We didn't select the additional damage coverage on the site yet it was still added to our invoice. They gave us the truck with no gas which made it difficult to have to measure out our trip to ensure we brought it back at the same level. Having to go from the truck pick directly to the gas station wasn't convenient since we were on a tight timeline for our move.
Joshua H.
Wendys One Stop Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stouffville, ON L4A7X3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Start with a full tank of gas. Our truck was only 3/4 full. Send receipt of usage promptly. ie. immediately after truck is returned.
Ajit T.The truck was full of dirt and twigs, it was not clean as advertised. The 10 moving blankets were dirty from previous use. I took 5 of them to cover up the dirt so furniture could be moved. I was so discussed and the Chinese lady was not even interested to see the dirt for herself. I WANT MY MONEY REFUNDED ASAP PLEASE.
Sharen H.The truck had definite mechanical issues. I was only going a short distance so I put up with it. Had I been going across country I would have returned it and went elsewhere. When I returned I told them about the problem. The individual told me it had just been serviced , but would report it and have it looked at.
don R.I did feel that I completed all documentation online along with giving copies of my drivers license. When I went to the location to pick up the truck I was again asked for all of the information I had provided online as well as my drivers licence. Then a phone call was made to someone to verify everything.? I had been given confirmation of my order by email……. All of the additional questions at pickup shouldn't be happening if the online process is complete
Victor B.