Comentarios del cliente para Blue Mountain Group Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Blue Mountain Group Inc

Grado total:

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Jahdid J. en

Grado:

El cliente no dejó un comentario.

Gerald C. en

Grado:

El cliente no dejó un comentario.

Mark R. en

Grado:

Everything was great! Thank you so much!

Cynthia G. en

Grado:

N/A

Adnan Z. en

Grado:

N/A

Earl B. en

Grado:

N/a

Nasser H. en

Grado:

n/a

Evgeny C. en

Grado:

El cliente no dejó un comentario.

Joseph M. en

Grado:

Good service, friendly employees, the van we rented ran well, however the interior was not clean and boxes were left in the back. I’d rent from them again, please clean up your vehicles!

Terrence G. en

Grado:

El cliente no dejó un comentario.

Nasser H. en

Grado:

the gentleman at the desk help me out with the right size truck i needed for my move and everything went great, will definitely rent again from uhaul

Samuel M. en

Grado:

.

Irfan S. en

Grado:

good equipment perfect location

Harry L. en

Grado:

I was over charged and I have called and emailed with no response. I will be calling my credit card company to reverse the charges

Megan S. en

Grado:

n/a

Keysha M. en

Grado:

excellent service

Guodong N. en

Grado:

nothing

Jeffery B. en

Grado:

n/a

donovan L. en

Grado:

El cliente no dejó un comentario.

Ronald C. en

Grado:

El cliente no dejó un comentario.

Wafi A. en

Grado:

I was charged for $ 40 and my actual bill is around 31$. I am trying to call Sterling office but no one bothers to pick my call hence raising a dispute on the amount.

Khanh N. en

Grado:

El cliente no dejó un comentario.

Kairen W. en

Grado:

El cliente no dejó un comentario.

Carrie S. en

Grado:

I have rented from U-Haul before but this location had great customer service. I will highly recommend this establishment. Carrie

Maria S. en

Grado:

no need to change anything, location is great and right equipment is always ready

Farhad A. en

Grado:

always good customer service

Andrew C. en

Grado:

n/a

Mayra G. en

Grado:

everything worked out great

Jarrod S. en

Grado:

Location opened about 30 minutes late. This wouldn't have mattered if Uhaul app had allowed me to proceed with picking up the vehicle without requiring I go inside to see an attendant. That said, even if I wasn't restricted by the app, the vehicle I requested was blocked in by another. Upon returning the vehicle, the attendant simply told me what my charges would be without explanation that I was being put on a day rental plan, instead of the promotion I made the reservation on. It seemed off at the time, but because the whole trip started off late, I had no time to dispute the charge right then. I called the main toll-free Uhaul number later that day and an agent explained what had occurred with the understanding that dealers work differently than actual branded Uhaul locations. I will never go back to this place again. But I will rent with an actual Uhaul location.

Saul M. en

Grado:

it dosent need improve, this location is very good customer services

jinyao L. en

Grado:

efficient and valuable

Anthony M. en

Grado:

i have been renting from this location for a while and every time my experience is great, good guys

Julia L. en

Grado:

very well customer service, thumbs up

Paul H. en

Grado:

definitely rent again

Romeo E. en

Grado:

good service provide

Thomas V. en

Grado:

El cliente no dejó un comentario.

Benjamin K. en

Grado:

El cliente no dejó un comentario.

Kevin H. en

Grado:

El cliente no dejó un comentario.

Jorge C. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

El cliente no dejó un comentario.

DONNA R. en

Grado:

El cliente no dejó un comentario.

Rannie D. en

Grado:

El cliente no dejó un comentario.

Daniel M. en

Grado:

El cliente no dejó un comentario.

Santiago T. en

Grado:

El cliente no dejó un comentario.

Kenneth P. en

Grado:

N/A

Cena A. en

Grado:

everything was great

bob T. en

Grado:

The agent provided excellent service!

Guilian W. en

Grado:

El cliente no dejó un comentario.

Mohan L. en

Grado:

good service

Dwayne M. en

Grado:

N/A

Richard B. en

Grado:

Truck was dirty and had trash in the back. Driving had abs and brake light come on.

Earnest A. en

Grado:

always gives the best service

John M. en

Grado:

very convenient location for me, will definitely rent again

Nader A. en

Grado:

El cliente no dejó un comentario.

Odis G. en

Grado:

El cliente no dejó un comentario.

Jozua M. en

Grado:

fast and friendly dealer service

Sandeep T. en

Grado:

N/A

Habib M. en

Grado:

El cliente no dejó un comentario.

Meredith B. en

Grado:

The lot itself is honestly messy and it's hard to know where to park, there is no escaping that, but the service is excellent and the man is good to work with, and very flexible.

Bernhard G. en

Grado:

2nd rental. Same great experience. Very friendly and accommodating staff, fast & efficient. Five stars!

