easy drop off
Shahrokh S
Blue Mountain Group Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sterling, VA 20166
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
please fix the pot holes in the parking other than that good experience
ikhwan dCharged me for extra 10 miles and didn’t change afterwards even I called them and highlighted
Chandrakant Sthe experience was really good from this location
Gerson MI made a reservation for a 10’ truck with the option to pick up the rental using the app. When I arrived for my reservation at 8 am,, the location looked like a cluttered junkyard with no organization to where vehicles are located. That should’ve been my first red flag. Then while processing for the pickup in the app, I was required to have either a passport or my lease agreement as a second form of iD, which was nowhere stated in the reservation emails. I then had to return home to get my passport to finish processing. When I finished, I identified my truck, which had a smashed driver’s side mirror. When I got to the part to retrieve the keys, the app told me I had to go inside the store to get them. But there was no one there. I called the number in the app, had to wait 10 minutes for a rep, and then was told someone would be there at 9. It was now 8:55. No one arrived until 9:15 and then they claimed they did not have my reservation as an app pickup. They did give me another vehicle with a good mirror and I rolled out of there with my truck at almost 9:30, an hour and a half after I was supposed to have it. I will never use this location again.
Toby V