it took two and a half hours to complete the pickup. i was supposed to get the trailer at a place five minutes away n was switched to this location which was thirty minutes away. they had no equipment like the ball i needed so i had to go to a parts store across town to get that. the person didn't know how to help hook it up n had to call the store manager at home twice to get help. overall a bad experience
steven L.
Quick Shop 3
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Streator, IL 61364
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Customer service was definitely lacking. Experience was needlessly complicated and cumbersome. The staff at Quick Shop could have cared less.
Terrance F.Make equipment available closer to location requested.
Kevin P.Excellent
Maria Del Rosari V.Better communication. The drop off location was not the location I had requested drop off at. I felt overall, the communication of what was going on was poor.
kathy H.