Richard H. en

Grado:

Very easy transaction. Everything was done in an easy way and the customer service rep was very good. I will use again if needed.

Erik A. en

Grado:

easy

Robert A. en

Grado:

very good service

Tammy K. en

Grado:

Nothing

Bernhard G. en

Grado:

Everything went easy & fast. Walked in and out within 5 minutes (had a reservation). Manager was very friendly. Car was new, clean and drove well. Dropped off on a Sunday evening - left the key in a box. As easy as it can be. Will rent again.

William G. en

Grado:

They rented me a truck with a dead battery. The people at the rental office must have known that it was dead because the truck was running before we arrived.

Cristian T. en

Grado:

n/a

John M. en

Grado:

great location great service

Peggy M. en

Grado:

Very easy to pickup and return. In and out in no time.

Raymond B. en

Grado:

El cliente no dejó un comentario.

Kelly G. en

Grado:

Great Service!

Haris C. en

Grado:

El cliente no dejó un comentario.

Gary C. en

Grado:

Live up to the commitment. This rental location is gas station with a dumb clerk

KATHLEEN H. en

Grado:

I was told to use the app to check out if it was after hours and no attendant was there. I asked him if there was anything else I needed to do or sign. He told me no, took the keys, and parked the truck. So I thought at the time that he was helpful. Then I get a text the next morning telling me the truck was overdue and that I had not checked out.

Jhonny C. en

Grado:

nice and clean equipment and owner was very helpful

James E. en

Grado:

everything went well, very accurate and connivence location for my small move thank you u haul

Abdolsaber S. en

Grado:

Was given wrong van with different serial number. Van dirty with an empty bottle of beer in the door pocket. Went back to fix the issue, gentleman printed out a different contract with the correct serial number but wrong fuel gauge reading and mileage. Fuel gauge read empty with the light on, he had marked it 1/4 full. I had him fix it with a pen and sign his initials. Almost missed my kids school pickup. Very shady. Never going back. He might be using the vans for personal use.

Hassan M. en

Grado:

Too much expensive

Lance N. en

Grado:

El cliente no dejó un comentario.

Cesar Q. en

Grado:

this location is great and provides best service

KADER B. en

Grado:

N/A

Grace O. en

Grado:

El cliente no dejó un comentario.

Angela G. en

Grado:

always have a best experience with uhaul,

German M. en

Grado:

good location, good service

Ghulam A. en

Grado:

N/A

Swen E. en

Grado:

The service provided was excellent and the branch manager was very Helpful. We had a clean Truck from the lot, unfortunately the truck stalled when we got to our new place. The battery shown some corroded terminals. So U-Haul emergency service were very quick to respond. But the poor guy who they sent didn’t have his own jumper cables, so we had to provide those to help jump start the truck. It’s a good thing the truck didn’t stall along the highway.

Ivy W. en

Grado:

El cliente no dejó un comentario.

Melissa L. en

Grado:

I had tons of issues with getting my truck, starting with the night before. I made the reservation 3 weeks in advance, and I was told I was going to be picking up my truck in Sterling, then in Fairfax because they didn't have my truck size (which is far away). I needed it in Sterling, so they managed to get me different truck there (even though I should have had a 15' because I MADE THE RESERVATION 3 WEEKS AGO!) I was told I would not be charged extra for the upgrade because the fault was NOT MINE, and yet I was, PLUS I didn't get the dolly I requested. Honestly, I just want that money refunded that I was overcharged. The only reason this isn't 1 star is because the guy at the desk was very nice.

Eric C. en

Grado:

El cliente no dejó un comentario.

Alex M. en

Grado:

Absolutely the best! I had to tow my motorcycle. Since I couldn't use my car to tow the motorcycle trailer, they suggested a solution which was easy, worked well and was very fairly priced, especially compared to a towing service. They were helpful and suggested a solution I would not have thought of. Excellent.

kenny R. en

Grado:

El cliente no dejó un comentario.

Sheila B. en

Grado:

good experience

Orlando N. en

Grado:

N/A

David D. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

1. Tell the customer there’s no U-Haul sign out front so look for trucks out back.

Moises Z. en

Grado:

uhaul trucks are in very good condition no problem with the rental

Carri T. en

Grado:

Easy process and equipment was ready

Sangram D. en

Grado:

I rented from this location several times and every time i come to this location, everything is friendly and easy to understand. would definitely recommend

LARRY E. en

Grado:

On the day of scheduling there was no one present inside the office and nothing indicating when/where the office personnel was located. After I made contact with the personnel, he was more than friendly and accommodating in assisting me with my U-Haul

RYAN S. en

Grado:

Person on duty didn’t seem to care when I approached him about the mileage being incorrect on the truck. Then stated he would not be there when I returned, despite me returning the truck before close of business.