excessive. I'm sure we won't be using this service again and will recommend others to find alternative means.
Great experience all around
Aj and Sam are the best. I have used uhaul around 6 times over the past year to include having a storage at one time. They both are amazing and always make me feel comfortable and laugh, they are very professional and welcoming.
Give u credit if u over do it on gas I got the vehicle with 3/4 of tank I accidentally filled it
A young man helped me when I returned the truck, I didn't catch his name but he was remarkably nice. You need to keep him and give him a raise.
Check in at the counter went well..However, at check out their was just me your associates too long to check me out never had an experience like this before. In one month I have rented 3times and not one time I had a bad experience until today.
Great Customer Service
Truck had a lot of undocumented damage which cause me to take longer and I had to drive to another location to get my pads......it took off 1.5hrs of packing and caused stress. Not my favorite uhaul experience! One positive is you do have great staff that are apologetic and supporting. Would have been nice if someone would have dropped pads off to me. Lastly, truck smelled heavily!!
Excellent customer service. Top notch. I would come here again!
Make the mirrors not as breakable and have staff more knowledgeable on procedures
Your people were so nice, quick and helpful. I'm very pleased.
I submitted a reservation at CG's Come n Go automotive for the same truck, but ended up waiting at the location for around 20 minutes before having to bail due to time crunch. They did not answer their phone nor looked like they were open when my reservation was requested.
The uhaul sent the pick up location closer to our address. But your service was great.
The facility seemed to have everything one would need for moving. The inside of the windows were quite dirty. The overall truck maintenance seemed to be fine. I was Not given (email or text) any photos of truck to show any previous damage. I was told that none had been taken and not to worry about it. I had to walk back and forth between the truck and the office several times to get this "cleared up". I don't understand why the roll of plastic wrap I decided to get couldn't just be added to the original online rental agreement. I was not informed of the route to take to return the vehicle. There is signage by the road which can be seen fairly easily if heading north to facility,but Not when coming in from the south. I asked the lady who was checking me out after returning the vehicle about owing more for the extra milage . She said I didn't owe any. In reality she had already added it to the final invoice. This was fine ,but that is what she should of told was done. There was also some confusion caused by the mask wearing ,muffled speech, plexiglass barriers and not talking loud enough. Overall I would rate your people at a 6 out of 10. They seemed to know their stuff but not how to transfer that knowledge to the customer. It seemed hard for them to get off their computer and help someone if it wasn't absolutely necessary. I've dealt with this same facility many years ago and found them much more personable back then. For these reasons, I neither recommend or not recommend this facility. I would simply explain my experience if asked. The move itself went fine and your equipment performed as expected.
not enough room. signs are not clear upon arrival and requires turning around on a busy street to access the turn-in section.
Pick location changed day prior. No big deal but my pre-pay of boxes did NOT move to the new location. Its $8, not a large sum of money. But i had to pay again because you made me pre-pay for my boxes upon booking the rental.
Make sure ALL fees and COSTS are discussed up front....
I was very impressed with every employee
Associate was very friendly and helpful
They were very polite and quick. It was obvious they work hard to maintain the place.